Mail volume is in decline…you may have heard. So it might surprise you to learn that many posts around the world still earn more than half of their revenues from lettermail.
The customer is king, or queen. It’s an age-old mantra that rings especially true in this age of the “empowered” customer.
The U.S. Postal Service has a lot of kings and queens. Last year, 857 million retail customers visited the more than 30,000 USPS-managed retail spaces, generating...Read More