You probably know it’s been a busy and controversial time for the Postal Service. But did you know a busy Postal Service also means a busy OIG?

You can read all about what we have done in the six-month time period ending March 31, 2021 in our Spring 2021 Semiannual Report to Congress (SARC).

You can also see some of the highlights to the right. In addition to our usual wide scope of work, we focused particular attention on the Postal Service’s response to the pandemic, the impact of operational changes, and the Postal Service’s handling of the record-setting number of mailed ballots during the 2020 election.

During the first half of the year, we issued 53 audit reports, management advisories, and white papers, with USPS accepting 92 percent of our recommendations. We completed 1,331 investigations that led to 531 arrests and more than $152.7 million in fines, restitution payments, and recoveries, with almost $30.2 million being returned to the Postal Service.

Want to see more about what we have done? You can see all of our reports on our main webpage. You can also follow us @OIGUSPS and Facebook/oig.usps

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IMPORTANT – PLEASE NOTE: Complaints about the Postal Service – including lost, stolen, or mishandled mail – that are unrelated to the content on this page will not be posted. Please visit the Contact Us page for information on where to file formal complaints with our agency or the Postal Service.

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  • anon

    The fact you have to redirect people from this page in the "Important Note" above is indicative of the depth of the problem of mishandling of mail. Perhaps the OIG serve customers and the agency better if time was spent on content for which the Important Note is posted to address the problem of misdelivered/nondelivered mail instead of telling us how busy you are!

    Jun 01, 2021

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