So, how was your holiday? . . . with the USPS

It’s a couple days after Christmas and all through the house, still no creatures are stirring. Well, some of us are. After all, it’s back to work for most of us. Postal employees were especially busy this time of year. In the holiday season, the Postal Service delivered nearly 16 billion cards, letters and packages across the country and sent mail around the world.


Give Customers What They Really Want

The economy has changed dramatically over the last 12 months. The Postal Service’s financial situation has changed, as well as its target markets and the fortunes and requirements of its customers. If the Postal Service gathers appropriate data to fully understand customers’ needs and desires, and offers relevant solutions, customers are more likely to choose the Postal Service as their primary supplier of mail products and services. The customer experience includes attributes such as access, convenience, products, services, price and relationship with the Postal Service.



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Recent Comments

  • 1 hour 45 min ago
    Can you explain how does a package that was accepted at the Postal Office - November 23, 2015 , 9:29 am Acceptance SAN JUAN, PR 00911 Payed Priority Mail Express to be delivered next day before...
  • 12 hours 12 min ago
    Several times we have received wrong mail and write on it wrong mail- please redeliver. Wonder how much of our own mail is mis-delivered. This mail man is always talking on the phone to whoever....

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