After the White House issued an emergency declaration regarding the COVID-19 pandemic in late winter of 2020, many people began working from home. But like others deemed essential, U.S. Postal Service employees continued reporting to work. The mail had to keep moving; critical items such as medications, stimulus payments, and Social Security checks became even more important.
The U.S. Postal Service we know today looks much different than it did a century ago. Its delivery network — including curbside mailboxes and delivery vehicles — was originally designed to deliver letters.
With the explosive growth of ecommerce over recent years, the Postal Service finds itself focusing more on delivering packages to mailboxes and front doors across the country. The Postal Service delivered about 6 billion packages in 2019, doubling its volume over a decade.