B2C Growing Pains

As an online shopper, the world is your oyster. You can pretty much order anything from nearly anywhere in the world for delivery to your home, or in some cases, to wherever you direct the package. And increasingly, consumers are getting these deliveries at a reasonable cost and with plenty of visibility along the way.

 

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Recent Poll

How many packages would you say you’ve returned in the past year?

Recent Comments

  • 13 hours 13 min ago
    Hello, Amber. Thanks for your message. We are an independent agency of the Postal Service and unfortunately can't help with delayed mail or packages. You can file a complaint with the Postal...
  • 13 hours 19 min ago
    Hello, Roberta. ​Thanks for your message. For mail theft, we recommend filing an online complaint with our Hotline by clicking on the “Contact Us” tab at the top of this page and selecting “Hotline”...

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