In the very near future, finding that missing package might be as easy as going to USPS.com and talking with a robot.
Well, maybe not a robot exactly, but a form of artificial intelligence (AI) known as a chatbot, a system that simulates conversations to field questions and complaints.
Imagine you’re behind the wheel of your car reading the newspaper and eating breakfast – and not putting yourself or others at risk. The car does all the work. You just sit back and enjoy the ride, the crossword puzzle, or your egg-and-cheese burrito, whatever the case may be.
Many people believe self-driving vehicles are the future of driving. We also think they are the future of logistics.
You’ve probably heard that the U.S. Postal Service has the nation’s biggest retail network, with more than 30,000 post offices — about as many nationwide locations as McDonald’s, Starbucks, and Walmart combined. Just what does that mean in terms of customer visits, though?
With three agencies that have “U.S. Postal Service” in their names, and each one having different responsibilities and jurisdictions, it’s no wonder people sometimes aren’t sure where to turn for help with lost, delayed, or damaged mail.
With the Postal Service solely responsible for mail...
Read More
Why does the U.S. Postal Service charge the same price for a greeting card going from Washington, D.C., to California as it does from Manhattan to Queens? Because the Postal Service must follow a set of regulations designed to ensure that everyone can send and receive mail at a reasonable price...
Read More
The global pandemic of COVID-19 has impacted our country in ways that were unimaginable months ago. It is changing how people across the U.S. and around the world are working, shopping, even interacting with one another. States have ordered many stores and businesses to close. Businesses that...
Read More
The Postal Service operates over 1,400 elevators and escalators in approximately 470 of its owned facilities. These include passenger, service, and freight elevators of various types and sizes, as well as platform lifts and dumbwaiters. Each facility with elevator or escalator equipment is...
Read More
Beginning in 2018 the Postal Service purchased new lift gates – equipment on the rear of a truck that helps load and unload mail containers from the truck. The lift gates were designed to save costs through efficiency and improved safety. The new lift gates are a tuck-under style (moves out from...
Read More