Worksharing – U.S. Postal Service program of reduced postage rates to mailers that take on mail preparation or distribution tasks it would otherwise have to do – was once an innovative idea; but it is now the norm in postal operations. Indeed, 85 percent of the market-dominant mail volume the Postal Service processes is workshared mail. Mailers perform everything from applying barcodes to entering mail closer to the destination in return for lower rates.
This month’s infographic, taken from our audit on workload and workforce performance indicators in customer service, delivery and vehicle operations, shows First-Class Mail volume has declined more than 11 percent since 2014 while Package Services volume has increased at an extraordinary rate....Read More