Image Is Everything

There’s no denying it: Looks matter. Appearance creates a first impression that is hard to erase. And when you’re talking about postal retail facilities, how they look is essential to the U.S. Postal Service’s business.

Unfortunately, too many retail facilities have fallen into disrepair.

 

Neatness Counts

Management consulting guru Peter Drucker famously said of business management, “What gets measured gets done.” And the U.S. Postal Service seems to follow that maxim, using performance indicators and other types of measurements to improve performance in many aspects of its operations. But we recently found it could benefit from more such measurement in one area – its Premier Office Program.

 

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  • 1 hour 37 min ago
    I feel ya' Kelly. Ive been on an Aux route for 16 years. Thought I was the only crazy one for sticking around this long. Glad to know there are others out there. But, it is also a shame. We now...
  • 1 hour 37 min ago
    Sent a box with Christmas gifts on 12/12 and as of today 1/17 no emails stating what happened to the box. That's sad my grandson ended up with no gifts. Also bought a smart watch on 1/4 and is...

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