In 2001 First-Class Mail (FCM) hit an all-time peak of 104 billion pieces. Fast forward to today and it is down more than 40 percent.
Well, if you’re a reader of this blog, you also know that despite this, First-Class Mail remains the biggest provider of revenue and contribution (profit that goes to paying the Postal Service’s institutional costs).
It’s rare that a product in decline is still your most important product. But when you are the U.S. Postal Service and that product is First-Class Mail, it makes a little more sense.
Do you mail in your tax returns? Have you ever received a summons for jury duty? If so, it’s likely you’ve sent or received Certified Mail — a special service from the U.S. Postal Service that provides proof of mailing to the sender.
Surface Visibility (SV) may sound like a nautical or even aeronautical term, but to the U.S. Postal Service it refers to multiple systems integrated to scan and track mail transported within the postal network. In fact, if you've ever used USPS Tracking to find where a package is, SV scanning...
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In its five-year strategic plan, the U.S. Postal Service emphasizes the importance of regularly maintaining its facilities. In fact, it outlines an initiative to standardize, upgrade, and realign maintenance operations across field offices to reduce operating expenses.
However, the Postal...
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Tier 1 business critical services support the Postal Service's main business categories such as moving the mail, plant management, delivery, major mailers, revenue, or customer experience. Unavailable Tier 1 business critical services keep the Postal Service from performing key functions....
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Postal Service properties may be vacated due to events such as network optimization efforts, emergency suspensions, and/or staffing shortages. A decision to close or consolidate a Post Office (also known as a discontinuance) must be based on specific criteria, such as the effect on the community...
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The existing fleet of two-ton vehicles has aged to or is beyond its planned life cycle, requiring frequent repairs. Regardless of preventive maintenance performed, chassis and component parts break down, resulting in increased vehicle maintenance costs. Many of the important engine and chassis...
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