This week the Postal Service announced plans to move into one of the few remaining frontiers of package delivery – Sundays.

Under a new negotiated service agreement approved by the Postal Regulatory Commission, e-tailing giant Amazon.com will use the Postal Service’s Parcel Select service to ship everything from clothing to garden tools on Sundays. The program is running now in the New York and Los Angeles metropolitan areas, with a rollout planned in 2014 in Dallas, Houston, New Orleans, and Phoenix, to name a few.

Sunday delivery isn’t exactly new. The Postal Service delivers 7 days a week using the premium Priority Mail Express product. So, what’s really new is the low cost of the service – making it a solid option for consumers.

Utilizing the Postal Service’s ubiquitous delivery network Amazon.com is able to keep its costs down and, for example, give its Amazon Prime members who get unlimited, free two-day shipping the flexibility to get packages on Sundays.

The Postal Service faces stiff competition as it seeks to grow its package business and take advantage of the explosion in e-commerce. But it has seen significant gains in its parcel sector through innovations such as flat rate Priority Mail packaging.

With this latest move, the Postal Service is looking to strengthen its market position in business-to-consumer shipping and to further distinguish itself from its main competitors – FedEx and UPS.

What do you think of the Amazon.com partnership? Do you foresee operational, staffing or other problems for the Postal Service as it ramps up for Sunday deliveries? Will this be a net financial win for the Postal Service and its customers? 

Comments (163)

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  • anon

    There has been no Sunday delivery by Amazon Prime's promised time of 8:00 P.M.. This is a small package -- no more that a pound -- It was supposedly out for delivery by 9:30 A.M. .per USPS, Tracking #: 9374889674090072606441. I doubt the veracity of the USPS. When I received email shipping notice from Amazon that my order was to be delivered by USPS, I knew it would not be delivered as promised. This is not the first time the USPS has failed. Twice this year USPS failed to honor vacation hold mail as promised -- stuffing 30 days of mail in my mailbox while we were out of country. USPS is extremely unreliable, including several misdeliveries of others mail to my box. What remedy do I have as an Amazon Prime member when a promised Sunday delivery does not happen? Highly unlikely, I suppose, that I will hear anything from anyone responsible for the multiple screw-ups -- failed timely Sunday delivery being the latest.

    Aug 29, 2016
  • anon

    PROPS to usps sunday delivery! My carrier knocks and is awesome..everyday ! Those of u who complain should be alerted to the fact that u r receiving an amazon delivery and be home or opt for a week day delivery! I do not work for the post office and hate paper mail, however if i am home on a hot summer day i always offer my carrier a cold bottle of water or a treat if i happen to have them handy. Perhaps appreciation and kindness isnt common but should be. Its my guess most of the complaints come from couch potatoes who wouldn't ever walk miles through all weather like some carriers i have been blessed to have. I now live on a rural route and my carriers change frequently and yet they all know my first name and go the extra mile for me and all the patrons on their routes. Try saying thank you or hello on occasion and see how quickly ur service improves!

    Aug 27, 2016
  • anon

    I have yet to have a successful amazon delivery show up on Sunday. EVERY SINGLE TIME something is scheduled for Sunday, I get a notice saying that the delivery was attempted but nobody was home. No notice is ever left. The buzzer didn't ring, and if it truly was USPS delivering, they have the code to get past the front gate to drop off the package. Do the Sunday drivers just hang out at the bar all day, and tap "Nobody home" into an app on their phone? I would complain to my local post office but I'm afraid they would just start losing my mail in revenge.

    Aug 21, 2016
  • anon

    That's nice that people have gate codes but we as mail carriers are not obligated nor required to enter the gate. It is at the discretion of whoever delivers on your route.

    Aug 27, 2016
  • anon

    apparently New Orleans has not received memo I have had six priority express packages this year stuck at sorting facility during weekend and then delivered Monday by regular carrier .

    Aug 21, 2016
  • anon

    My only complaint, now that this has been well established in 980xx, is that PO boxes don't actually get the same treatment as residential addresses. Considering that there aren't many parcel lockers in our lobby though (and that I have a size 2 box), I think I understand why this is. It's a drag, but what am I gonna do, ineffectively yell and scream on a blog post? =)

    Aug 16, 2016
  • anon

    Americans fought hard to get 8 Hour work days, 40 Hour work weeks, overtime pay, pensions etc. How about the thought of 8 hours work, 8 hours family, 8 hours rest. Anything over 8 hrs. work was considered premium pay and not mandatory. We seem to be forgetting the "American Dream" or just don't care until it affects you. I would doubt it was the working men and women that came up with and agreed to this.

    Aug 15, 2016
  • anon

    Said that there was a package at my door but there's no package at my door need to know where this package is it is my daughter's books for school she start school on the 22nd

    Aug 14, 2016
  • anon

    FYI; 1:00 pm on Sunday afternoon usps truck was driving around my neighborhood (85051) driver looked nothing like a usual usps driver! just seemed strange!

    Aug 07, 2016
  • anon

    Amazon Sunday delivery is made by RCAs and CCAs. RCAs do not wear uniforms. However, we all have a USPS issued badge. You can rest assured that none of us are joy riding in that government sweat box. It is not air conditioned. Most of the RCAs have already worked well over 40 hours the week before and we deliver Amazon EVERY day that we work. There are times that we have parcels so large that we have to go out on our routes twice on the same day. We do NOT have benefits. The pay is not as great as one would expect. Also, in our office, there are times, all too frequent, that we do not get paid for the hours we actually worked. If this happens, we have to file a grievance; decipher the cryptic pay stub and prove that we actually worked the hours we were shorted; then wait for months to be compensated. We do this all while possibly being shorted again. For instance, I actually received half of what I should have received during the Christmas season. I received my adjustment for that just last month in July. Not to mention that since Christmas i was shorted two more times. We are also short staffed. Our postmaster hired four people last month and only one person is still here with us. She, too, is looking for another job! People have no idea of what we actually have to do to get them their TV Guides and other magazines, advertisements, etc. which they, in turn, just throw in the trash! On top of all of the mail, we have to handle parcels from Amazon and other companies that utilize USPS as their courier. We are so far from lazy. I don't have time to look for another job, much less get a day off to interview! I have a degree. I'm not on welfare. I'm married. I'm a mother of four. Three of my children have graduated from high school. I have one more still attending. Before pre-judging and assuming about a position in which none of you have worked, perhaps ask questions as to why the service is not meeting your expectations.

    Aug 14, 2016
  • anon

    You hit it right on the nail!! My Sentiments exactly!

    Aug 27, 2016
  • anon

    I think this is great, the post office open 7days a week. I like the post office to be successful and grow with the world

    Jul 29, 2016
  • anon

    I'm pleased with the USPS contract. We know and trust our courier. I've also done business with amazon for over 10 years and they've always been great about timeliness and any issues I've had. Package not received? Replaced. Wrong item? Free return. We've had stuff stolen off our porch, and that's the fault of our neighbors' selfish choices...not Amazon. (Theives got a cheap toner cartridge. Ha!) Home surveillance is out of our budget, so our solution was a deckbox. We've fashioned a padlock to it, which hangs open. A sign to our couriers instructs them to secure the lock if they leave a parcel in it, with kind wishes for a pleasant route. We try to also maintain a good rapport with them, and make their work easier when possible by meeting them at the door if we're home when they deliver. It's not a foolproof system, but it's good enough for now. The next solution is to open a p.o. box, which defeats the purpose of 2-day home delivery: convenience. Any other ideas? Couriers? How else can we help? Sincerely, Midwest Consumer

    Jul 10, 2016
  • anon

    I am sad to see that nothing is sacred anymore in this Country....no one takes a 'day of rest' and we just keep pushing God out of the picture. I, for one, can wait for 1 day to get my package from Amazon....

    Jul 05, 2016
  • anon

    I am sad to see that for 229 years we haven't been adhering to the separation of church and state, and instead still try to sneak church into state.

    Jul 24, 2016
  • anon

    You obviously have no concept of the context of "separation of church and state." Read some history and the Bill of Rights.

    Aug 07, 2016
  • anon

    Ma'am this is a fourm of packages, take religion elsewhere

    Jul 17, 2016
  • anon

    religion can be talked about anywhere so too bad for you

    Aug 26, 2016
  • anon

    They already just left my stuff at the door and it's been stolen. The system a failure Amazon said I'd get my package Wednesday get home usps says delivered

    Jul 04, 2016
  • anon

    The "system" isn't a "failure" your neighborhood is. Usps, Ups & FedEx always leave it at your door.

    Jul 08, 2016
  • anon

    I too have had problems with Amazon Sunday Delivery. Never a problem during the work week. Home all day Sunday, then check an see post office says tried to delv. package. Could not make delivery, see notice left for details. No notice anywhere. The part-time workers just make up an excuse not to delv. the mail. Shameful....

    Jul 03, 2016
  • anon

    Hey Don, Same experience unfortunately. I'm in a building on the 1st floor and often times the postal person doesn't deliver. I get the pink notice. Tried reporting, it but it went nowhere. You USPS needs better management

    Aug 07, 2016
  • anon

    I am a CCA and I'm praying that the post office loses their contract with Amazon. Sunday delivery is ridiculous....most of the time the packages are still in the customers mail boxes on Monday. I am grateful to be employed but working Sunday's should not be mandatory just to work at the post office. The idiots that agreed to this are at home with their families on Sunday while we don't have that option if we want a job with the USPS. I think that I am going to continue my job search because this is not what I want to do for the rest of my life. My body is beginning to feel the pain.

    Jul 02, 2016
  • anon

    I feel ur pain. I'm a cca as well n I don't like Sunday delivery either. I work 7 days a week. No time for kids or husband. Can't go to church. Can't do house work. We are not robots. We need a break too. I pray it ends!!

    Jul 27, 2016
  • anon

    So you're "Mad"? So what? This is the United States where you are free to find another job that suits you and "what you think is right" if the job you have now doesn't suit you. Oh? You can't get the same benefits at another job? Then maybe, just maybe YOU should be thankful for the job you have. Many Americans STILL cannot find work. If you leave then someone else who is already in line may just be thankful for that position. Related and an aside; When did people get so physically lazy? I still remember my childhood postman who was around 60 years old cheerfully walking his beat, delivering the mail, saying hello and waving at the kids. When did people get so nasty, so unwilling to do a good job and just being downright L-A-Z-Y?

    Jul 18, 2016
  • anon

    Do u work 7 days a week? No!! So put urself in someone else shoes n stop calling people lazy. Nobody cares about what happened in the ice age when u grew up!!!

    Jul 27, 2016
  • anon

    How nice of you to post anonymously and be rude in the process. I for one do work 7 days a week and I agree with the person you so rudely insulted. There is no reason the post office can't come in for a few hours on Sunday to deliver packages. it's not like they have to do their entire route just the houses in their zone that have packages. And unless they procrastinate a lot there is no way it takes them the same amount of time to deliver some packages as it does to do their whole route. Oh and next time if you wana inslult someone be enough of an adult to put your name on it and quit hiding behind the Internet.

    Jul 31, 2016
  • anon

    I doubt you.

    Aug 28, 2016
  • anon

    Then a 7 day workweek should be voluntary only. Nobody should be forced to work 7 days a week. There's a big difference between working to live and living to work.

    Aug 12, 2016
  • anon

    The USPS should GET OUT of the 7 day package delivery business. It's a total waste of tax payers money for running fleets 7 days a week, not to mention added salaries, fleet upkeep and the massive advertising they are spending. They should spend more time on what they don't do very well and that delivering the mail in a timely manner.

    Jul 02, 2016
  • anon

    You know the post office doesn't use your tax dollars.. but maybe you should use your tax refund to get a p.o box to get your mail quicker

    Jul 13, 2016
  • anon

    It does not cost the tax payers a dime, the post office does not pay their employees from tax payers money that was phased out many years ago.

    Jul 12, 2016
  • anon

    FYI - Steve, The Post Office does not sustain itself using tax pauers money. The post office is a self sustaining government entity. Tax payers does not pay to keep the Post Office running. Look it up. This I learned in High School.

    Jul 10, 2016
  • anon

    Postal service is NOT paid for w tax money. You should educate yourself before speaking to avoid spreading such a huge point of misinformation.

    Jul 10, 2016
  • anon

    You do know the usps is self funded right?

    Jul 10, 2016
  • anon

    The post office does not run on taxpayer money. Never has.

    Jul 08, 2016
  • anon

    , Fortune magazine, March 27, 2015 says "American taxpayers give an $18 billion gift to the post office every year" Read it for yourself.

    Jul 30, 2016
  • anon

    You might want to educate yourselves on just how much tax dollars go to the post office. It's just hidden by them and the govt. Research and learn.

    Jul 18, 2016
  • anon

    I really do not like the new policy of delivering on Sundays. We receive our packages at a UPS store, which is closed on Sundays, and the USPS simply leaves the packages at the back door, making it so anybody could just pick up our packages! The reason we have our mail directed to a package store is exactly so that packages can be received when we are not at home..this defeats that purpose.

    Jun 26, 2016
  • anon

    I chose a non-rush Amazon Prime delivery specifically on orders I placed on Friday in two consecutive weeks, NOT a two-day delivery option but a 5-day one instead. I was surprised when both packages were delivered on the immediate Sundays that followed. Regardless of the slower delivery option I have picked, Amazon tries to stick with its guarantee for Prime members if situations permitted. Actually, several incidences in the past before I became a Prime member, we received packages from Amazon on Sunday as well- a rushed delivery for a non-Prime member.

    Jun 19, 2016
  • anon

    My friend works for the USPS as a RCA (rural carrier assistant), although considered a non-career employee, she works six days a week, does not get holiday or overtime pay. She was told that this was a "pilot" program and at this point,they most likely would not ask her to work Sundays as well because they do not want people working seven days a week, however if there are not enough volunteers, they can request her to work seven days a week because there are not enough subs to accommodate a day off for her. In addition, the woman who spoke of having packages delivered to her driveway, carriers are NOT allowed to back in or out of driveways. So they have to "hoof" it sometimes up mile long driveways. However when carriers are evaluated, they are given 2 minutes per box. So I agree with another comment, get another mailbox, because when bad weather hits again, it is going to be difficult for a carrier to get out sometimes into ditches full of snow, ice, what have you. Therefore after watching my friend bust her self to assure everyone has their mail and packages, there are times where it is simply impossible because of "safety" issues and instructions that prevent her from just driving up to your driveway etc. All I ask is that customers are a little more patient instead of thinking people like my friend are "lazy". She gets up and goes to work six days a week, not to just earn money to pay her bills, but to serve her customers in the best way possible.

    Jun 17, 2016
  • anon

    Your friend will never be asked to work 7 days in a row. At this job, prolly any job that she filled out tax info I'd say.

    Jun 23, 2016
  • anon

    Over Christmas 2015, every RCA and PTF in my office worked 32 12-15hr days straight. We will be working 7 days in a row when our area starts year-round package delivery this summer. There is no concern for overworking USPS employees.

    Jun 23, 2016
  • anon

    I'm a new CCA at my post office and I will start Amazon deliveries this Sunday. Starting as a CCA is a foot in the door for acquiring a career at the post office. The average age of career letter carriers is 54 (at least in New York state) so there is room for advancement if you work hard and are dependable. In this day and age working in the services sector such as restaurant and retail biz the pay is low with virtually no benefits so sticking it out with USPS is definitely a smart choice, career employees get 40 hrs guaranteed work, excellent union representation, sick and vacation pay and some of the best benefits. The turnover rate for CCAs is high.because people like to complain but in a decade when the average carrier age is 35 and the USPS cuts down on hiring the same people will be complaining that the USPS isn't offering them opportunities. By the way CCAs work 7:30 to 4-5 but that beats working at a restaurant like a slave with shady accounting regArding hours worked, at least as a CCA, once you work over 8hrs in a day you receive time and a half, once you work over 40hrs you receive time and a half, I've worked in restaurants which management clocks you out after 8/40 hours and expects you to keep working without being compensated on the hourly.

    Jun 14, 2016
  • anon

    I was supposed to recieve 3 packaged today, Sunday. The tracking information says they were attempted to be delivered this morning at 9:55am. I was home then, and there was no attempt to deliver them. The tracking information says the reason they were not delivered is "Delivery attempted - Business closed". The problem with that is I'm a residence, not a business. The delivery carrier just picked a convenient excuse instead of actually delivering the packages. What good is Sunday delivery if the people who are supposed to deliver don't actually do it? This isn't the first time this has happened to me at this address. I'll be filing a formal complaint. It's not so much that I didn't get the packages today, but the fact that the delivery person didn't even try and filed a fraudulent reason for nondelivery.

    Jun 12, 2016
  • anon

    I am a rca and I absolutely to the highest degree dislike them MAKING us deliver on Sundays and holidays. This was not mentioned anywhere in anything I signed when I started nor was it mentioned before getting hired. The rca and cca has no life always on call and having to work every Saturday ( which is ok because that was understood when I applied) but now working Sundays and holidays the only day a sub could catch a break and now we can't. Since amazon came along there is a good chance (at least at my office) that we would have to work 7 days back to back if not more. To the ppl who say we should be thankful, I'm always grateful and thankful for all of my blessings but this Sunday and holiday delivery I am not and I may be jobless any way of they keep it up so what's the difference. The RCA's and CCA's are what hold the post office together yet we get treated the worse. I guarantee if the regular carriers had to do this there would be a great uproar about it and it may have been stopped already!

    Jun 11, 2016
  • anon

    Excellent, i have seen the mail man every Sunday, i wondered why he was working on Sundays, now i can get my Amazon orders when i'am home, without fear of having them left at the door, while i'am at work.

    Jun 10, 2016
  • anon

    I'm certain they have they can support 7-day a week deliveries but in all retrospect I think 6-days is enough at most. Received a package this late weekend and it just didn't seem to make sense, I'm never in a hurry, I think timely is plenty good enough.

    Jun 06, 2016
  • anon

    I am a sub RCA for the USPS. This means that I am one of many subs who have to deliver Amazon packages on Sundays. I think this is ridiculous. I NEVER have a weekend off because I sub for a Regular who chose to have Saturday as her day off. I do not mind Saturdays because I signed up for it. Now, we are told Sunday Amazon delivery is MANDATORY and that it was a "condition of my employment." When I accepted employment with the USPS, I did not sign up for Sundays. There was NO Sunday delivery then. I could not tell you how many times a get the startled look from a customer when I deliver a package on Sundays and holidays which Christmas and Thanksgiving. They apologize profusely and indicate that they did not choose to have Sunday delivery. They are not given any options. I think Amazon should provide this delivery day as an option to their customers. In my opinion, most of them would not ask for Sunday delivery.

    Jun 05, 2016
  • anon

    Yes you should definitely quit. Along with the rest of your "overworked" colleagues. Let us privatize the whole thing. I agree with you 100%

    Jun 26, 2016

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