Facility Security Review

The U.S. Postal Service has one of the largest federal property portfolios in government. And with good reason. Its facilities support the delivery of mail to over 157 million delivery points.

One of USPS’s major responsibilities is to ensure these facilities are as safe as they can be, to protect the mail, the employees who work there, and the customers who visit every day. To meet these goals, the Postal Service relies on its managers and the Postal Inspection Service.

 

Survey Says…!

If you’ve bought stamps or mailed a package at a postal retail counter, the clerk probably directed you to a survey at the bottom of the receipt. Maybe you filled it out to compliment your helpful clerk, or to raise a concern about the appearance of the post office lobby.

No matter your feedback — good, bad, or indifferent — you were heard. The Point of Sale (POS) Survey you took is one of four primary tools the U.S. Postal Service uses to assess customer satisfaction across its various points of contact with customers. Here are the four tools and what they measure:

 

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Recent Poll

Number of packages you returned or plan to return post-holidays:

Recent Comments

  • 1 day 14 hours ago
    Hello. My Priority Mail parcel is stuck in ISC NEW YORK since February 11th. Why my package doesn't moves to destination? I'm sure,there is no problem with forbidden item,because it's...
  • 1 day 17 hours ago
    I have Informed Delivery but, often I do not receive monthly bills. An example would be, my water bill, which contains the peremeters of my property, which would be a problem if it fell into the...

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