When the topic of competition for the Postal Service comes up in casual conversation, the discussion usually involves FedEx or UPS. However, packages are a relatively small part of the Postal Service’s business. Certainly, these firms are direct competitors, but are there other competitors for Postal Service business? [poll id="51"] What alternatives compete with each of the various Postal products? What, if anything, can the Postal Service do to better compete in each product line? [poll id="52"] This blog is hosted by the OIG’s Risk Analysis Research Center (RARC).

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  • anon

    i am planning to hold a one and still working on that…but still atleast a month away solely due to lack of time

    May 19, 2010
  • anon

    We could do with some proper competition in the postal service here in the UK. What we've got is getting more and more expensive to use and less and less reliable. A bit of competition might get the Royal Mail to buck their ideas up.

    May 13, 2010
  • anon

    USPS has already lost the personal mail and bill pay competition. Focus on packages. I agree with Online Shopper. Yes, younger generations may not mail personal letters anymore and pay bills online. The USPS needs to focus on what the younger generation does do (each year they get older). Young generations do not buy books from brick and mortar bookstores. They buy online. But, they still need those packages shipped. When books are no longer read, the devices need to be shipped. On the flipside, sending the packages needs to be more user friendly. 1) have the APSCs accept cash. 2) have the APSCs equipped with sensors so they know when they are full 3) hire some people across different regions to empty the APSCs when the feedback mechanism is tripped. I cannot say how many times I have to DRIVE TO 3 DIFFERENT POST OFFICES on the weekend because the APSCs at the first two were full (and not even during the holiday season. Here is another idea - charge bulk mail senders extra money for special "feedback" service stamps. If a bulk item has a feedback service stamp, then the USPS will be able to send that bulk item back to the sender (that way the bulk senders know what works like online vendors do). The USPS could have recycling centers put in place at PO boxes and pedestals to collect unwanted mail (I hate having to take bulk home, go through it, throw items out, bag it up, and have the trash people take it. I would also focus on marketing USPS certified e-mail. I believe the USPS offers this service but many people do not realize it exists.

    Oct 22, 2009
  • anon

    I agreee on the fact that there should be no discounts for online bill pay. I will take it a step further and state that the PS should make it a rule that nothing should be printed in the "stamp corner" other than the fact that postage is required. I am so sick of seeing "Save a stamp-pay online" on every envelope I see. Where is the ad program from the PS saying "Save your identity-Pay by mail"? That is what I like to see. Also, I would like to see paper surcharges outlawed, because there are a lot of poor people and minorities who do not have access to a computer. It is somewhat discriminatory in a way to make people pay to use the PS in lieu of online bill pay.

    Oct 15, 2009
  • anon

    The Postal Service needs to stop letting the competition take advantage of "universal service" Don't let them shipping via the US Mail. Those ugly Brown trucks seem to only want to deliver on the profitable cupcake routes.

    Oct 15, 2009
  • anon

    I love it when people say on line bill paying is free. Nothing is free. Companies will offer services for free until you are hooked then charge for services. I pay $42 for Internet service. That much in stamps will pay my bills for a year.I remember when Home Depot came to our town with their ridiculously low prices. Once competition was gone up went the prices. Same thing will happen with on line services. Some web sites are charging to use their blogs already.

    Oct 14, 2009
  • anon

    USPS is providing parcel services with more attractive rates than Fedex or UPS. One reason for being able to offer lower rates, is that the last mile delivery of parcels is piggy-backing onto the existing letter routes. The transition of paper mail into the electronic realm will be progressing in the long term. Cost savings and wide acceptance of electronic media by the up-growing generation will be the main drivers. We can like it or not, and we can prepare for it or not; a historic change in the mailing industry will take place in the long term. <a href="https://postalsanity.com/" rel="nofollow">Postal Sanity</a>

    Oct 14, 2009
  • anon

    Shipping rates from online retailers are crazy and the Postal Service is almost never an option anymore. Why isn't the Postal Service getting contracts with these retailers so consumers can choose the carrier and price they want to pay? I think there is a lot of business there the Postal Service either ignored or did not believe was important.

    Oct 14, 2009
  • anon

    Whenever someone wants to mail something overnight, they say "Go FedEx this for me." Yeah if you wanna pay double! Example. Let's mail a 1 pound package from Utah to Georgia. Overnight. (You are still paying double through Fed Ex if you are shipping a 1 pound or a 14 pound package, doesn't matter). So the Fed Ex base rate is 42.75. Then they tack on a delivery surcharge: 2.40. Residental surcharge: 2.40. Fuel surcharge: 3.57. This brings your grand total to 51.12. Over at USPS they charge you 25.05. If you do the shipping online they KNOCK off a buck and a quarter bringing you to 23.80. The competition is surcharging you through the nose. Maybe we can do some sort of public service announcement to let America know that the ONE company that delivers to every stinking address in America also happens to be the best deal as well.

    Oct 13, 2009
  • anon

    Top heavy management that go unaccounted for. We have 2 sups and a manager that do absolutly nothing. When the morning sup is off, they have to bring in a 204b to fill in because the other 2 are unavailible. And to boot, the morning sup works six days a week because the manager or other sup can not fill in for him....... Tell me how this makes sense. By the way, when he goes out with carriers in the morning on 99's we are left unsupervised for an hour to an hour and half because neither of the other two can come in. Wow and us carriers are blamed for the downfall of the USPS. And last but not least, let mention the 4 hour friday shift our manager takes all summer and around all holidays.

    Oct 13, 2009
  • anon

    If the USPS really wanted to run itself "like a business", then it should be thinking more "like a business". Look at what area is missing amongst all the delivery companies? Looks like Sunday delivery to me. Complaints about long lines in office? Teach management how to schedule windows for busy periods instead of allowing employees to take their breaks during that time, keep the windows staffed. Return to the carriers the job of address changes, we know how it works, public doesn't, and we shouldn't expect them to have to learn about it either, its our job, not theirs! Stop giving huge discounts to ad mail and non profits, cover the cost of moving that mail at least. And DO NOT give any company a discount that actively promotes online bill pay! Move to 7 day a week delivery!!

    Oct 13, 2009
  • anon

    I believe the Postal Service has a very good opportunity to compete in the package market. Just recently, I visited Fed Ex, at the request of the recipient, to mail a package. I was shocked when the representative quoted me a rate of $66 to mail a less than 3lb package overnight. Maybe it was the destination but I thought it was a joke only to see that the rep just looked me straight in the eye. So the package went out, three day delivery and that was still a bit more than Postal Service's Express 2-3 lb rate.

    Oct 13, 2009
  • anon

    the younger generation will rarely use the services of the PO... they will use their cell phones to pay bills, receive coupons, send pictures, etc.

    Oct 13, 2009
  • anon

    Check out www.zumbox.com This internet company is trying to get companies to stop mailing and use their services. It looks to me to be nothing more than an elaborate exaggerated email service. Why are we not screaming from the mountain tops about the loss of hundreds of thousands of jobs not mailing is causing. Losses from papermills, trucking, printers, ink and envelope manufacturers, postal employees, advertising agencies, glue manufactures, mail and print equipment manufacturers. The list goes on and on.....literally. Everyone that stops mailing should be ashamed of the loss of jobs they are helping to create. This is not just postal jobs that are being lost, it is far reaching. Stop and think about all the people involved in one piece of "junk mail". Thanks for listening to my "44" cents worth, mail more, not less!

    Oct 13, 2009
  • anon

    Zumbox will soon be out of capital. Zumbox is being sued over using technology developed by some else

    Oct 14, 2009

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