Neatness Counts

Management consulting guru Peter Drucker famously said of business management, “What gets measured gets done.” And the U.S. Postal Service seems to follow that maxim, using performance indicators and other types of measurements to improve performance in many aspects of its operations. But we recently found it could benefit from more such measurement in one area – its Premier Office Program.


Post Office Relocations: Having Your Say

People care a lot about their local post offices, at least if the number of news stories on the topic and the comments we receive on our blog and Audit Project pages are indications.

For some, the neighborhood Post Office serves as everything from the source of a community’s name and identity, to a spot where neighbors can connect and keep track of each other. Of course the Post Office is also the place where folks drop off holiday goodies and care packages, or buy stamps and other mailing supplies. And rentable Post Office boxes create physical addresses for local entrepreneurs.



Recent Poll

Number of packages you returned or plan to return post-holidays:

Recent Comments

  • 2 days 15 hours ago
    Recycling at the Lansing, Michigan Processing and Distribution Center has been eliminated for plastic bottles, small electronic components and batteries. We have been told to, "Just throw it...
  • 2 days 17 hours ago
    If the post office wants to have a dress code for their employees that is fine, how ever I have noticed for several years now, the mail carriers will make smart mouth comments to customers about the...

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