Is the Brand Suffering?

The Postal Service has built a strong brand name around service, trust, and security. Few other organizations can lay claim to such a strong brand, one with more than 200 years of history and cultivated by the Postal Service’s consistent fulfillment of its mission to securely deliver mail to every American, regardless of location, at a reasonable price. For 6 straight years, the Ponemon Institute has named the Postal Service the most trusted government agency and one of the top 10 most trusted businesses in the nation.


Unused Land Parcels – Sell, Hold, or Develop?

The U.S. Postal Service is one of the largest real estate owners in the United States with more than 8,600 facilities and 950 million square feet of land. (The Postal Service leases another 24,600 facilities.) It also has about 357 unused land parcels with no structures on them, which have a book value of $128 million. The lands’ assessed values are likely to be significantly higher.


The Costs, Should They be a-Changin’?

As the Postal Service struggles to survive, it needs to take a good look at the financial health of its products. However, ascertaining the financial health of a product line requires an accurate estimate of the cost of providing that product. The Postal Service is moving into an increasingly data-driven future; thus, the timeliness and accuracy of cost measurement will continue to grow in importance. The Postal Service has not changed its cost system fundamentally in many years, though it updates significant inputs annually.



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Recent Comments

  • 57 min 43 sec ago
    I would like to know why I've had 2 different people mail me letters and send them twice and I've NEVER received them!!!! The first time was in April then resent again in June and the most...
  • 58 min 26 sec ago
    What about violence upon customers from employees? Where are the customer rights? Why are postal employees held to a lower standard of behavior? Why no legitimate resolution process?

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