Organize our work blog art

You may have noticed that most of our blogs are based on our recent audit reports, which lets us highlight some of our work and solicit feedback from readers. Stakeholder input often provides ideas for future reports. 

In fact, our ideas for audit work must be balanced between stakeholder requests, projects mandated by law, and discretionary work. Projects mandated by law include last week’s blog on the U.S. Postal Service’s inventory of unused space. 

Congressional requests are another source of work. A member of Congress asks us to conduct an audit on an operation, procedure, or facility. Finally, we initiate audits that align with our risk assessment process and overall USPS management challenges. 

Our white papers explore strategic ideas for ways to enhance the viability and efficiency of the Postal Service.

Our investigative work follows the crimes, of course, but we still try to organize our work around a handful of major areas: mail theft, financial fraud, contract fraud, health care fraud, and narcotics. 

Data analytics play an important role in helping us investigate postal fraud and theft, but sometimes it all starts with a tip. We take tips about fraud, waste, and misconduct by USPS employees and contractors via our hotline, which is as simple as completing an online form. In fact, that’s the most direct way to contact us if you see a postal crime being committed, or a potential misuse of postal equipment, or a violation of rules by a postal employee or contractor. Just go to and click on the red "Report Fraud, Waste, and Abuse" hotline box on the homepage.

Comments (2)

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  • anon

    To Whom It May Concern: My neighbors and I are routinely missing mail. I have my mail delivered to other locations. My wife has found mail scattered on the road way. The IRS sent letters to my home in which I have never received costing my money and aggravation. This has been going on for over two years and I cannot take it anymore. I have never experienced thing like this before I moved to my new home in 2016.

    Mar 18, 2019
  • anon

    As an employee I consider myself a stakeholder. “Out of the loop.” No doubt everyone, no matter their place in the organization, feels out of the loop to some extent. At some point this becomes a real problem. So I ask you to determine the extent of this problem and where action must be taken

    Feb 23, 2019

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