The Postal Service processes payroll for more than 500,000 employees. To handle this monumental task, time and attendance information is gathered through the Time and Attendance Collection System (TACS). TACS then transmits the payroll data to the mainframe run by the Information Technology and Accounting Service Center (ASC) in Eagan, MN, for payment processing.

Recent news stories have identified a few instances where Postal Service employees have had time deleted from electronic time card records. There have also been other time and attendance instances where managers inaccurately calculated employee work hours for out–of-schedule work.

If you are a Postal Service employee and are experiencing similar problems or any other time and attendance issues at your work place, we would like to hear from you. Please take our brief survey or provide comments below.

This topic is hosted by the OIG's Human Resources and Security audit team.

Comments (156)

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  • anon

    management has underpaid me on numerous occasions and yr after yr when I inform management of any discrepancies either he becomes angry , tell me he hasn't had time to input it; give him time (this is after 14 days or more) or never pays you afterwards. one occasion he imputed 1:30 wk after wk to prevent or cut my overtime. Once I informed management he told me he might not be able to fix it once he did he told me he doesn't want to hear about it any more I am not to bring it up again. Also co-workers have had similar experiences or worse some had to transfer or lost there job due to his behavior...This happened at the Atoka, Tn Post office. Postmaster or Manager mentioned is John Whitaker

    Dec 10, 2017
  • anon

    It's been 4 payrolls since I haven't received a check. Please help me !!!!

    Dec 08, 2017
  • anon

    I work in Firt Mill Post office in South Carolina as RCA. In almost every pay check they not paying me right amount. Post office owes me more than $2 000. I told to supervisor many times but no result. Please help

    Dec 03, 2017
  • anon

    Thanks for your message. The best thing to do would be to file an online complaint with our Hotline. This will allow us to look into the matter for you.

    Dec 04, 2017
  • anon

    Management is horrible at ss station in eugene, OR. I'm a rural carrier and im not getting holiday pay or x days when my j day lands on a monday holiday. Im not getting paid spm scans and all supplemental forms i fill out are being thrown away. Id like to talk with someone about this. Thank you. Chris

    Dec 02, 2017
  • anon

    Thanks for your message. The best thing to do would be to file an online complaint with our Hotline. This will allow us to look into the matter for you.

    Dec 04, 2017
  • anon

    I did not receive a direct deposit for the pay period of 11/11-11/24. I have never had a problem with payroll until I resigned. It may just be a coincidence but I feel like this may have something to do with the supervisors being upset with my departure.

    Dec 01, 2017
  • anon

    Lost around 2 weeks pay and really need the money don’t know who to contact

    Dec 01, 2017
  • anon

    Thanks for your message. The best thing to do would be to file an online complaint with our Hotline. This will allow us to look into the matter for you.

    Dec 04, 2017
  • anon

    I have worked for the Post office for atleast a month now and my very first check was short 32 hrs. I have not received my pay for that check yet and it has been 2 pay periods ago.

    Nov 21, 2017
  • anon

    I recently was forced off my route due to a grievance and was moved to another route 3 weeks ago. My paycheck was 00.00 for TWO WORK WEEKS, THAT I PHYSICALLY WORKED!

    Nov 16, 2017
  • anon

    I was never paid for two days of work back in April, 2017. Both human resources and the union ignore me. CCA from Miami FL.

    Nov 14, 2017
  • anon

    I have been through the same. Have not received 2 days pay since Sept. 2017. Been through many channels and layers of the post office to give me my earned pay, but to no avail. I am wondering at this point if I will EVER get paid my wages. Don't expect anything soon if at all in my opinion. Bad job to have if you want to get paid.

    Nov 16, 2017
  • anon

    I was injured on job Wednesday nov.8,2017 filled out ca-1 supervisor tried to make me fill out sick leave when I crossed out and initialed cop.she still used my sick leave.and ended my time before I got back from er which I've never heard of.also used my sick leave 3.34 min. When I went to doctor last pay period under owcp and they were going to pay me for time she think she can just put you in for what she wants .Shasta Phillips cndc

    Nov 14, 2017
  • anon

    Thanks for your message. The best thing to do would be to file an online complaint with our Hotline. This will allow us to look into the matter for you.

    Nov 14, 2017
  • anon

    I am a new employee and my first check is being mailed to me but I was wondering how long that may take before it is delievered?

    Nov 08, 2017
  • anon

    I was off from January to April 2017 after surgery for a broken ankle. I was not paid for 2 of those weeks even though I put in for sick leave and have plenty of sick leave. I have been trying to get this straightened out since May, to no avail. Also, was recently WOP ed for 8 hours after calling in sick and receiving a confirmation number on the sick line. PLEASE HELP ME!!!!

    Nov 02, 2017
  • anon

    Hello Deborah, Thank you for your comment. We have forwarded your comment to our Hotline. The best thing to do would be to submit a Hotline claim (using the red button at the top of the page) so we can look into this matter.

    Nov 03, 2017
  • anon

    Been having issues with my paycheck and currently I have been working for free since oct 18,2017 until present. I am a casual worker in the tulsa plant and on 09/23/2017 until 09/30/2017 was on mandatory vacation. I Returned to work and received a full paycheck on 10/17/17. I received a letter in the mail stating i was terminated on 10/17/17 unbeknownst to me because i have been working all this time pkus overtime. I received another letter stating termination had been recalled on 10/24/17 again unbeknownst to me and still working. My check was not deposited into my direct deposit, i called payroll to what was going on and she stated they show termination of 10/17/17 and no form 1050 was filed and to talk to HR dept and manager. Called Hr department and they provided ticket number and waiting to here back. mi went to work today and spoke with manager and union rep even though i am not a part ofnunion and manager trying to tell me its like that because of the vaction i took and its Hr fault. In the meantime i am receiving 1 week worth of pay on papercheck and still working currently for free as of today November 2,2017. I need my money Asap and need answers.

    Nov 02, 2017
  • anon

    Hello Devante, Thank you for your comment. We have forwarded your comment to our Hotline. The best thing to do would be to file a Hotline claim using the red button at the top of the page so we can look into this matter.

    Nov 03, 2017
  • anon

    I'm a new PSE and have been working for 5 weeks and did not get paid for 10 hours on my first check. I brought this to the attention of the payroll lady and she verified it and said it would appear on my next check. I checked my payroll for this coming check, turns out the 10 hours was never added and also is missing another 8 hours. I brought it to the attention of the payroll, letting her know that it's now 18 hours of pay I'm missing. She said it would be in the next check. I told her according to FLSA: "When You Must Be Paid Under the FLSA Courts have interpreted the FLSA to require “prompt” payment of wages. The FLSA does not, however, require employers to pay wages on certain days of the month or at a particular frequency. Rather, the FLSA requires only that employers pay employees their wages, including any earned overtime, on the regular payday for the pay period in which they worked those hours." She said that accounting doesn't issue more than one check and would consider it an advance. Well, it ain't an advance, it's wages owed. They have until Friday, otherwise I'm going to the local employment agency to file an FSLA complaint. Payday is Friday. They have 5 days.

    Oct 30, 2017
  • anon

    I'm a CCA,,,That case the route 45 minutes does the full route 7 hours plus an hour thirty handoff and collection 45 minute,,pickups 30 minute,,,,,How should my time be calculated?

    Oct 26, 2017
  • anon

    I'm a CCA,,,That case the route 45 minutes does the full route 7 hours plus an hour thirty handoff and collection 45 minute,,pickups 30 minute,,,,,How should my time be calculated?

    Oct 24, 2017
  • anon

    as a pse i was wondering if i used my time card to clock in at another office and does that other office pay me or does my office have to pay me?

    Oct 20, 2017
  • anon

    Turned in my mileage for training and academy 8/25 and have been asking my PM about it ever since. Still haven't seen it. Last week was my week 10, my last week for straight pay not route pay, and was paid route pay and lost out on 1.5 hours. Little compared to some of the comments I've seen, but annoying. I could really use to be paid back for the gas and car wear and tear from orientation/training.

    Oct 17, 2017
  • anon

    Thanks for your message. The best thing to do would be to file an online complaint with our Hotline. This will allow us to look into the matter for you.

    Oct 17, 2017
  • anon

    Reading the comments below it seems that USPS stiffs their employees on a regular basis. I have yet to be paid for my "On The Job Training" with my OJI and my first days at my new station. HR won't do anything, my former supervisor won't do anything, I keep getting told to call this office and that office and this person and that person...I'm sick of it. I worked hours and have proof and I should be paid accordingly. Our federal government stealing from their citizens is never a surprise but from their own employees? Come on OIG. Do something to help the little guy. This is America. Are we not a nation of laws? If I work I should be paid shouldn't I? What's it going to take? Employees organizing and going to the media? What is it going to take???? Good God Almighty do something to help.

    Oct 04, 2017
  • anon

    My office in Conroe, Texas is incapable of correctly entering sick time and/or annual leave. I have filed grievances on getting payroll adjustments made going all the way back to June that have still not been done. When I speak to my supervisors about the problem they lie to my face about taking care of making adjustments. To date I have 13 days of earned leave and sick time that have not been paid, going back four months. I finally resigned three weeks ago, and they didn't even submit my resignation form. As a result, my upcoming check is for $0, because no leave or sick time was paid here either.

    Sep 19, 2017
  • anon

    Hello Jennifer, Thank you for your comment. Please file a complaint with our Hotline (red button at the top of the page) so we can look into this matter for you.

    Sep 19, 2017
  • anon

    I don't know if you all could help or just give me some clarity, but it's been almost a year and my s/l hours that was taken from my s/l to pay me out for training hours has not been giving back to me and I am still owed 8 hours of training pay. I have all my training records and paystub to prove it, but my mgr states that I wasn't her employee at the time so she can't do my adjustment, but at same time she didn't want to pay me for the correct traveling mileage which she said I was here employee. I really would like this stuff cleared up. If you all can just point me to the right person if you all can't help. I would appreciate that. Thanks

    Sep 17, 2017
  • anon

    Is there anyone in management with any integrity if there is I would like to meet him.I am a rural carrier last Christmas they changed our start time to 8am to keep overtime down.we still start at 6 but sign in at 8.I have told supervisor this is illegal but just ignored. Also reg carriers del Amazon fresh we are not suppose to touch. Many other rules are ignored by management. Management is so currupt.what is your view on this.

    Sep 12, 2017
  • anon

    Where can I report that my manager is tampering with my leave and FMLA ? He has gone in and changed the type of leave I requested on the hotline and changed my FMLA to not FMLA .

    Aug 22, 2017
  • anon

    Hi Rita, Thank you for reaching out to the USPS OIG. The best thing to do here is to file an official complaint with the OIG Hotline, which you can do by clicking the big red button at the top tight hand corner of this page, which reads "Report Fraud, Waste, and Abuse." This will allow us to investigate this situation further,

    Aug 23, 2017
  • anon

    I recently left the post office and I just received two letters saying that I owe them over $500 because I have "overdrawn" in leave. But when I look at my pay stubs I'm positive in hours. Do other people get this?

    Aug 09, 2017
  • anon

    I was put on I guess what would be called a "leave of absence" due to false alligations from a well known exaggerating supervisor. I have been out of work since the middle of June but yet I am still employed! I have 4 kids and have been unable to apply for government assistance because I am still "employed". We are barely loving off of my husbands paycheck and have burned through what little savings we had. My union President has been trying to help as much as he can but since I have not yet made my 90 days probation, he cannot do a whole lot for me. My post master has been dragging her feet to let me know if I will be able to return to work or if I will be terminated. I am in desperate need for some help!

    Jul 27, 2017
  • anon

    I was injured on the job in 2001 totally disability, accepted for OPM Disability in Retirement in 2015. The Supervisor reported incorrect time data causing me to lose several years of back pay. What can be done to fix this please

    Jul 17, 2017
  • anon

    I was injured on the job in 2001 totally disability, accepted for OPM Disability in Retirement in 2015. The Supervisor reported incorrect time data causing me to lose several years of back pay. What can be done to fix this please

    Jul 17, 2017
  • anon

    I want access my hours worked by day of the week, because I believe there was a mistake made, how do I go about getting this indormation?

    Jul 10, 2017
  • anon

    my problem about my payroll correction. i started to work for USPS as RCA since November 5th 2016 , the first mistake was on RCA academy hours(24 hours ) then three or four paycheck mistakes i'm strangling for 5 months now trying to correct them . i submited my papers three times for different supervisees and twice for the manager station she always replay to me not now i'm busy i'm on radio ......etc i feel like i ask her for donation not for money i worked hard to earn it . pulse one time for HR person who did the training orientation. i'm really sooo disappointment and frustrated. please advise what the next step .. Best regards ,,

    Jul 07, 2017
  • anon

    Thanks for your message. We have forwarded your complaint to our Hotline. The best thing to do would be for you to file an online complaint with our Hotline with more details. You can access the online complaint form by visiting our Website, clicking the "Contact Us" tab on the top and selecting "Hotline." This will allow us to look into the matter for you.

    Jul 07, 2017
  • anon

    A co-worker (not the shop steward) has access to my clock rings, i guess to file a grievance. But she also made copies to keep. I don't think this is right for someone to keep another employees clock rings at their personal disposal. I believe this violates my privacy.

    Jun 29, 2017
  • anon

    Hi Michael, and thanks for the comment. We may be able to help. The best thing to do in this situation is to file a report with the OIG Hotline by clicking the red button at the top of this page which reads: "report fraud, waste, and abuse." This will allow us to best look into this issue for you. Very Respectfully, the USPS Office of Inspector General

    Jun 29, 2017
  • anon

    The Metroplex Poastal Facility is guilty of such behavior. They red mark you and could care less about their employees.

    Jun 25, 2017
  • anon

    I'm trying to find out when my 90 days is up , so I can transfer. How do I find this out by my paycheck stubs? My supervisor said he doesn't know either. I kind of think he is saying that because he doesn't want me to know. PLEASE HELP!!!! IM REALLY WANTING TO TRANSFER

    Jun 21, 2017
  • anon

    I'm a full time clerk at Pottsburgh Post Office I was ask by a supervisor if I could change my layoff day and work on a Sunday I said ok, but when it came to pay day I never got Sunday premium, and I work 5 day they gave me 32 hours work an 8 hours sick when I work that day.

    Jun 12, 2017
  • anon

    Been working 60 hours but pay check says I only worked 40 hours, someone is changing my hours. I am a Single mom and someine needs to get to the bottom of this.

    Jun 11, 2017
  • anon

    I am a cca my time is always inaccurate I spoke to union representative and it's always something I have been writing down my times and it don't add up non schedule cross foot what is that exactly

    Jun 08, 2017
  • anon

    Non Schedule Cross Foot is a way they tuck work hours they know would amount to Overtime or Penalty Overtime. I seen this on my paystub many times and never had a foot route, always 2Ton box tuck assignments. Night Work Premium hours is another way Stations stay below their budget.

    Jun 22, 2017
  • anon

    I started as a ARC in feb of this year and just took a job as a MHA. I would say that my supervisor does her job well ,she makes sure we are paid for the hours we work and is fair in handing out jobs. The crazy thing is when i worked as a ARC [ 1 day per week ] they couldn't get my pay correct??? Now working 6 days a week no issues so far............KNOCK ON WOOD!!!!! Go figure...........

    Jun 06, 2017
  • anon

    I have been working for the post office for 10 months. I was transferred by my supervisor to a different office and told they needed me. Now I hardly ever work. I request bid forms and am told their aren't any forms.

    May 24, 2017

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