So, how was your holiday? . . . with the USPS

It’s a couple days after Christmas and all through the house, still no creatures are stirring. Well, some of us are. After all, it’s back to work for most of us. Postal employees were especially busy this time of year. In the holiday season, the Postal Service delivered nearly 16 billion cards, letters and packages across the country and sent mail around the world.

 

Give Customers What They Really Want

The economy has changed dramatically over the last 12 months. The Postal Service’s financial situation has changed, as well as its target markets and the fortunes and requirements of its customers. If the Postal Service gathers appropriate data to fully understand customers’ needs and desires, and offers relevant solutions, customers are more likely to choose the Postal Service as their primary supplier of mail products and services. The customer experience includes attributes such as access, convenience, products, services, price and relationship with the Postal Service.

 

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Number of packages you returned or plan to return post-holidays:

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  • 14 hours 40 min ago
    Hello. My Priority Mail parcel is stuck in ISC NEW YORK since February 11th. Why my package doesn't moves to destination? I'm sure,there is no problem with forbidden item,because it's...
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    I have Informed Delivery but, often I do not receive monthly bills. An example would be, my water bill, which contains the peremeters of my property, which would be a problem if it fell into the...

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