Meeting in Philadelphia in May of 1775 – more than a year before we declared our independence from Great Britain – the Second Continental Congress created the position of Postmaster General and conferred the title on Ben Franklin – and effectively established the U.S. Postal Service. The rest, as they say, is history.
You hear a lot about employee engagement these days. Seems every organization will tell you it’s important, including the U.S. Postal Service.
But what exactly is employee engagement? Is it just a fancy name for morale? Partially it’s about morale. But engagement also encompasses...Read More