The U.S. Postal Service’s workforce demographics add an extra layer of challenges to an organization that already has plenty. We recently blogged about the Postal Service’s brain drain – the loss of institutional knowledge due to a large number of workers retiring. This week we look at the additional challenge of creating a robust corporate succession plan when nearly half of the Postal Service’s executives will be eligible to retire by 2015.
There’s no lack of opinions in Washington about what the U.S. Postal Service should do to get out of its precarious financial situation. Cut this, add that, restructure these, and so on. But what about the public? What do Americans want - expect - from the Postal Service?
Hold everything, folks. That’s the recent message from the U.S. Postal Service on phase two of its network consolidation plan and associated changes to service standards. The Postal Service has delayed the second phase, which was set to take effect this month.
Technology plays a huge role in the fast-moving package delivery market. Package delivery companies that skimp on innovation investments do so at their own risk.
As part of its effort to be the “shipper of choice” for customers, the U.S. Postal Service has invested millions of dollars in...
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Registered Mail might seem like a service from yesteryear in this day and age of Intelligent Mail barcodes and Informed Delivery, which give customers a sneak peek into their mail via email alerts.
But with proof of mailing and delivery along with strict rules and controls, Registered...
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Managing workhours is a critical part of helping the U.S. Postal Service realize annual productivity gains, which help offset cost increases.
That’s why it’s so important postal management uses all the tools at its disposal to improve productivity. One tool is the mail processing variance...
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The 2006 Postal Accountability and Enhancement Act (PAEA) allows the U.S. Postal Service to enter into bilateral agreements with foreign posts to promote an efficient operation of postal services with other nations. These agreements govern the exchange of international products and services...
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The U.S. Postal Service has contracts for goods and services that are managed in three systems – the Contract Authoring and Management System, the Transportation Contracting Support System, and the electronic Facilities Management System. The contracting officer (CO) is ultimately responsible...
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We are conducting an audit to assess the accuracy and reliability of city carrier labor cost attribution.
City carriers perform both office and street activities. City carrier street costs are developed separately in two distinct groups: letter routes and special purpose routes (SPR)....
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