From wearing masks and working at home to popularizing terms like “social distancing” and “contact tracing,” the COVID-19 pandemic’s impact on life has been far and wide. Most people just don’t do things the way they used to, and according to our new survey, that includes some of the ways they interact with the U.S. Postal Service.
It’s an all-too familiar cycle. New types of communication channels bring new types of deception. Telemarketing brought robocall scams, the growth of email brought about phishing, and now, as more companies communicate with customers through text messages, comes… smishing.
It’s that time again for our top ten postal stories of the year! While we do this every year, 2020 saw more than its fair share of important news stories about the Postal Service. Well let’s face it, it saw more than its fair share of front page news stories in general. Here’s our countdown, in reverse order, of the most important postal news reports in 2020. Please feel free to elaborate in the comments below on the ones we have listed or share any you think we missed.