Ever wonder where parcels go if the labels fall off? Or what happens if a package is undeliverable?

The U.S. Postal Service’s Mail Recovery Center (MRC) serves as the “lost and found” center for the Postal Service, receiving items determined to be undeliverable for a number of reasons. In Fiscal Year (FY) 2019, the MRC received 67 million items from post offices and other facilities around the country. While that’s a large number, it’s a small fraction of a percent of the 142 billion mailpieces the Postal Service delivered that same year.

Once items are received, the MRC determines what to do with them. If possible, they are returned to the sender, and if not, they are inventoried, held until claimed, and eventually sold, or otherwise disposed of.

OIG auditors evaluated the effectiveness of MRC operations and identified opportunities for improvement. The report, U.S. Postal Service Mail Recovery Center, found that operations weren’t always efficient, and items weren’t always processed in a timely manner. The report also noted that postal facilities were sending marketing mail and other items that should not be handled by the MRC.

Additionally, the report found that there were problems involving effective disposal of certain items, such as batteries and gift cards. The MRC also must strengthen inventory controls over cash or items being stored.

Have you been waiting for a piece of mail, but believe it might be lost? If so, start off by filing a missing mail search request on the USPS.com Find Missing Mail page.

Have you had items returned from the Mail Recovery Center? Tell us what happened below.

Comments (245)

  • anon

    I would like to get information on how to purchase unclaimed and undelivered mail and packages in my area.

    Mar 24, 2021
  • anon

    Im interesting to buy some packages

    Mar 22, 2021
  • anon

    Hello Jose. Thank you for your message. Regarding your concern, please contact Postal Service Consumer Affairs Office at https://postalpro.usps.com/ppro-tools/consumer-affairs

    Apr 08, 2021
  • anon

    I would like to purchase some of your unclaimed packages

    Mar 22, 2021
  • anon

    I would like to get information on how to purchase unclaimed and undelivered mail and packages

    Mar 21, 2021
  • anon

    I wanna buy some unclaimed packages

    Mar 19, 2021
  • anon

    I would love to buy some of your unclaimed packages

    Mar 19, 2021
  • anon

    I would like to buy some of you unclaimed packages

    Mar 18, 2021
  • anon

    Where can I purchase unclaimed packages in the Maryland area?

    Mar 18, 2021
  • anon

    Interested

    Mar 17, 2021
  • anon

    I would like to buy some of you unclaimed packages please

    Mar 17, 2021
  • anon

    Where can I buy unclaimed mail

    Mar 16, 2021
  • anon

    How do you bye unclaimed mail

    Mar 13, 2021
  • anon

    Where can I buy unclaimed mail legally in Tucson Arizona?

    Mar 12, 2021
  • anon

    Hello Jazmine. Thank you for your message. Regarding your concern, please contact Postal Service Consumer Affairs Office at https://postalpro.usps.com/ppro-tools/consumer-affairs

    Mar 17, 2021
  • anon

    I would like to buy some of those unclaimed packages that are for sale.

    Mar 12, 2021
  • anon

    Where can I purchase the bulk of unclaimed mails here in Westchester County, NY?

    Mar 10, 2021
  • anon

    Idk ask

    Mar 14, 2021
  • anon

    Do you Auction off lost packages back to the public do you return to the people retake if the box was damage it’s not fare you keep our stuff

    Mar 08, 2021
  • anon

    Where can I legally buy unclaimed mail within 4 hours of Omaha NE

    Mar 08, 2021
  • anon

    Where Can I buy unclaimed items in MN?

    Mar 08, 2021
  • anon

    NYC POST OFFICE PROCESSED MY ENVELOP PRIORITY MAIL TO NATL PASSPORT CTR ON 02 03 21, STILL SHOWS IN TRANSIT, WHEN CAN I REPORT TO N P P C, LOST/STOLEN PASSPORT?

    Mar 08, 2021
  • anon

    Never got my daughters birth certificate and they said you sent it meanwhile I never got it

    Mar 06, 2021
  • anon

    Hello, As i have seen on TikTok.com people have bought Unclaimed mail and it is fully legal. Do you guys sell Unclaimed mail? -Thanks-FargoND

    Mar 05, 2021
  • anon

    its auctioned off on GOVDEALS

    Mar 12, 2021
  • anon

    Where can I buy unclaimed mail in lake Charles Louisiana

    Mar 03, 2021
  • anon

    The usps had lost a priority 3 day envelope that we mailed on 2/17/2021. Can’t get anywhere with the claims department nor can we get anyone on tge phone. Thank you!

    Mar 01, 2021
  • anon

    Where can I purchase and lost/unclaimed packages near the Louisville Kentucky/southern Indiana area?

    Mar 01, 2021
  • anon

    I would like to buy missing packages.

    Feb 27, 2021
  • anon

    Where can I buy unclaimed packages

    Feb 27, 2021
  • anon

    where atlanta location?

    Feb 26, 2021
  • anon

    I have not been getting any of my mail for a few weeks now today I received something in the mail but some of my mail is missing alot I need help to find out what is going on

    Feb 23, 2021
  • anon

    Where can I buy lost mail in England, Birmingham?

    Feb 22, 2021
  • anon

    I would like to get some missing mail for my YouTube Chanel

    Feb 19, 2021
  • anon

    i HAVE NOT BEEN GETTING MY MAIL AND i HAVE MOVED A BIT IN THE LAST FEW MONTHS. i WOULD LIKE TO KNOW IF I HAVE ANY MAIL THERE THAT HAS BEEN LABEL "UNCLAIMED OR UNDELIVERABLE"? tHANK YOU

    Feb 19, 2021
  • anon

    I have been seeing a lot of people buying undeliverable packages, some by the pallets. It is oddly satisfying to watch, how would one go about buying these in the louisville ky area???

    Feb 19, 2021
  • anon

    How do I look for the boxes of unclaimed mail to purchase in my area?

    Feb 18, 2021
  • anon

    How can I buy unopened mail in Arizona?

    Feb 18, 2021
  • anon

    Can I buy unclaimed mail legally from the post office in California? Or is there a facility I can get them from?

    Feb 18, 2021
  • anon

    Where can I go to buy unclaimed mail ? In ohio

    Feb 17, 2021
  • anon

    Hi I’m wondering if I’m able to purchase unclaimed mail ? Thank you!!

    Feb 17, 2021
  • anon

    I have a few Amazon packages that show they are in the Lexington Ky mailing facility, but may be lost. Just looking for some help on that.

    Feb 17, 2021
  • anon

    I mailed a card with a dog tag for Edward J Kukuruda from the Shop n Save in Kittanning PA on Feb 3. The card arrived at it's destination but not he dog tag. How do I begin to look for it?

    Feb 11, 2021
  • anon

    Can I go to my local post office and by lost packages

    Feb 11, 2021
  • anon

    How do I buy packages legally that was lost in the mail system?

    Feb 10, 2021
  • anon

    Hello Cassie. Thank you for your message. Regarding your concern, please contact Postal Service Consumer Affairs Office at https://postalpro.usps.com/ppro-tools/consumer-affairs

    Apr 08, 2021
  • anon

    Do you sell or give away old mail that can't be delivered? Mail from dead letter department?

    Feb 09, 2021
  • anon

    Hi how do I buy unopened unwanted mail packages? Tha ks so much

    Feb 08, 2021
  • anon

    Where can I purchase lost mail legally?

    Feb 05, 2021
  • anon

    I have not received mail in almost 4 weeks and a package has not been delivered. I turned in my change of address the end of December. The post office here in Waco 76712 has no mail for me. Please help!!!

    Feb 04, 2021

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