The Postal Service processes payroll for more than 500,000 employees. To handle this monumental task, time and attendance information is gathered through the Time and Attendance Collection System (TACS). TACS then transmits the payroll data to the mainframe run by the Information Technology and Accounting Service Center (ASC) in Eagan, MN, for payment processing.

Recent news stories have identified a few instances where Postal Service employees have had time deleted from electronic time card records. There have also been other time and attendance instances where managers inaccurately calculated employee work hours for out–of-schedule work.

If you are a Postal Service employee and are experiencing similar problems or any other time and attendance issues at your work place, we would like to hear from you. Please take our brief survey or provide comments below.

This topic is hosted by the OIG's Human Resources and Security audit team.

Comments (63)

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  • anon

    OIG do not do anything. they all are in the same boat,

    Nov 06, 2016
  • anon

    I dont feel it fair for supervisor to change your clock ring if you work you should get paid for what you do.

    Oct 19, 2016
  • anon

    I worked for the post office in July and I am no longer employed buy I am owed 25 and have moy received pay for them yet, what is the process I need to take . I did bring this to the supervisors attention but I still have not received pay for those training hours worked. How do I go by getting that pay before the rnd of the year.

    Oct 12, 2016
  • anon

    I have been shorted 40 plus hours and have gone over the issues with my postmaster and payroll supervisor. we made copies together of time sheets and pay stubs. Still nothing has happenned and my paychecks resume to be shorted.

    Sep 23, 2016
  • anon

    These issues are not new. I supervised for nearly 30 years. Sometime in mid 2010, I received direct orders to alter employees clock rings. Either by deleting times. Or, by placing carriers office times under training times or street times into collection times. I objected to this. I became a target of harassment for about 3 1/2 years until I retired in 2013. The OIG knows this. They claim to be doing an investigation. However, they portray me as a disgruntled employee looking for free money. Totally untrue assessment of who I am. Now, since I'm continuing to work on brining this to light, they are attacking my former colleagues by threatening them with discipline if they admit to having falsified clock rings. The other option is to say that I was lying about my allegations. What a choice.

    Sep 17, 2016
  • anon

    I no longer work for USPS. I was not fully payed for my training hours. I spoke with my Post Master and supervisor many times and have called them over and over again. Each time they assure me that my pay check should be coming soon. It has been two months. I have pictures of the hours I worked and pay stubs that do not match those same hours. Please I just want to get paid for the work I did. Thank you.

    Sep 16, 2016
  • anon

    I was unaware of an Official Removal date of October 31, 2008, from the U.S. Postal Service because I was out on Medical Leave and was barred from my employer because I had exhausted my FMLA hours, Health Benefits Expired and had no means of obtaining letter for reason for prolonged absence. I resigned in April 2009, pending an EEO 2007 case that was never resolved until 2010. My Social Security Benefits were garnished , based on my letter of resignation and not the Official Directive that states the actual removal date of October 31, 2008. So far through litigation I have been denied financial justice through the EEO for Retaliation and ADA. I have to now submit a civil complaint through the United States District Court in Atlanta, GA. I have gotten no Administrative action as far as updating the actual removal date (October 31, 2008), my Social Security Benefits have been garnished for the past 19 months (1 year, 7 months). I am suffering financial hardship and the EEO and the U.S. Postal Service have failed to recognized the facts and neglected to recognize my financial hardship. PLEASE HELP!!

    Sep 13, 2016
  • anon

    I received my paystub and noticed that I was put in for 8 hours LWOP. THIS IS FOR WEEK ONE OF PAY PERIOD 16. I have not called out and was at work. I am missing 8 hours pay and 59 units overtime. I have hit on the clock each and everyday. I am very upset that I am missing this pay. I rely on my income each and every paycheck. This has caused me an unnecessary hardship.

    Aug 11, 2016
  • anon

    did you file a grievance? you should.

    Oct 17, 2016
  • anon

    I had a spiteful supervisor who did not like me cost me 2 hours of overtime on my paycheck. We are supposed to get paid for union time. Well this SOB went into the computer and changed my beginning time. Usps defends their managers even when they do something that's illegal. EVERYONE with this issue should contact the Dept of Labor and file a complaint against USPS. Hopefully one day they will get theirs and face a class action lawsuit.

    Aug 03, 2016
  • anon

    The last 2 months of checks have all been missing pay and it never gets Inputted into the system. I received $75 for a 32 hour work week.

    Jul 12, 2016
  • anon

    My post office has had clerk troubles (retirement, injuries, vacations, etc. meaning we rarely have enough) for about a year now. As a result the carriers end up having a lot of wait time. Therefore many of us are in 2080 trouble. My question/concern is this...the other day I waited three hours for parcels because only two clerks showed up. I put down 180 minutes of lunch time. I went for a walk. I went to lunch. I talked to friends. I did no work for three hours. Those three hours should not count towards my 2080 total. Management disagreed. I was informed that I would be fired if I adjusted my times to reflect time actually worked. Shouldn't they be fired for turning in time that I didn't work? They are stealing from me If I am forced to have unpaid leave because of this! Can't I use a time clock to keep track of time worked?

    Jul 02, 2016
  • anon

    I have a supervisor that has been putting in the wrong work hours and withholding weekend premiums purposely.

    Jul 02, 2016
  • anon

    I formally worked for USPS in Seattle WA at the Seattle carrier annex as a CCA, I started back in 04/ 06/2015 and worked as a CCA for 5 months before transferring to Tacoma as a PSE. I Never got paid for my 5 training days of orientation also I was not paid for the first 5 1/2 weeks I was a CCA when I finally got my first paycheck it was only a weeks pay on it, I worked every Sunday, sometimes 6 days a week at 50+ hours a week during that time I never got paid as CCA .I contacted my union rep while I was there, told my manager and even left messages for my postmaster about my situation and every single one Of them always said not to worry they would take care of it. I still till this day have still not been payed and still am trying to figure out what I need to do to get the money that i worked for . I Provided the hours and days to them several times still never paid. My former union reps ;talk to several) told me they would help me out but never did. I even have left messages to the department where the postal inspectors work and never have received a call back. Not being paid by USPS caused things financially difficult for me and my family, I worked hard for the money I am owed please tell me what else I need to do to get the pay checks that I never got

    May 22, 2016
  • anon

    Contact Department of Labor.

    Jul 06, 2016
  • anon

    Form 3971, Request for or Notification of Absence, is virtually never returned to me or my co-workers at our location. Supervision even threatens to change the reason for your absence if they do not like it. I have found out this was just done to me without any advisory beforehand. Now I have to go fight for a change. Major waste of time. A number of years back a supervisor demanded I sign a 3971 to show I would take LWOP for one click. The document was over 1 year old. Unreal. I did not sign. Never heard of it again.

    May 20, 2016
  • anon

    Form 3971, Request for or Notification of Absence, is virtually never returned to me or my co-workers at our location. Supervision even threatens to change the reason for your absence if they do not like it. I have found out this was just done to me without any advisory beforehand. Now I have to go fight for a change. Major waste of time. A number of years back a supervisor demanded I sign a 3971 to show I would take LWOP for one click. The document was over 1 year old. Unreal. I did not sign. Never heard of it again.

    May 20, 2016
  • anon

    I have been employed with USPS since July 2015. They have consistently messed up our time and attendance. There was one time that my supervisor actually lost one of my time cards and never told me about it. The postmaster decided to create a form for us to fill in on Sundays for Amazon. Since the inception of this form, the RCAs in our office have been repeatedly missing our hours worked for Sundays. There was another time she actually failed to enter our time and again we did not receive proper compensation for our hard work..and it is indeed hard work. Since July, the Apex Post Office time and attendance responsibilities have been mishandled by four different supervisors and the postmaster. It's extremely frustrating to constantly have to wait months for adjustments for work one has already completed. It should be an exception and not the norm that we have discrepansies with our pay.

    May 18, 2016
  • anon

    my first two weeks of training, shadowing ect have equaled over 95 hours. My paycheck is $800. My very first paycheck is missing 4 days of pay.

    May 17, 2016
  • anon

    Never got paid for 5 days of orientation. Asked every single one of my supervisors and always said they would take care of it. Never did. Asked what I need to provide? Provided it, and still never paid. Left the post office and emailed old bosses, never paid. About $500 I lost because of this incompetence. Will tell all my friends and family about this even though it's embarrassing to never get one of your paychecks. Truly a disgrace to such an American institution.

    Jan 20, 2016
  • anon

    Mgt falsified lunch clock rings when I never took a lunch as we are always short handed. Yet other employees don't take a lunch and they pay them. Selective stealing. Just started investigating with union. For 2015 they owe me at least $1,100. Yet, OIG would hammer a craft employee for stealing $5.

    Dec 31, 2015
  • anon

    This is not related to TACS but I've been "audited" by usps accounting 3-4 times in the past 3 years (including 2015) during December rush of holiday parcels. They hold my check & have no idea or care if & when I get my payment for services rendered. My green card time & many of my co-workers times are somehow "lost" or not entered manually so unless the employee makes copies of every card they write on, the time somehow magically disappears. Unless the employee can produce the information to mgmt then your time is excluded. This is Madison po at 56 Hughes rd in Madison, Al. I can produce at this moment 9-10 others employees (rcas) with similar stories (or worse). December payroll is a joke. Employees (again rcas) work between 80-100 hrs a week and many end up being cheated out of $ that is rightfully theirs. We have asked for electronic time keeping for our craft but it has fallen on deaf ears. All this while we continue to have our $ stolen from us & mgmt gets a parcel delivery service for free.

    Dec 21, 2015
  • anon

    I filed an EEO case and had mediation in Dec 2014 about this same issue. When I had filed an EEO case against the USPS my supervisor retaliated on me at that time by taking my time card so that I could not use it. Then on another occasion I filed for FMLA to care for my spouse who was having surgery after a 3971 was created to this day some unknown supervisor (no one would admit to it at hearing) tampered with my leave and scheduled me for LWOP instead, interestingly this was after a record was already created by my calling into the system and generating a 3971. So there is a alot of shady, inside manipulation that some of these managers, and supervisors do to people's payroll. As a result it caused me a financial and emotional hardship. After the EEO hearing I was told it would be reimbursed and it took them a few months to sweep it under the rug and simply return my pay. So I can vouch for the fact that this fraud does go on within USPS. 706 955 5589.

    Nov 18, 2015
  • anon

    The supervisor are going into the computer changing employees time for when they work for 8 hours and they really work for 10. They are also giving people time who don't work and have them on the clock saying they work that day. Another problem they have is that the supervisor are going around telling coworker (PSE's) they will be regular if they are willing to sleep with them. Something has to be done, I ain't never been on no job were supervisor and management are falsifying employees time and sexual harrasing employees and getting away with it. This really needs to stop.

    May 03, 2015
  • anon

    You should try facing this as a Casual/PSE/NFTE employee!! It's like working in the cotton fields, or the picklin shed.. I have seen that first hand, as I worked in the deep south and central Florida in the early 70's "What do you mean you worked 47 hours last week and only got paid 41.67 hours?"

    Nov 14, 2012
  • anon

    IT IS obvious that the OIG is Management and Management is OIG. You Take care of me and I take care of you. Internally it is corrupt at the CORE. Starting from the PMG. Of-Course the OIG will turn a blind eye to Management FRAUD.

    Nov 11, 2012
  • anon

    I couldn't agree more, they all work together it's like fighting a battle from different fronts, there is no accountability

    May 05, 2016
  • anon

    It is about time something is done about this theft of peoples wages. It is hard enough to make ends meet without missing out on your correct wage.

    Jan 26, 2012
  • anon

    Funny how I keep hearing that this is an issue. It has just recently happened to me and I feel it is stealing! If a supervisor enters your time in the system which enables you to get paid and the OIC goes behind him and deletes it he is obviously taking you money from you. This is theft and these so called issues should be treated as such!

    Apr 13, 2011
  • anon

    Thank you for the many comments you sent on our blog, “Having Problems With Your Time and Attendance Records? The OIG Wants to Hear From You”. We had more than 5,000 views during the first week it was posted on our external website. In fact, the volume and content of the comments helped the OIG auditors as they examined the issue. In their comments, respondents expressed a great deal of frustration with supervisors because of this issue. Below, we summarized some of the more interesting comments we received. A Postal Service manager deleted overtime hours. The Postal Service should consider putting employee clock rings on Liteblue in the ePayroll section, so ‘errors’ could be discovered sooner. A clock ring is the compilation of recorded times spent on various work transactions from the beginning of an employee’s tour to the end of that tour; for example, time in, out to lunch, return from lunch,time out, and so forth. A manager did not understand how to use the Time and Attendance Collection System (TACS) and subsequently enter supervisor hours incorrectly in the TACS. At a Pennsylvania Postal Service facility, the manager deleted overtime and placed employees on stand-by time while they worked on their bid jobs in a productive work status. In addition, casual employees worked without taking a lunch, but lunch hours were deducted in TACS. The OIG will provide the blog results to Postal Service management in an upcoming audit report.

    Mar 18, 2011
  • anon

    THE CLOCK RING SHOWED MY WORING TIME BUT WHY IT CAN NOT TRANSMITTED TO THE MAINFRAME SO THAT I DO NOT HAVE A PAYCHECK SINCE DAY 1 AND HAVING NO CLUE HOW TO GET 35% LEFT AFTER TAX DEDUCTIBLE? ADDRESS THIS SITUATION TO THE MNAGEMENT TEAM BUT THE SITUATION IS UNSOLVED. PLEASE HELP!!!!!!! THANKS

    Mar 14, 2013
  • anon

    Why not put our clock rings on Liteblue in the ePayroll section, so “errors” can be discovered sooner?

    Dec 18, 2010
  • anon

    I think time scalping has been going on for years and the OIG is very much aware of it. I'm not so sure an outside service is the complete answer.

    Oct 11, 2010
  • anon

    Let's not forget to all of use that r leaving messages here the OIG works for management and any one who thinks different r fooling themselves. If u ever noticed when an craft employee makes a complaint with them they never show up but if management calls them they r there, so don't be fooled.

    Sep 19, 2010
  • anon

    sorry for being so wordy, but it should also be noted that in the TACS training manual for managers, around pg. 28-30, it states that fasifying TACS records is a criminal act. that would include deletions, as well as false time disallowances AND not "allowing" time when it is knpwn that someone did not take a lunch.no manager can say they "didn't know". if you at the OIG really want to investigate this, then start with grievances and lawsuits. there have been many. do this in conjunction with the major unions AND management groups[because not all managers do this]

    Sep 08, 2010
  • anon

    i can say that OIG came and met with me personally, and they conducted an audit going back several years as requested by a Congressman. our union contacted upper management and the OIG before we filed our grievance. we as a union filed a massive grievance [which we won]. however, when the OIG reported its findings to the USPS for action they deemed appropriate, the USPS either did nothing or a slap on the wrist, even though in our grievance we documented thousands of violations going back at least six years, and EACH WAS A CRIME, AND THE USPS DID NOT CHALLENGE A SINGLE ONE OF OUR ASSERTIONS IN ARBITRATION. then, other offices in our district were uncovered, and for all i know, there could be more. the union continues to win grievances, but if this was craft employees swiping each other in and out fraudulently, they would be fired and charged with crimes. why are the rules for managers different, especially when they have priveleged access to this info. and are supposed to be held to and EVEN HIGHER STANDARD? as far as asking employees about the problem, we don't have access to our clock rings, so what is the point?

    Sep 08, 2010
  • anon

    Why Doesn't the OIG simply Prosecute Time Fraud? Why doesn't the OIG prosecute time fraud in accordance USC 18 1001? I've never heard of one manager being prosecuted or fired for stealing an employee's time, and the practice is rampant throughout the postal service. You don't need to publically advertise an audit. I'm sure you know that most employees are so intimidated that they're afraid that you're going to fnd out who they are through their IP addreess. If you're serious, all you need to do is do a complete audit of the unit and district when time fraud is discovered, then start firing and prosecuting people as the law prescribes. That will immediately bring an end to the practice. One employee at Bicentennial Station in Los Angeles reported that time had been stolen from her, and even provided the documentation with her manager's employee I.D. What she got in return is demoted after YOUR agent reported the matter to her manager. That was back in March, and at this writing the manager is still in place victimizing other employees, and the area manager who was a party to the crime has been promoted. So if you're truly sincere in this effort, revisit that case and make those managers accountable for their actions. After all, if a craft employee is found guilty of pulling a coupon out of the trash, they're fired on the spot. Eric L. Wattree

    Sep 08, 2010
  • anon

    We've had the same problems here in the Kingston and Wilkes-Barre ,Pa facilities. We went through an AMP consolidation last year into Lehigh Valley and Scranton, and I'm sure the tainted data was used. Not only was o/t being deleted,but it was discovered that management was also falsifying timekeeping records by going into TACS and putting employees on stand-by time while they were on their bid jobs in a productive work status,and also working casuals without a lunch, then going into TACS and deducting a lunch from their hours when they didn't take one. There were quite a few supervisors and 204b's doing this, and I don't think they all thought of this separately. Put that together with reports of this across the country, it is obvious to see there is no way these are isolated incidents. What is needed is a separate and independent investigative agency,such as an internal affairs division or something like Elliot Ness and the Untouchables not beholden financially or in any other way either to Postal Management, the Unions or employees. Being the Inspection Service and O.I.G are considered headquarters personnel,I have my doubts about the effectiveness of this blog.I would like to see someone who is in a position with integrity and knows where these orders came from come forward.I don't see where theft and fraud are going to help save the Postal Service, unless the intention is to "Enron" the Postal Service, which is the way it looks.

    Sep 06, 2010
  • anon
    Igor

    Why not put our clock rings on Liteblue in the ePayroll section, so “errors” can be discovered sooner?

    Sep 05, 2010
  • anon
    Roland Petit

    This is an obvious waste of time. Just as an FYI, the OIG is likely aware of more than "a few instances" yet they address these federal crimes as an "issue" with a "blog comments section" and a "survey" rather than an official investigation into the complaints they have received. - RP

    Sep 04, 2010
  • anon

    I would like to take this opportunity to thank you all for taking the time to post to the site.

    Sep 03, 2010
  • anon

    Apr 24, 2008. OIG responded to my letter of TACS and lost earned wages, suggested to file eeo or grievance. The problem was my manager could care less about the UNION or EEO. To this day, it continues.

    Sep 03, 2010
  • anon
    Felix

    I have to agree with Zack. The OIG knows there are problems....why the "sounding board"? Why is this blog even needed? All you have to do is talk to any, ANY of the union branches across the country and they can point you to numerous problems they have been having for years with management changing the clock rings, etc. This [blog] is a small forum that is dealing with a major problem. If the OIG really cares, please just fix the problem. Reading post after post of people with issues wont change anything.

    Sep 02, 2010
  • anon

    Oversight agencies are a tragic joke - PERIOD! Workers have no more faith in these agencies than they do their own government. We live in a plutocracy where big money (e.g., Corporations, etc.) run our governments. Just look at who our President's appoint into these offices - ex lobiests, who lobied for the very companies they are no in charge of overseeing. I've reported atrocious deeds to the OIG before. What I got back was a post card telling me that they'll look into it. Never ever heard back again. OIG - "Give me a break; you could care less!"

    Sep 02, 2010
  • anon

    Check Van Nuys California and North Hollywood California.

    Sep 01, 2010
  • anon

    Higher managers pressure lower aggressive supervisors into forcing craft to get off the clock. With that, craft workers who like to get their job done with no hassle are forced to work off the clock or skip lunches to get work done mainly for less stress on themselves. This practice is done through out the USPS. Upper managers don't see this on there reports. The numbers is all they see.... Horrible place to work when dealing with these supervisors. Would not recommend this job to anybody if they what a satisfied career.

    Sep 01, 2010
  • anon

    Thank you for the many comments we’ve received so far on our blog. Unfortunately there are some we cannot post because they are a violation of our language and/or privacy comment policies. If you provided an email address when you submitted your comment and it isn’t in line with our comment policy, we’ll return your post and give you the opportunity to resubmit it. If not, then we have no option but to delete the comment, since we do not edit comments. As for questions on what we are doing with the survey information and your comments, we are currently conducting an audit on this topic. For more information please visit: https://www.uspsoig.gov/audit_detail.cfm?projectid=10382

    Sep 01, 2010
  • anon

    If you really want to investigate time just look at all the comp-time MDO's take that they claim they are entitled to. MDO's are salary so if they are needed 12 hours it goes with the job.

    Sep 01, 2010
  • anon

    I have a standing Dr. appt. every week and would work 6 hrs. with no lunch break . My intention was not to create a big problem for the supervisor. This was taken advantage of and the supervisor would dock me for a lunch break even tho none was taken. When I realized what was happening I attempted to get a correction more than one time but nothing was ever done.

    Aug 31, 2010
  • anon

    The rural carriers are being told to backtrack and redeliver any mail piece that was cased incorrectly. We see customers bringing pieces back to the window every day, multiple times a day but the clerks are paid by the hour to fix their mistakes. We are not. Also I have been called out on my route and asked to come back to the PO to pick up a package that the clerk threw in the wrong hamper. I was not offered any extra pay to do it. We are also asked to check our scanners every day for total scans and yet we were not given time for any of this at mail count.

    Aug 31, 2010

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