Disability programs are vital for a nation that supports its citizens. In the United States, federal employees, including postal workers, who suffer employment-related injury or illness are entitled to workers’ compensation under the Federal Employees’ Compensation Act (FECA).

The U.S. Postal Service funds workers’ compensation benefits for employees who sustain job-related injuries. In fiscal year (FY) 2014, the Postal Service incurred over $1.3 billion in workers' compensation expenses. In addition, the Postal Service estimated its liability for future workers’ compensation costs at nearly $17.1 billion. The U.S. Department of Labor’s Office of Workers’ Compensation Programs (OWCP) administers the workers’ compensation program and then bills the Postal Service for reimbursement.

While most compensation claims are legitimate, fraud and abuse do occur. The U.S. Postal Service Office of Inspector General (OIG) focuses resources on identifying claimants and providers who defraud the system. In FY 2014, OIG investigations saved the Postal Service more than $275 million in future workers’ compensation costs, and arrested 82 individuals for workers’ compensation fraud.

One recent successful case highlights the type of cases our agents investigate:

A postal letter carrier had been receiving workers’ comp benefits since 2001 after claiming total disability from a back injury at work. Investigators, however, discovered he had started a landscaping company shortly after his claimed injury and was routinely working at that company. Agents observed the individual driving a dump truck, operating a riding lawn mower and a tractor, and directing the activities of other individuals at customer properties. Undercover investigators also hired the former carrier to perform landscaping work for them, which they video recorded and presented as evidence to prosecutors and the Department of Labor (DOL). These activities exceeded the former employee’s stated limitations and he failed to inform the DOL of his involvement in this business, both of which resulted in his conviction and the termination of his benefits.

This successful investigation alone saved the Postal Service approximately $664,000 in future workers’ compensation payments. What suggestions do you have for preventing workers’ compensation fraud? And if you suspect fraud by either a Postal Service employee or provider, please contact our office at 888-877-7644.

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The most direct way to report fraud, waste, misconduct within the Postal Service is via our Hotline form

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  • anon

    in our office in Dubuque ia, the Postmaster followed an employee on workers comp who was on crutches to the Sams Club. employee got out of their vehicle, went in NO crutches -- nothing happened. In our office Managers say why report it nothing gets done anyways. Good Attitude.

    Jul 20, 2016
  • anon

    I am a city letter carrier that got attacked by2 pitt bulls back on 2010.. i am mentally and physically disabled, unfortunately the only resolution is surgery in my neck which will not happen due to the misdiagnosis and amount of time it takes to get approvals and appointments. Doctors state off the bat what workmans comp will or will not accept, so they refuse to properly treat you initially. So it ends up taking years to finally get it right meanwhile everything heals wrong and illness get worse. Than deny and they beat around the bush to get a condition approved So now you file paperwork and they now are asking why does it take years to file the claim on illness, when you have been asking the whole time but they kept denying your doctors approval to seek help in that area. Or in medical paperwork its mentioned throughout whole diagnosis, but not in the one area where it needed also to be stated. Than you go backbto work with NO LIMITATIONS. but judge ruled that employer is 100% at fault due to neglence on protecting employee from a known danger. Since previous carrier early retired due to nothing being done to protect him from his daily attacks. 3 carriers got attacked by those dogs prior. House has p.o.box. so going back to work finally. Suffering from PTSD and numbness from bulges in neck. That causes me sparatic lack of sensation/pain with movement. And not to mention the flasbacks that make me feel like i just got mauled by those gargantuan pitbulls that almost paralized me. So that periodicly takes me out for a few days.. since muscle has memory and unfortunately pretty good about where it hurts . With me refusing surgery at the moment since im able to do everything i just have to tolerate the pain 24/7 and after 5 years ,ive gotten pretty good about hiding the pain and being a gimp.. i am humiliated by it if people are able to notice it... but somedays i cant hide it. Especially if im nervous or destracted where i cant . I cannot concentrate on how i am struting. Trying to look like a sexy mail carrier is hard work. Since it seems like i got a huge fan base of people taking pictures of me delivering the mail at the same time , Driving, also having phone to their ear . So i return after this ordeal with my employer on a vengeance to remove me from the station, i get lied to, constantly discaplined for extremely minor things while no one else gets discaplined for major ones. Favortism definitely at play, illegal activity and bullying. I get attacked again, this time PTSD gets triggered. I dont get bit but i hurt myself running backwards onto a large pepper tree. This is 4th time large german Shepard viciously attacks. I call,office, no answer. Manage to go to station feeling dizzy and numb and hysterical especially with mental illness triggered. Than not seeing the bleeding under my long sleeves from scratches from tree nor the contusion on my left shoulder which to find out that area is cervical not shoulder. My supervisor yells at me and tells me to look for another job. Find my own way and my own time to doctor. I couldnt drive home, much less drive farther to go to doctor. So i had to wait till someone got home to take me to doctor. My supervisor sees me crying hysterically and tells me to leave the building immediately. I came to work on a motorcycle. Amazing i made it home without injury. Come back to find out they controverted my claim, made me look like a fraud, had witness add on to his statement. I had previous problem with witness prior to this. Plus witness states post office is also wrong. What was written isnt what he ment and is being taken out of contexts. Plus he got new solar panels curtesy of his neighbors who were at fault. I won the citizens arrest i made and they are paying me for restitution, but what management did next was wrong. They put someone esle's limitations on the paperwork they turned in, not the ones the doctor wrote. With the limitations the doctor gave me, i basically was able to go back to work delivering the mail. I was made to look like i was all cut up and had no use of my left arm, where on doctors report the only thing i couldn't do is REPETITIVE OVER MY HEAD ONLY . Which i never do anyways. But was told that there was no work for me till i was cleared 100%. So now guess how i look like! With my claim denied i have to pay back all that time they refused to allow me to work plus they put the date on paperwork on a Sunday, who sees a doctor on a sunday! Isn't it after 22 years of managing that you make sure and double check your work! Then to go as far as send in false paperwork and accusations of me being a fraud. I continously was being suspended for improper notification on a form 17 that is NOT a required proceedure. Yet i have proof i did, even have it roundated but they are stating false paperwork. I learned my lesson on not rushing and to always put my safety first. So i am probably the safest carrier out there. I refuse to allow myself to get chewed up and spit out. I have a permanent disability, that was NOT my fault! I cant stay still, if i do my body immediately starts to freeze up and go numb. That also is the reason for my insomnia, it hurts to sleep. I cant get up in morning without excruciating pain and i cant feel my arms. My PTSD was being triggered almost daily for a while by managent from the bullying. I got sick and it took all my energy to remain able to work. So sometimes i dragged on. I got 6 doctors total all in agreement. Ever sine i filed the EEO AND OSHA complaint management stop cheering and applauding outloud when i got accidentally hurt by another carriers cart. But the stalking from these people and scaring my 11 year old son has caused me to start developing pshycosis on top of my PTSD AND OCD. I was getting better. My doctor states im hallucinating. And extremely paranoid. I lost the hair on the sides of my head. My kids think im crazy in which at work is where i feel normal. I absolutely love what i do, i love my customers, especially the elderly. I dont want to do what the doctors are recomending that is to early medical retire. I am crazy at home, i isolate myself and start building things to remain active. I cannot be still or i will hurt. My kids right now are my only support system and they dont understand why im being followed and they see people in cars taking pictures of the house and continously drive around in circles. Its been going on that i noticed with this many people since march 2015. We are starting to fear for our lives. I feel like who ever these people are want to hurt me, emotionally, physically, financially, rape me or kill me. I have no work restrictions, i dont know why else? At work i stopped crying to management about the way i feel threatened and i started to pretend i dont see them or at least mention them anymore so they will stop saying that im crazy. I dont deserve any of this treatment i have recieved. Those things really did happen to me. I cant believe im being treated like this, i lost so much and never received anything back in for my incident. I only received more mental anguish. I am the only one in my family that works. I have more to loose than to get a few days paid time off! Im a person that tries to live by the golden rule. Plus i always outway the consequences to see if it is worth it. I dont even gamble! I already have fmla approved 425 hours a year indefinitely due to my disability, why go through all the trouble with soo much more risk and punishment for something i already have? Its not worth my livelihood. . . Im still going to do the appeals and paperwork i need to do, they gave me a whole year! But i need to be in right mind to be able to write it up, and right now with the added stress of being watched and photographed i havent been able to stop myself from distractions and my forgetfulness or i call it " pre alshiemers" condition . I havent been able to accomplish that simple task. Im currently learning how to distract myself to stop the anxiety attacks everytime i see someone watching me. Union has not been helpful throughot this whole ordeal. At the moment my personal property has no longer as of recently been destroyed or gone missing. Like my motorcycle was back in 1/10/2015. Why am i put in this position to all of a sudden have to jump through all these hoops?.. i feel like im being attacked in every direction. I dont understand what is going on. No one ever talks to me or tells me anything. Im in the dark. Seems like im getting stabbled in the back while their shaking my hand with a smile.

    Nov 29, 2015
  • anon

    Does this include managers denying WC forms to meet their goals ( which include the incentive to lie, hurt craft workers, because they get bonuses for fewer workplace injury reports)?? No-you all know it is the truth. Same group of managers also 'review' each other for promotions: to increase their retirement pay by getting promotion for last three years of career. Corruption beyond any WC false claims.

    Aug 11, 2015
  • anon

    Hello Pariah, Thanks for your comment. The best thing to do in a situation where you suspect waste, theft, fraud, and abuse within the Postal Service would be to file an online complaint with our Hotline at www.uspsoig.gov/form/new-complaint-form. This will allow us to look into the matter for you.

    Aug 12, 2015
  • anon

    Can we order the poster When someone does the wrong thing, do the right thing?

    Aug 11, 2015
  • anon

    Where is the oig in cincinnati. There is obvious fraud and abuse and no action

    Aug 11, 2015
  • anon

    Hello, Thanks for your notifying us of this. The best thing to do, when you suspect waste, theft, fraud, and abuse within the Postal Service, would be to file an online complaint with our Hotline at www.uspsoig.gov/form/new-complaint-form. This will allow us to look into the matter for you.

    Aug 12, 2015

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