It’s safe to say that sustainability has gone mainstream. It’s not just that “going green” is the responsible thing to do; it’s also good business.
Take a look at Walmart’s website, or do a quick search on “corporate sustainability” and you’ll find another dozen or more well-known brands touting environmental sustainability is essential to doing business responsibly and successfully.
Don’t let the decline in mail volumes over the past few years fool you. People still place a high value on postal services. Postal customers especially value being able to interact with postal employees at a Post Office as compared to other retail alternatives. And while some people might be indifferent to Saturday delivery of letters, they still value Saturday delivery for packages.
Is the U.S. Postal Service a business or a public service organization? Well, it’s actually both, and those overlapping – and sometimes conflicting – obligations have created major challenges for the agency over the years.
You have likely heard the term “big data” frequently these days. From health care to marketing to law enforcement techniques, data analytics are driving decisions and improving outcomes.
At the OIG, data analytics — which include data mining, risk assessments, and predictive analytics —...
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In 2001 First-Class Mail (FCM) hit an all-time peak of 104 billion pieces. Fast forward to today and it is down more than 40 percent.
Well, if you’re a reader of this blog, you also know that despite this, First-Class Mail remains the biggest provider of revenue and contribution (profit...
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Imagine receiving a text on your phone saying, “The robot has just arrived with your delivery.” Thanks to on-demand delivery services like Postmates and Deliv, which are making robotic deliveries of food and convenience items in San Francisco and D.C., meeting a package bearing robot at your...
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Postal Service properties may be vacated due to events such as network optimization efforts, emergency suspensions, and/or staffing shortages. A decision to close or consolidate a Post Office (also known as a discontinuance) must be based on specific criteria, such as the effect on the community...
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The existing fleet of two-ton vehicles has aged to or is beyond its planned life cycle, requiring frequent repairs. Regardless of preventive maintenance performed, chassis and component parts break down, resulting in increased vehicle maintenance costs. Many of the important engine and chassis...
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The Corporate Information Security Office (CISO) is responsible for protecting the Postal Service’s infrastructure against cyber threats that could disrupt operations to the 45,000 point of sale terminals, 2,837 retail kiosks, 8,500 mail processing equipment pieces, USPS.com, and more. Since...
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