“If you see something, say something.” You’ve probably heard that directive piped through a train station or other public places, encouraging people to report suspicious activities. At the OIG, we make it easy to say something if you see something.
Disability programs are vital for a nation that supports its citizens. In the United States, federal employees, including postal workers, who suffer employment-related injury or illness are entitled to workers’ compensation under the Federal Employees’ Compensation Act (FECA).
Sometimes it can be confusing to keep track of who does what in this postal world. The U.S. Postal Service has a wide range of stakeholders, including a few entities with oversight responsibilities. We, the Office of Inspector General (OIG), are one of those entities.
Who doesn’t like finding a package they ordered online on their doorstep at an unexpected time, like, say, late in the evening just before you turn out the porch light for the night?
Consumers have come to expect quick delivery of parcels, often at odd hours of the day. This new paradigm...
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You’ve probably heard that the U.S. Postal Service has the nation’s biggest retail network, with more than 30,000 post offices — about as many nationwide locations as McDonald’s, Starbucks, and Walmart combined. Just what does that mean in terms of customer visits, though?
We were curious...
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Imagine if Hollywood decided to remake the 1978 cult classic Convoy. Instead of a hunky actor behind the wheel of the lead truck, you’d have a driverless vehicle rolling this trucking convoy across the U.S.A.
That’s the future of delivery and transportation, as many see it....
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In fiscal year 2017, we estimate the U.S. Postal Service will spend about $5.0 billion on surface transportation. The Postal Service’s Scanning Visibility (SV) program is used to track mail within the surface transportation network. Postal Service personnel scan the mail about 6 times; while...
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The objective of this project is to determine if using automation tools would improve the efficiency and accuracy of checklist data collection, completion tracking, and issue resolution in the Capital Metro Area.
Automated control activities tend to be more reliable because they are less...
The Postal Service generates thousands of tons of solid waste every month. Contractors are paid to pick up and haul the waste to landfills, where the facility operators impose additional charges. Recycling is aimed at diverting a substantial portion of the solid waste stream from the landfills...
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