What service is most important to you?

Don’t let the decline in mail volumes over the past few years fool you. People still place a high value on postal services. Postal customers especially value being able to interact with postal employees at a Post Office as compared to other retail alternatives. And while some people might be indifferent to Saturday delivery of letters, they still value Saturday delivery for packages.

 

Putting the Success in Corporate Succession

The U.S. Postal Service’s workforce demographics add an extra layer of challenges to an organization that already has plenty. We recently blogged about the Postal Service’s brain drain – the loss of institutional knowledge due to a large number of workers retiring. This week we look at the additional challenge of creating a robust corporate succession plan when nearly half of the Postal Service’s executives will be eligible to retire by 2015.

 

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Recent Comments

  • 1 day 5 hours ago
    What needs to happen is for Amazon to create their own delivery service, which would take all the package deliveries back from the Usps. The USPS is just not capable on many levels to deliver mass...
  • 4 days 5 hours ago
    If all of USPS packages follow the shipping progress of my current one...then I know how you can save money. Package went from Pleasant hill, ca, east of San Francisco, to San Mateo,ca west of SF, ca...

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