A New Country, A New Mail System

Today, the nation celebrates its 245th birthday. Did you know that in just a few weeks the U.S. Postal Service will mark its 246th? That’s right, July 26, 1775 — the day the Second Continental Congress appointed Ben Franklin as its first postmaster general — is recognized as the start of America’s postal services. Franklin was the perfect candidate to helm the new nation’s own mail system, as he oversaw the British colonial mail service that was being replaced.

 

The Pandemic, the Postal Service, and Public Perception

From wearing masks and working at home to popularizing terms like “social distancing” and “contact tracing,” the COVID-19 pandemic’s impact on life has been far and wide. Most people just don’t do things the way they used to, and according to our new survey, that includes some of the ways they interact with the U.S. Postal Service.

 

When a USPS Text is not a USPS Text

It’s an all-too familiar cycle. New types of communication channels bring new types of deception. Telemarketing brought robocall scams, the growth of email brought about phishing, and now, as more companies communicate with customers through text messages, comes… smishing.

 

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