Nothing gets the attention of stakeholders like mail service issues. Late last year, our audit report on delayed mail generated headlines about inaccurately reported counts of delayed mail.
In our latest audit report on the topic, we find the U.S. Postal Service accurately reported delayed mail in the Great Lakes Area, an important step in meeting USPS service standards.
Surface Visibility (SV) may sound like a nautical or even aeronautical term, but to the U.S. Postal Service it refers to multiple systems integrated to scan and track mail transported within the postal network. In fact, if you've ever used USPS Tracking to find where a package is, SV scanning has helped provide the answer.
It takes a lot of vehicles to move 154 billion pieces of mail each year. And a lot of fuel to power those vehicles.
While the Postal Service’s Postal Vehicle Services (PVS) fleet is a small part of the entire fleet — about 4,300 vehicles made up of cargo vans, tractors, and smaller tractor-trailers known as spotter vehicles — it is a crucial part. PVS vehicles move mail between processing facilities, inner-city delivery offices, and local businesses and mailers. Their usual travel distance is about a 50-mile radius.
It’s not easy to find something the entire postal community can agree on. But the U.S. Postal Service’s need to replace its delivery vehicles just might get all heads nodding.
Given package volume growth, the Postal Service needs vehicles with increased cargo-handling capacity to replace...
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It’s that time of year again, when we release our Semiannual Report to Congress (SARC) — a twice yearly look at our work that reflects our mission of ensuring efficiency, accountability, and integrity in the U.S. Postal Service.
Through the first six months of this fiscal year, we issued...
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It’s a lot less expensive to retain a current customer than to acquire a new one. That’s a timeless marketing adage for a reason: it’s true.
In fact, it may never be truer than in today’s economy. Customers have an unprecedented array of choices and easy access to global products and...
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Highway transportation is the surface transportation of mail by means other than bus, rail or water. Service may be between two or more designated points (over the road) or in a local metropolitan area (shuttle service). Highway transportation contracts may include requirements for in-route...
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The Postal Service’s mail processing resources, information technology network, and transportation infrastructure delivers mail to every residential and business address in the country. The mail processing resources include facilities, equipment, and systems used to process, transfer, and store...
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The Postal Service has over 300 processing plants where more than 150 billion pieces of mail are sorted each year. The OIG has recently conducted a series of audits on facility conditions at retail facilities and is now looking at processing facilities nationwide. The safety, security and...
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