The U.S. Postal Service has made improving the customer experience a priority. Postal officials see a positive customer experience as a key to revenue generation because customers are more likely to return if their experience was good. As Deputy PMG Ron Stroman noted to a gathering of postal officials in August, “Our customers have choices, they don’t have to come to us. How people are treated makes all the difference in the world.”
If you can one-stop shop for practically every other thing in your life, why not for Inspectors General reports? Well, now you can. And just in time for the holidays!
The Inspector General (IG) community has a new website that creates a single home for thousands of IG reports from across...Read More