Undeliverable as Addressed Costs More than You Think

Undeliverable as addressed (UAA) mail is a clunky name for a big problem: Mail not reaching its intended recipient because the address is incorrect, incomplete, or illegible. UAA mail is costly to both the Postal Service and its customers – about $1.5 billion a year for the Postal Service and $20 billion for the mailing industry, according to a report we issued last month.

 

Getting Closer to Seamless Acceptance

Here’s the good news: Mailers accept and support the U.S. Postal Service’s Seamless Acceptance (SA) program. And here’s the bad news: Implementing the program hasn’t been very seamless.

Ongoing data integrity problems, among other concerns, have delayed full implementation of the program. We found evidence of inaccuracy in the data and mailers raised similar concerns, prompting them to ignore the data, according to our recent audit report.

 

Pages

Recent Poll

Would you support reduced service standards if the Postal Service lowered costs?

Recent Comments

  • 55 min 38 sec ago
    I've had this same problem. The thing is, I actually watched them scan the scan form, it's like the USPS tracking system broke. I've never had an issue until now, I'm thinking I...
  • 1 hour 6 min ago
    The service is ridiculously slow and inefficient, prices keeps going up, the excuse is “COVID 19” related, was slow way before that. My two packages still stuck in Seminole-Orlando for 6 days now,...

Monthly Archive