Something happened in fiscal year 2015 that hasn’t happened in years. Commercial First-Class Mail volumes increased a tiny bit. And we do mean tiny. The 9,700-piece increase in First-Class Presort Cards and Letters doesn’t even register as a percentage point increase over last year. Still, this movement is enough to get people wondering: Is it a blip or the end of the freefall for First-Class Mail?
Americans are a mobile bunch. Last year, the U.S. Postal Service processed nearly 37 million change of address (COA) requests, with most of them (20.6 million) submitted as hardcopy requests.
With COA service, residential and business customers can have their mail forwarded to a new...Read More