Do you know you can’t spell “essential services” without “Postal Service?” Okay, actually you can, but we are kicking off this blog series by looking at the important role the Postal Service has played providing essential services to our nation.
For many rural residents, mail is a lifeline, providing connections with government, commerce, and each other. The local post office offers a community a sense of identity as well as a retail hub that serves a central role, even as rural populations continue to decline. It’s not just an American thing: post offices function similarly in rural communities around the globe.
For many international posts, rural networks may lose money. How they’ve dealt with that can provide lessons for the U.S. Postal Service.
The health and safety of U.S. Postal Service employees and customers is a priority. Over the past few years, our office has done a series of audits to determine if USPS management is adhering to building safety, maintenance, and security standards at its facilities.
We all know that some days time goes fast, and other days, it’s slow. But when you work in a postal facility, the relative nature of time isn’t important; it’s the time you actually worked. How does the Postal Service keep track of its workers’ time on the job?
Postal employees swipe...
Read More
After the White House issued an emergency declaration regarding the COVID-19 pandemic in late winter of 2020, many people began working from home. But like others deemed essential, U.S. Postal Service employees continued reporting to work. The mail had to keep moving; critical items such as...
Read More
It’s an all-too familiar cycle. New types of communication channels bring new types of deception. Telemarketing brought robocall scams, the growth of email brought about phishing, and now, as more companies communicate with customers through text messages, comes… smishing.
What’s smishing...
Read More
The Postal Service processes billions of mail pieces each year, some of which are deemed “undeliverable” because of incorrect, incomplete, or illegible addresses or other reasons. Undeliverable as addressed (UAA) mail is costly to both the Postal Service and its customers – about $1.3 billion a...
Read More