Management consulting guru Peter Drucker famously said of business management, “What gets measured gets done.” And the U.S. Postal Service seems to follow that maxim, using performance indicators and other types of measurements to improve performance in many aspects of its operations. But we recently found it could benefit from more such measurement in one area – its Premier Office Program.
If you can one-stop shop for practically every other thing in your life, why not for Inspectors General reports? Well, now you can. And just in time for the holidays!
The Inspector General (IG) community has a new website that creates a single home for thousands of IG reports from across...Read More