Lean Six Sigma is a method used in many large organizations to look for improvements in business efficiency and effectiveness. It relies on a team-based approach to focus on the customer, on removing waste, and on improving processes. The Postal Service and the Office of Inspector General are among the many companies and organizations that use Lean Six Sigma as a continuous improvement tool to try to get at the root of the problem rather than just solve the problems as they arise.
In the battleground that is last-mile delivery, groceries are the soup du jour. Major players and smaller upstarts are jumping in to test grocery delivery to the consumer’s doorstep. The competition should benefit consumers, if not their waistlines.
One reason for the interest in...Read More