When you mail a letter or small package (below 4.4 pounds) to another country, the U.S. Postal Service pays what is called terminal dues to the destination post for its share of processing and delivery of the item. It’s the same all over the world. Posts pay each other terminal dues to process and deliver cross-border mail.
Our Hotline was launched in August 1997, shortly after our agency was established, to provide a vital communications link between the OIG and Postal Service stakeholders. The Hotline allows us to receive complaints from employees, customers, and the public.
Complaints include alleged...Read More