Our blog from nearly five years ago about the U.S. Postal Service moving into Sunday package delivery remains among our most viewed and popular blogs. It seems Sunday delivery’s time had come and the continued growth in USPS Sunday delivery hubs certainly supports that assessment.
Have you ever bought a new outfit online but sent it back when it didn’t fit right? Then you have participated in the world of reverse logistics. A new Office of Inspector General white paper, Riding the Returns Wave: Reverse Logistics and the U.S. Postal Service, examines emerging trends in reverse logistics. It looks at the current package return services offered by the Postal Service and considers further opportunities created by this booming market.
The holidays might be over but the package returns season is in high gear. It kicked off in mid-December, shortly after the first wave of holiday deliveries, and is expected to run through most of this month.
It’s not easy to find something the entire postal community can agree on. But the U.S. Postal Service’s need to replace its delivery vehicles just might get all heads nodding.
Given package volume growth, the Postal Service needs vehicles with increased cargo-handling capacity to replace...
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It’s that time of year again, when we release our Semiannual Report to Congress (SARC) — a twice yearly look at our work that reflects our mission of ensuring efficiency, accountability, and integrity in the U.S. Postal Service.
Through the first six months of this fiscal year, we issued...
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It’s a lot less expensive to retain a current customer than to acquire a new one. That’s a timeless marketing adage for a reason: it’s true.
In fact, it may never be truer than in today’s economy. Customers have an unprecedented array of choices and easy access to global products and...
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Highway transportation is the surface transportation of mail by means other than bus, rail or water. Service may be between two or more designated points (over the road) or in a local metropolitan area (shuttle service). Highway transportation contracts may include requirements for in-route...
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The Postal Service’s mail processing resources, information technology network, and transportation infrastructure delivers mail to every residential and business address in the country. The mail processing resources include facilities, equipment, and systems used to process, transfer, and store...
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The Postal Service has over 300 processing plants where more than 150 billion pieces of mail are sorted each year. The OIG has recently conducted a series of audits on facility conditions at retail facilities and is now looking at processing facilities nationwide. The safety, security and...
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