Mere ink-on-paper advertisements are so last week. Cutting-edge ads, including direct mail, involve interactive features that were once limited to slick websites. How about something the size of a postcard that uses radio waves to send detailed product information to your smartphone and lets you to buy the minute you want to? Or a piece of mail that has an embedded, paper-thin video screen that you can control?
The aptly named Business Service Network (BSN) is charged with servicing the U.S. Postal Service’s 23,000 largest customers by addressing service issues, answering questions, and fulfilling other requests. Given the annual postal spend of this customer group – almost $38 billion in fiscal year 2013 alone – it clearly behooves the Postal Service to keep these customers happy.
It’s no secret what the advent of digital technology has done to mail volume, particularly First-Class Mail. But there’s an emerging digital technology catching hold that could be a boon to the U.S. Postal Service. It’s called 3D printing, and it’s expected to increase the number of lightweight parcels, a segment of the parcel market where the Postal Service excels.
As Kermit the Frog sang, it’s not easy being green. Well, Kermit, try achieving corporate sustainability. It’s more than just “going green.” It generally means giving consideration to the environmental, economic, and social impact of a company's business practices.
While it’s not...
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Technology plays a huge role in the fast-moving package delivery market. Package delivery companies that skimp on innovation investments do so at their own risk.
As part of its effort to be the “shipper of choice” for customers, the U.S. Postal Service has invested millions of dollars in...
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Registered Mail might seem like a service from yesteryear in this day and age of Intelligent Mail barcodes and Informed Delivery, which give customers a sneak peek into their mail via email alerts.
But with proof of mailing and delivery along with strict rules and controls, Registered...
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The 2006 Postal Accountability and Enhancement Act (PAEA) allows the U.S. Postal Service to enter into bilateral agreements with foreign posts to promote an efficient operation of postal services with other nations. These agreements govern the exchange of international products and services...
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The U.S. Postal Service has contracts for goods and services that are managed in three systems – the Contract Authoring and Management System, the Transportation Contracting Support System, and the electronic Facilities Management System. The contracting officer (CO) is ultimately responsible...
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We are conducting an audit to assess the accuracy and reliability of city carrier labor cost attribution.
City carriers perform both office and street activities. City carrier street costs are developed separately in two distinct groups: letter routes and special purpose routes (SPR)....
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