Neatness Counts

Management consulting guru Peter Drucker famously said of business management, “What gets measured gets done.” And the U.S. Postal Service seems to follow that maxim, using performance indicators and other types of measurements to improve performance in many aspects of its operations. But we recently found it could benefit from more such measurement in one area – its Premier Office Program.

 

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Number of packages you returned or plan to return post-holidays:

Recent Comments

  • 1 day 2 hours ago
    On priority mailing tracking you should always indicate the next location or post office the package is being sent to. Just to say next location tells me nothing.
  • 2 days 7 hours ago
    Thank you for evaluating and repairing postal buildings recognizing that these assets are important to their communities. I was unable to find current list of buildings that are to be repaired and...

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