When you mail a letter or small package (below 4.4 pounds) to another country, the U.S. Postal Service pays what is called terminal dues to the destination post for its share of processing and delivery of the item. It’s the same all over the world. Posts pay each other terminal dues to process and deliver cross-border mail.
This month’s infographic, taken from our audit on workload and workforce performance indicators in customer service, delivery and vehicle operations, shows First-Class Mail volume has declined more than 11 percent since 2014 while Package Services volume has increased at an extraordinary rate....Read More