Are You Using the Postal Service App?

The U.S. Postal Service launched its first mobile application for the iPhone in October 2009. On several occasions, the app was listed as one of the top 10 free business applications for the iPhone. Using this application, customers can find post offices, look up zip codes, calculate postage prices, and track packages. Nearly 985,000 customers have downloaded this application and more than 50,400 use it at least once a week.
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There’s More Than One Way to Send a Holiday Card…

Every year, millions of Americans send holiday greeting cards through the mail to friends and family around the country. Usually this means a trip to the store to pick out cards, the Post Office to get stamps, sometimes even a photographer to capture that perfect holiday photo, and another trip to the Post Office to mail the cards. But now there are many options for creating a holiday greeting card that save both time and money. Not only are these options a potential boon to consumers, they are an opportunity for the Postal Service.


What Should the Postal Service Retail Network Look Like in 2020 and Beyond?

The Pushing the Envelope blog recently described some of the barriers that have prevented the Postal Service from optimizing its network of retail facilities. This week we’d like your thoughts on the factors the Postal Service should consider in developing a retail network for the future. If the Postal Service were to rebuild its retail network from scratch — focusing on today’s consumer behaviors and needs — would it look as it does now? Today, there are about 32,000 brick and mortar postal-operated retail facilities.



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