Why does the U.S. Postal Service charge the same price for a greeting card going from Washington, D.C., to California as it does from Manhattan to Queens? Because the Postal Service must follow a set of regulations designed to ensure that everyone can send and receive mail at a reasonable price. Those regulations are called the “universal service obligation,” or USO. And it covers many aspects of mail delivery.
With three agencies that have “U.S. Postal Service” in their names, and each one having different responsibilities and jurisdictions, it’s no wonder people sometimes aren’t sure where to turn for help with lost, delayed, or damaged mail.
With the Postal Service solely responsible for mail...Read More