Hitting the Goal – Targeting the Results of AMP Consolidations

Between Fiscal Years 2004 and 2011, the U.S. Postal Service implemented over 100 area mail processing (AMP) consolidations, reducing the number of mail processing facilities from 676 to 461. Following implementation of an AMP, the Postal Service completes a post-implementation review (PIR) — a two-step documented process that tells management whether or not an AMP achieved the anticipated results. The PIR compares pre- and post-consolidation data, including projected savings, costs, workhours, and levels of service.

 

Is Low Tech the Way to Go?

Though there has been a steady decline of customers’ usage of First-Class Mail™ over the last decade, writing and sending letters through the U.S. mail used to be very popular ways of letting someone know you cared. For example, many of us remember when we were kids waiting anxiously for the delivery of the mail to see whether that special birthday present from Grandma and Granddad had arrived. And, with sincere gratitude, many of us remember penning a letter to Grandma and Granddad, thanking them for that special birthday present.

 

Some e-Thoughts on e-Books

A recent post on the blog Dead Tree Edition made an interesting observation: The once-exploding U.S. e-book sales have slowed considerably, according to R. R. Bowker, a marketing research firm targeting publishers, booksellers, and librarians. How can that be? Aren’t we on a preordained path to a digital world?

 

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