As the infographic indicates, it was a busy six-month period for us. The number of published reports in this period reflects a return to business as usual after the partial government shutdown in early 2019 delayed release of some reports until the second half of the fiscal year.

The numbers speak for themselves in our Semiannual Report to Congress for the six months of April 1 through September 30, 2019 — 103 reports, $178 million in funds put to better use, and 1,362 investigations. But we encourage you to read the full report to better understand how we work to fulfill our mission of ensuring efficiency, accountability, and integrity in the Postal Service through our independent audits and investigations.

We also continually update the tools we use to fulfill the mission, including expanding our use of data and analytics to address both systemic issues and local service and performance issues, as well as respond quickly to the threat of narcotics in the mail.

We welcome your comments related to the topic on this page. Complaints about the Postal Service, including lost, stolen or mishandled mail, that are unrelated to the content on this page, will not be posted. Please visit the Contact Us page for information on where to file formal complaints with our agency or the Postal Service.

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