Performance-based contracting lets government agencies acquire services using contracts that define what is to be achieved, not necessarily how the work is done. The idea is that contractors have the freedom to define how they will achieve the objectives, which allows them to use innovative approaches. The government benefits by receiving best-value products and services.
Our Hotline was launched in August 1997, shortly after our agency was established, to provide a vital communications link between the OIG and Postal Service stakeholders. The Hotline allows us to receive complaints from employees, customers, and the public.
Complaints include alleged...Read More