Overtime as a Management Tool

Matching workforce to workload has been a long-term struggle for the U.S. Postal Service. In its banner years, when volume was increasing, the Postal Service often found it difficult to quickly reduce workhours to offset seasonal dips in mail volume. Over the past 6 years, as volumes have steadily declined, the Postal Service has done a better job of matching its work hours to its workload. It has its lowest number of career employees in 25 years and productivity has seen steady cumulative improvement.

 

Postal Service Flexes its Workforce Flexibility

The national agreements between the U.S. Postal Service and two of its unions give the Postal Service greater flexibility to use non-career employees for clerk and mail handler duties. The Postal Service pressed for the new employee categories in its separate labor negotiations with the American Postal Workers Union (APWU) and the National Mail Handlers Union, because it wanted greater workforce flexibility in scheduling and aligning employees with the work available.

 

Getting Employees Back on the Job

U.S. Postal Service employees are covered by the Federal Employees’ Compensation Act (FECA), which provides workers’ compensation benefits to civilian federal employees who sustain work-related injuries or an occupational disease. The U.S. Department of Labor Office of Workers Compensation Programs (OWCP) administers workers’ compensation and provides direct compensation to providers, claimants, and beneficiaries. The Postal Service later reimburses OWCP in what is known as “charge-back billings.”

 

Pages

Recent Poll

What’s most important to you in a delivery service?

Recent Comments

  • 1 day 21 hours ago
    I would appreciate and be grateful for mail being delivered in just three days. As it stands now and with many unacknowledged complaints about opened mail, missing mail, no mail etc..lm lucky to get...
  • 2 days 2 min ago
    I think the new vehicle should have back up "beepers" to warn people around the truck it's backing. Backup camera and proximity warnings. Environmental controls for heat and A/C...

Monthly Archive