The Postal Service processes payroll for more than 500,000 employees. To handle this monumental task, time and attendance information is gathered through the Time and Attendance Collection System (TACS). TACS then transmits the payroll data to the mainframe run by the Information Technology and Accounting Service Center (ASC) in Eagan, MN, for payment processing.

Recent news stories have identified a few instances where Postal Service employees have had time deleted from electronic time card records. There have also been other time and attendance instances where managers inaccurately calculated employee work hours for out–of-schedule work.

If you are a Postal Service employee and are experiencing similar problems or any other time and attendance issues at your work place, we would like to hear from you. Please take our brief survey or provide comments below.

This topic is hosted by the OIG's Human Resources and Security audit team.

Comments (133)

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  • anon

    as a pse i was wondering if i used my time card to clock in at another office and does that other office pay me or does my office have to pay me?

    Oct 20, 2017
  • anon

    Turned in my mileage for training and academy 8/25 and have been asking my PM about it ever since. Still haven't seen it. Last week was my week 10, my last week for straight pay not route pay, and was paid route pay and lost out on 1.5 hours. Little compared to some of the comments I've seen, but annoying. I could really use to be paid back for the gas and car wear and tear from orientation/training.

    Oct 17, 2017
  • anon

    Thanks for your message. The best thing to do would be to file an online complaint with our Hotline. This will allow us to look into the matter for you.

    Oct 17, 2017
  • anon

    Reading the comments below it seems that USPS stiffs their employees on a regular basis. I have yet to be paid for my "On The Job Training" with my OJI and my first days at my new station. HR won't do anything, my former supervisor won't do anything, I keep getting told to call this office and that office and this person and that person...I'm sick of it. I worked hours and have proof and I should be paid accordingly. Our federal government stealing from their citizens is never a surprise but from their own employees? Come on OIG. Do something to help the little guy. This is America. Are we not a nation of laws? If I work I should be paid shouldn't I? What's it going to take? Employees organizing and going to the media? What is it going to take???? Good God Almighty do something to help.

    Oct 04, 2017
  • anon

    My office in Conroe, Texas is incapable of correctly entering sick time and/or annual leave. I have filed grievances on getting payroll adjustments made going all the way back to June that have still not been done. When I speak to my supervisors about the problem they lie to my face about taking care of making adjustments. To date I have 13 days of earned leave and sick time that have not been paid, going back four months. I finally resigned three weeks ago, and they didn't even submit my resignation form. As a result, my upcoming check is for $0, because no leave or sick time was paid here either.

    Sep 19, 2017
  • anon

    Hello Jennifer, Thank you for your comment. Please file a complaint with our Hotline (red button at the top of the page) so we can look into this matter for you.

    Sep 19, 2017
  • anon

    I don't know if you all could help or just give me some clarity, but it's been almost a year and my s/l hours that was taken from my s/l to pay me out for training hours has not been giving back to me and I am still owed 8 hours of training pay. I have all my training records and paystub to prove it, but my mgr states that I wasn't her employee at the time so she can't do my adjustment, but at same time she didn't want to pay me for the correct traveling mileage which she said I was here employee. I really would like this stuff cleared up. If you all can just point me to the right person if you all can't help. I would appreciate that. Thanks

    Sep 17, 2017
  • anon

    Is there anyone in management with any integrity if there is I would like to meet him.I am a rural carrier last Christmas they changed our start time to 8am to keep overtime down.we still start at 6 but sign in at 8.I have told supervisor this is illegal but just ignored. Also reg carriers del Amazon fresh we are not suppose to touch. Many other rules are ignored by management. Management is so currupt.what is your view on this.

    Sep 12, 2017
  • anon

    Where can I report that my manager is tampering with my leave and FMLA ? He has gone in and changed the type of leave I requested on the hotline and changed my FMLA to not FMLA .

    Aug 22, 2017
  • anon

    Hi Rita, Thank you for reaching out to the USPS OIG. The best thing to do here is to file an official complaint with the OIG Hotline, which you can do by clicking the big red button at the top tight hand corner of this page, which reads "Report Fraud, Waste, and Abuse." This will allow us to investigate this situation further,

    Aug 23, 2017
  • anon

    I recently left the post office and I just received two letters saying that I owe them over $500 because I have "overdrawn" in leave. But when I look at my pay stubs I'm positive in hours. Do other people get this?

    Aug 09, 2017
  • anon

    I was put on I guess what would be called a "leave of absence" due to false alligations from a well known exaggerating supervisor. I have been out of work since the middle of June but yet I am still employed! I have 4 kids and have been unable to apply for government assistance because I am still "employed". We are barely loving off of my husbands paycheck and have burned through what little savings we had. My union President has been trying to help as much as he can but since I have not yet made my 90 days probation, he cannot do a whole lot for me. My post master has been dragging her feet to let me know if I will be able to return to work or if I will be terminated. I am in desperate need for some help!

    Jul 27, 2017
  • anon

    I was injured on the job in 2001 totally disability, accepted for OPM Disability in Retirement in 2015. The Supervisor reported incorrect time data causing me to lose several years of back pay. What can be done to fix this please

    Jul 17, 2017
  • anon

    I was injured on the job in 2001 totally disability, accepted for OPM Disability in Retirement in 2015. The Supervisor reported incorrect time data causing me to lose several years of back pay. What can be done to fix this please

    Jul 17, 2017
  • anon

    I want access my hours worked by day of the week, because I believe there was a mistake made, how do I go about getting this indormation?

    Jul 10, 2017
  • anon

    my problem about my payroll correction. i started to work for USPS as RCA since November 5th 2016 , the first mistake was on RCA academy hours(24 hours ) then three or four paycheck mistakes i'm strangling for 5 months now trying to correct them . i submited my papers three times for different supervisees and twice for the manager station she always replay to me not now i'm busy i'm on radio ......etc i feel like i ask her for donation not for money i worked hard to earn it . pulse one time for HR person who did the training orientation. i'm really sooo disappointment and frustrated. please advise what the next step .. Best regards ,,

    Jul 07, 2017
  • anon

    Thanks for your message. We have forwarded your complaint to our Hotline. The best thing to do would be for you to file an online complaint with our Hotline with more details. You can access the online complaint form by visiting our Website, clicking the "Contact Us" tab on the top and selecting "Hotline." This will allow us to look into the matter for you.

    Jul 07, 2017
  • anon

    A co-worker (not the shop steward) has access to my clock rings, i guess to file a grievance. But she also made copies to keep. I don't think this is right for someone to keep another employees clock rings at their personal disposal. I believe this violates my privacy.

    Jun 29, 2017
  • anon

    Hi Michael, and thanks for the comment. We may be able to help. The best thing to do in this situation is to file a report with the OIG Hotline by clicking the red button at the top of this page which reads: "report fraud, waste, and abuse." This will allow us to best look into this issue for you. Very Respectfully, the USPS Office of Inspector General

    Jun 29, 2017
  • anon

    The Metroplex Poastal Facility is guilty of such behavior. They red mark you and could care less about their employees.

    Jun 25, 2017
  • anon

    I'm trying to find out when my 90 days is up , so I can transfer. How do I find this out by my paycheck stubs? My supervisor said he doesn't know either. I kind of think he is saying that because he doesn't want me to know. PLEASE HELP!!!! IM REALLY WANTING TO TRANSFER

    Jun 21, 2017
  • anon

    I'm a full time clerk at Pottsburgh Post Office I was ask by a supervisor if I could change my layoff day and work on a Sunday I said ok, but when it came to pay day I never got Sunday premium, and I work 5 day they gave me 32 hours work an 8 hours sick when I work that day.

    Jun 12, 2017
  • anon

    Been working 60 hours but pay check says I only worked 40 hours, someone is changing my hours. I am a Single mom and someine needs to get to the bottom of this.

    Jun 11, 2017
  • anon

    I am a cca my time is always inaccurate I spoke to union representative and it's always something I have been writing down my times and it don't add up non schedule cross foot what is that exactly

    Jun 08, 2017
  • anon

    Non Schedule Cross Foot is a way they tuck work hours they know would amount to Overtime or Penalty Overtime. I seen this on my paystub many times and never had a foot route, always 2Ton box tuck assignments. Night Work Premium hours is another way Stations stay below their budget.

    Jun 22, 2017
  • anon

    I started as a ARC in feb of this year and just took a job as a MHA. I would say that my supervisor does her job well ,she makes sure we are paid for the hours we work and is fair in handing out jobs. The crazy thing is when i worked as a ARC [ 1 day per week ] they couldn't get my pay correct??? Now working 6 days a week no issues so far............KNOCK ON WOOD!!!!! Go figure...........

    Jun 06, 2017
  • anon

    I have been working for the post office for 10 months. I was transferred by my supervisor to a different office and told they needed me. Now I hardly ever work. I request bid forms and am told their aren't any forms.

    May 24, 2017
  • anon

    As it's no surprise. There has to be more to why management is shorting our hours. It's happens to me just about every pay check and every location. And it's not just me.

    May 18, 2017
  • anon

    I too have been having issues with my time being put in wrong or not at all. My check for 5/5 was short by 23 hours pay and I'm having a hell of a time getting back. I was given a pay advance for $157. And told I would have to pay back when I received the adjustments. Following day my manager asked me to sign a form for the money order. Here one week later I ask when I will get the ajustments and she says that's over and was taken care of when I signed the form.Thats crazy. There's more sneakyness too it but I'm not allowed that much comment to tell the rest

    May 13, 2017
  • anon

    I started working for USPS in March and I still have not been paid for my mileage to and from Academy training. There's also missing training hours and after bringing it to the attention of the Post Master I was told that if I don't resign that I would be terminated. Furthermore my AL for pay period 7 stated that I have 7hrs while pay period 8 states 9hrs and pay period 9 states 7hrs.

    May 12, 2017
  • anon

    Hello, I accepted a job as a rural carrier around 4/1/17. I was in class for two days before I realized that this was not for me. I have yet to receive a check for those two days and keep getting stuff from the post office. Could you provide me with any information. Thanks, Debbie DeBusk

    May 09, 2017
  • anon

    Hello on my check it say non schedule (cross foot) work hours but im never getting paid for them. What does that mean?

    May 09, 2017
  • anon

    I use my time card but management keeps changing my time. I continually get LWOP's because management refuses to change my days off in TACS. Now my AL leave is being taken I should have 80 hrs of AL but I have 68.84??? Why??? Why use your time card if management can put in the times they want? I want my AL hours back, stop giving me LWOP's because they can't figure the correct time not using my time card.

    May 02, 2017
  • anon

    Contact your union steward

    May 17, 2017
  • anon

    Happens in L aPorte too they need to audit everyone's time

    May 05, 2017
  • anon

    I am not getting the correct number of hours worked! Last paycheck was for $61. 00 and this paycheck is for $58.00. I have my bills to pay and this is not acceptable

    Apr 30, 2017
  • anon

    Happens every day at Los Gatos Main! They being pale in early, or keep them late and the people fill out 1260 because they are afraid to challenge management. The 1260's will not match the tacs report... Fraudulence!!!

    Apr 28, 2017
  • anon

    Denied approved FMLA leave and changed to LWOP in the TACS System by supervisor and Postmaster

    Apr 28, 2017
  • anon

    I recently started at the USPS as a CCA. I went to the W2USPS class MAR 20-22, and did my driving day MAR 24. I drove immediately up to my office after drive test was done to turn in my green time card and mileage form I had created on excel. The next week was the CCA academy. My buddy who lives just down road from the office took my time card and mileage report in for me. My first check did not show any hours for week 1, but did show week 2, and I have not gotten reimbursed for any mileage. Feel like supervisors get annoyed when I ask about these things and how to fix them, still have not gotten a real good answer. Definitely does not instill a warm and fuzzy feeling about this new job.

    Apr 22, 2017
  • anon

    On Monday, 27th of March, 2017, I witnessed a Supervisor take a career carriers orange time card and clock them out without the employees consent. Does OIG handle this complaint. I plan of filing one immediately.

    Mar 29, 2017
  • anon

    My last day in pay status was October 2016, then I went out on LWOP. Today 3/24/2017 I received a paycheck from the post office stating that I had requested 40hrs AL. I am concerned because I never made that request and even more concerned because I have a retirement disability application pending and once approved they back pay you from the last day in pay status, instead of reflecting Oct 2016, now it's going to reflect Mar 2017. By the post office fraudulently processing me for AL, I have lost out on thousands of dollars. I feel that this was done intentionally and I want to know how could this be possible if I never requested in writing or orally for the AL. Today is Friday, after hours and I won't be able to speak to someone until Monday. This kind of harassment is prompting me to head towards resignation. They took my health insurance because they say I was in a LWOP status when I enrolled, are they having their cake and eating it too. Either I'm in LWOP status or not. I don't know what recourses I have but I am going to find out.

    Mar 25, 2017
  • anon

    I want to see how many days i have worked at the Post Office. I'm a CCA waiting to pass probation. How to i check that?

    Mar 21, 2017
  • anon

    I was employed by the USPS until December 2, 2016. (I was fired.) My pay was never accurate and I was often paid in money order cash advances. Now 3 months later I get in the mail a "Letter of Demand for Indebtedness for Employee", asking for money BACK, when in fact the USPS still owes my hundreds of dollars. Please advise.

    Mar 18, 2017
  • anon

    Well, we need to get more Lead Clerks access to TACS so we won't have Management screwing up our paychecks anymore. The 2010 APWU Contract gave Lead Clerks access to TACS and required Management to use the Lead Clerks to take care of it (i.e. return of the Timekeeper job, but attached to the Lead Clerk position). In my office they've been using me (LSSA) as a level 7 window clerk but now I'm grieving it and going to make them give me the work they agreed to at National. Get it out of Management's hands and we'll stop the majority of the pay issues and no more wage theft!

    Mar 14, 2017
  • anon

    Our MI post office is currently experiencing a situation where all the carriers are only going to receive 65% of their paycheck this period, due to the new supervisor "forgetting" to hit the enter button when submitting the payroll information. Very frustrating and discouraging. No sincere apology, just complaints from management that our office has many problems. We don't do things right, apparently. Well, look who's talking.

    Feb 22, 2017
  • anon

    The Richmond Texas Post Office is horrible at keeping the correct time, pay, and mileage for their employees. If a certain supervisor doesn't like she purpose screws with your time. They wait until the last minute to put time in that's on the 4240's as well as the green cards instead of doing it daily. It's super frustrating inquiring about your time everyday and get an attitude from so called supervisors. Every payday there is someone complaining about their pay being incorrect I wish someone could go in and audit them they think they are untouchable.

    Feb 21, 2017
  • anon

    I am a CCA. I was supposed to receive my first pay check on 2/10/2017. I never received one, and no one in management can figure out why. My pay record shows up on Liteblue for this pay period.

    Feb 14, 2017
  • anon

    I had orientation Dec 19 & 20, defensive driving Dec 21 and academy Jan 9-13 2017. In total to this day I've not been paid for 49 hours. I called the postmaster the first time I should've gotten a check and was told I wasn't in the system yet even though liteblue has me in there with $0 for that pay period. I've emailed him the last 2 pay periods and he asks a supervisor to "please take care of this". Just checked this week's check and those hours still aren't included so guess I'll call the union next. Definitely not how I wanted my new job to start out. I guess supervisors aren't held to the same standards as carriers are as far as do your job and do it right the first time.

    Feb 09, 2017
  • anon

    I had shadow day on the 11th of February 2017 for 8 hours, then on the 13th and 14th of February I had orientation at 8 hours each day. On February 15th I had defensive driver course at another 8 hours equalling 32 for the week ending the 17th of February. This is a CCA position. On Sunday the 19th of February I did the driver training course for 6 hours and just finished carrier academy for 4 days at 8 hours each day. The pay date is the 24th of February but that check does not include that week it would only have been for the week ending the 17th in which I had 32 hours . I checked my lite blue pay stub and it was for the weekending the 17th but for only 8 hours. I told the manager at the carrier academy and he said he would resubmit my driver training hours and the carrier academy hours. I talked to the orientation trainer and she said she had already submitted hours. All hours are apparently turned into the postmaster of where you are going to be working. I might think this is just the post office being inefficient but here is the thing on this past Wednesday the second day at the academy the instructor came around to each student (10 people in the class) as asked if on shadow day we received our satchel and dog pepper spray and also if we helped deliver mail with the carrier in shadow day. I was one if the first people he asked and I said yes to both questions . After the class I had asked the instructors if It was wrong for me to have helped the regular on shadow day and they said that it was not my fault but that I should not have and that the postmaster of that office is responsible. Today Saturday the 24th I was to report for my OJT with a regular carrier. When I got there I was met by someone who knew my name and said that My OJT day would be on Tuesday because the trainer was not there that day and that someone should have called me. It just so happens the trainer is the same person I had on shadow day. Here is the dilemma and I do not want to jump to conclusions but even though I am not to blame could the postmaster be black balling me because Of what I told the instructors about helping on shadow day and maybe this is the reason for my missing pay ( the only recorded time I see on lite blue is 8 hours when There should be about 68 hours and for them flaking out this morning by postponing my OJT what do you think?

    Feb 25, 2017
  • anon

    This is ridiculous. I feel like a class action lawsuit is going to have to happen to get this together. People should not be begging for their money... ABSOLUTELY NOT

    Feb 08, 2017

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