USPS Office of Inspector General

Technology plays a huge role in the fast-moving package delivery market. Package delivery companies that skimp on innovation investments do so at their own risk.

As part of its effort to be the “shipper of choice” for customers, the U.S. Postal Service has invested millions of dollars in Mobile Delivery Devices (MDD), handheld scanners that allow letter carriers to track package delivery in real time via Global Positioning System. Tracking capability, known as package visibility, is essential for USPS to meet market demands.

"Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds"

Many Americans consider that phrase to be the motto of the U.S. Postal Service, showing the dedication of not only carriers, but the entire postal network to operate during the worst of weather disruptions. Though the Postal Service actually has no motto (those words are chiseled into the entrance over the Farley Post Office in New York City), it strives to be prepared to function during any type of extreme weather.

Whether you live in a bustling city like New York City or Los Angeles, a rural area in the Midwest or Great Plains, or somewhere in between, we all have one thing in common — we’re still using the mail in some way.