The question comes up now and then: how does the OIG decide what to audit? Audit ideas come from a variety of sources. Most are self-initiated, meaning OIG employees identify potential problems by either assessing the challenges facing the Postal Service or using data analytics to flag issues. Other audits are required annually by law, and last but certainly not least, there are the ones that result from requests by stakeholders or Members of Congress.
After the White House issued an emergency declaration regarding the COVID-19 pandemic in late winter of 2020, many people began working from home. But like others deemed essential, U.S. Postal Service employees continued reporting to work. The mail had to keep moving; critical items such as medications, stimulus payments, and Social Security checks became even more important.