Neatness Counts

Management consulting guru Peter Drucker famously said of business management, “What gets measured gets done.” And the U.S. Postal Service seems to follow that maxim, using performance indicators and other types of measurements to improve performance in many aspects of its operations. But we recently found it could benefit from more such measurement in one area – its Premier Office Program.

 

Post Office Relocations: Having Your Say

People care a lot about their local post offices, at least if the number of news stories on the topic and the comments we receive on our blog and Audit Project pages are indications.

For some, the neighborhood Post Office serves as everything from the source of a community’s name and identity, to a spot where neighbors can connect and keep track of each other. Of course the Post Office is also the place where folks drop off holiday goodies and care packages, or buy stamps and other mailing supplies. And rentable Post Office boxes create physical addresses for local entrepreneurs.

 

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Thinking about the last time you bought something you saw in an ad, were you spurred by:

Recent Comments

  • 1 day 4 hours ago
    Does the USPS have any system set up for knowing where spare vehicles are & transporting them to offices that need back-up LLVs, or vans? Where I am, we were told we had to use LLVs & could...
  • 1 day 7 hours ago
    Only comment I have as a carrier when you bring back cash money that not been recorded right then and there on your account sheet you have to walk over and give it to the mgr at AMC Memphis's...

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