Wednesday Update:

Wow. Thanks for the fabulous response to the brainstorm. We’ve been overwhelmed by the sheer number of thoughtful responses. To give everyone enough time to comment and us a little time to read through everything, we’ve decided to extend the period for taking comments and post a blog about the brainstorm with the poll on Monday. Until then, please keep sharing your ideas. All suggestions received by Friday morning will be candidates for the poll. Oh, a word about moderation, we moderate every comment, and our policy is not to include comments that include vulgar words (even if the words are partially obscured with other characters) or involve name calling. We have not been able to approve a few comments that were otherwise very interesting because they violated our comment policy, so please double check your comment before you submit it. Thanks again!

Original Post:

The Postal Service is facing a financial crisis and needs to pursue every option it can to improve its net income. Pushing the Envelope thought it might be a good idea to ask for your thoughts. How do you think the Postal Service can save money or raise additional revenue? To make this a bit more interesting, the blog team will review your ideas and pick the most popular or most interesting for a poll. We’ll post the poll on Wednesday. So brainstorm now, and be sure to come back on Wednesday to view the shortlist and to vote for your favorites. Share your ideas in the comments below. Describe the idea, whether it involves cutting costs or generating revenue, and how much you think it could add to the Postal Service’s bottom line. Happy brainstorming! This topic is hosted by the OIG's Risk Analysis Research Center (RARC).

Comments (570)

  • anon

    Management over the last ten years has really fallen. Seems like pay for performance was the main mistake. Many things are ignored just to improve those little computer reports no one needs. The smart employees that have the common sense to manage well, won't take management jobs. because they know it is just having to answer to the next one up the LONG latter of excess management. (level 21 pms have to ask mpoos if they can order toilet tissue}. Young managers are usually a mistake, and too many are always a mistake. 25 year man dan

    Jul 14, 2009
  • anon

    Change the culture and mentality of the company. Nuture and encourage out of the box thinking on all levels. Allow for the immediate removal of non-performing employees (managment and craft). Eliminate the redunant reports, logs and departments that require the same information albiet in different formats. Be aggresive in responding to NIMBY congressmen who don't want their local station consolodated. If the numerous levels of admin and upper managment continue to exist, then yes, consolodate PM jobs and Station Manager jobs as their ability to manage their local offices have been removed from their job descriptions. Bring in a top notch non-postal management leadership team that can apply private business applications to the USPS. Consider knee jerk reactions before implementation of the mandates, 80% of the time these reactionary decisions cost the company more time, money and effort that could be used to focus on finding concrete and workable solutions (example, cease the requirement to scan all bar coded mail as "arrived at unit". This one decision alone has cost more in productivity than anyone at the HQ level could have imagined). Instead, bar code everything, that way there is no doubt what the employees expectations are. Continue to pursue efforts to downsize the labor force, be creative in offering future opportunities for early retirement.

    Jul 14, 2009
  • anon

    Just think about how much more mail there would be if ALL postal employees used the mail more. Pay bills, send cards. Insist that shippers use USPS instead of UPS, order catalogs and magazine subscriptions. WE are our own worst enemy. ==How about offering fax service. ==Insist that all BBM mail includes "current resident" so we can deliver it all instead of paying for trash removal. ==Eliminate the uniform allotment program. The purchase of uniforms is tax deductible. OR allow employee to buy pants and shoes from walmart. The vendor costs are rediculous!! ==Eliminate cellophane window envelopes. Mailers pay reduced presort rates and we have to sort locally because the machines can't read the addresses. ==Make ALL EAS employees exempt. NO extra pay one day and leave early the next. ==Eliminate the ODIS testing. From what I see in my office, It serves no purpose and the testing is not done accurately anyway. == Reduce number of sickleave days earned by FIVE. ADD THREE personal days. Net avings of TWO days per employee. Sick leave usage will go down as will unscheduled absences. ==Sell advertising and/or coupons on the back of Postal receipts. ALL of the above ideas will either save money or generate revenue. I cannot attach figures to these ideas w/o extensive data review.

    Jul 14, 2009
  • anon

    I believe that there are way too many managers making way too much money for what they do. With positions starting at $58,000.00 up for new supervisor's etc. wages can only go up. Example purchasing specialist are mostly making $80,000.00 to start; after 3-5 years they are making over 6 figures. To do something most people could and would do for 1/2 of that. Too boot, they get awards and bonuses plus bennies from the outside world. Look into all the suuply management purchasing positions and investigfate what they do not do on a daily basis. What a shame. there is no $ according to the postal service, no growth so what is it they are not buying to justify their jobs? Get rid of them all, save the money, if there is buying to be done have a contract clerk do it who is required to work, doing e-buy, sorting mail and serving customers all at the same time for less then $50K. Intelligently one would also think craft is protected by the no lay off clause, and this level of management can be let go with no penalties to the agency.And lets see how many are on EBAy buying and selling on postal time I know of at least 30 if I can see them why can't you? Oh that's right you are the OIG, I can go on and on. Disgusted with what I see, and worried about the services future.

    Jul 14, 2009
  • anon

    1. Stop driving customers out of the Post Office. And, have enough clerks there to handle them. Any retail business knows that traffic is the essential thing needed to make profit. We have the traffic, just don't know how to use it to our advantage. Rather than trying to drive folks out of the lobby, find a way to sell them something while they are there. Go to Canada Post and observe one of thier offices. Clean, modern, and nice stuff to buy that people will actually buy, not corny teddy bears. Our Post offices here look like something out of the Pony Express. Why do restaurant chains remodel every few years? Because the environment causes people to buy. People do not want to spend money in a crappy looking Post Office. 2. We add milllions of new delivery points every year. I say- charge $50 to establish delivery at any new residence or building. That is, a new place that was never there before, newly built. $50 to establish delivery forever is a bargain and would start to cover the costs of adding new addresses. 3. Put in lobby computers for people to use to change thier address. Charge $1.00 for every address change. Let the customer do it right there at a computer. 4. I love the hub postmaster idea. Most of the work being done in smaller offices is only clerk level. Especially now that they have tried to eliminate all the clerk hours and shift the work to the PMs. They spend more time sorting bulk Mail than doing management tasks. Level 16 and below, a PM comes in one day a week to perform management functions {scheduling, payroll, etc.} Rest of the time is covered by clerks. They have phone access to PM if problems arise. t is stupid to pay 70 or 80K to a PM in a level 16.

    Jul 14, 2009
  • anon

    Thre should one post master that oversees many offices. And aux routes should get combined with other routes. In our office we have 19 routes, 4 are aux routes that take from 8-11 am to complete. We have a postmaster who sits on the computer and eats all day. 5 clerks, and a supervisor who works her tail off!! She is actually a carrier but an RCA hasbeen standing in for a year now. Any way there must be offices everywhere like this. Someone needs to go around finding them and seeing if there is a way to fix it. Our Pm says she should combine the aux routes, but since no one knows about them she isn't going to do it.

    Jul 14, 2009
  • anon

    We are on an island 15 miles long. 3 postmasters. I dont know why they can't rotate them. My postmaster closes and locks her door so why do we need her.

    Jul 14, 2009
  • anon

    Eliminate ALL management bonuses. Bring management levels in line with private (profitable)industry ratios. (management/workers) Layers of feel-good nonsense in the Postal Service abound. Seminars, golf tournements, empowerment days.........Hey here's an idea: Let's eliminate anything that does not DIRECTLY facilitate the movement of the mail, or the workers who move it.

    Jul 14, 2009
  • anon

    We are choking on frivolous reports and logs. These reports are developed by "support" functions where it has gotten to the point that support has forgotten it is supposed to be doing the supporting...instead of the other way around. Many are redundant and frankly, insulting. There are many size AO's in the field and the attempts to use cookie cutter methods in all of them hamper the operations at smaller units. We need to use common sense with the depth of reporting and work methods. Crossing crafts in small A.O.'s where workers are willing to do it without worring about transferring every hundredth of an hour to an exact function is a waste of energy.

    Jul 14, 2009
  • anon

    I know many in my area that would take an early out deal with incentive or if penalties were waived. It only makes sense to replace older workers who cost the PO more money with workers who cost them less. Plus, younger workers seem more willing to cover more territory in a day than older workers who are st in their ways. In addition, why not sell advertising on the LLV / mail truck and vans. You could make amazing revenue doing this which could offset financial losses in other places.

    Jul 14, 2009
  • anon

    sell advertising space on postal vehicles,team up and with dounkin dounuts and open shops in the postal lobbys

    Jul 14, 2009
  • anon

    hire more agents for workman comp fraud. 3 out of my office alone with nothing wrong with them. Saw it with my own eyes. 50lbs of dog food picked up but cant pick up a phone. Your need more agents in the feild.

    Jul 14, 2009
  • anon

    Years ago, I saw a letter carrier on USPS disability going into to the local YMCA with a duffle bag. Going in for a swim? I don't think so. There is a huge number of people out of this office on disability that are functioning quite well, making money on the side, traveling independently, and managing to get around as well as any healthy person does.

    Jul 15, 2009
  • anon

    Tacking from point A to point B. This is the number one reason our customers give as to why the will not ship with us. They wasnt to see the scans. Elminate the 3849 and sign the screen on the IMD's. These are the things the competition has been doing for years. We are so far behind. Something that simple combined with our prices we could pull ahead of the competition. Kiss the letter goodbye it will never come back. We need to move more in to parcel delivery that we gave away to UPS. We also need faster insurance claim process.

    Jul 14, 2009
  • anon

    Hi, give employees an incentive to leave. Then and only then can we rightsize the organization. It has been stated the USPS saves thousands of dollars when an employee retires. Review every contract for redundancy. If we have employees who perform those tasks, then they should perform those duties each time, UNLESS it can be shown a contractor is cheaper. Seek out the small AND large businesses who need to send mailings. Seek to have 1 union so that employees can perform a multitude of tasks based upon their knowledge and training. This would save thousands in grievance processing funds.

    Jul 14, 2009
  • anon

    ALLOW SMALLER OFFICES TO BE SOLD AS FRANCHICES TO PEOPLE FROM THOSE TOWNS.MORE OF A MOM AND POP OPERATION.OUR OFFICE POST MASTER LIVES 70 MILES AWAY IS VERY RUDE AND PEOPLE GO TO THE NEXT TOWN TO DO BUSINESS.A LOCAL PERSON WOULD HAVE MORE INVESTED ,BE MORE INVOLVED IN THE COMMUNITY AND HAVE THE SUPPORT OF THE PROPLE.

    Jul 14, 2009
  • anon

    I think that the smaller offices are leased by the USPS. Ownership belongs to some lucky, small-town fella, who gets $10,000 a month from the USPS.

    Jul 15, 2009
  • anon

    i think you work in a large office. the building we are in is owned by the PO but not the land and the lease agreement is no where near that amount per month.

    Jul 15, 2009
  • anon

    Allow major corporations to pay to use stamps as a form of advertising who else goes into millions of homes six days a week? Stamps would have to follow all guide lines as any other stamp. Paying tribute to deceased people is nice, but having companies to pay us to let them put their logos etc would be even better.

    Jul 14, 2009
  • anon

    Great idea, and can easily be tested with little cost. Better than suggestion to use mail trucks as an advertisement board, which will just make them look like an ice cream truck.

    Jul 15, 2009
  • anon

    Give incentives to csrs employees and you will be rid of most of them. I think this could save Saturday deliveries.

    Jul 14, 2009
  • anon

    CSRS eployees retirements are fully funded. The postal service doesn't pay matching funds to their TSP. The postal service doesn't pay medicare and social security matches for them. Thus a fers employee of equivelant pay grade costs about 20% more than a csrs employee. Additionally every year a csrs remains employed is one less that they will be drawing down the csrs retirement fund. We must try to keep these low cost experianced employees not get rid of them.

    Jul 14, 2009
  • anon

    If you are really serious look at the leaks in the dam. For instance in our office the po boxes are never closed or locked out on the first. And yet numbers say we have too many clerks yet every month the po box is not updated daily much less weekly or bi weekly. And when you get to where a box holder wants to renew his box after 2 months you lose revenue because a lock change was not done and pos will not let you charge for a lock change. Our box section is a mess and I see a minimum of 4-5000 dollar loss a month because of no lock outs and missed lock changes. And not turning over expired boxes when they come due as we have a waiting lilst of people wanting medium and large boxes but they are unavailable. Also if you are serious about lines please get a stamp machine that dispenses single stamps. Not only do they not want to hear about all the other products but the constant comment is why don't you have a stamp machine anymore. The ironic part is all I heard were complaints when the stamp machine was in the lobby. And while we are talking about saving money how about squaring up carrier routes so they are not traveling to 3 different sections of a city to do swing or absorbed routes. Surely there must be a way that carrier can do their routes in a single general area instead of bouncing 5-6 carriers in a 15 route office all over town where they also criss cross each other and it is also a waste of gas and vehicle wear and tear.

    Jul 14, 2009
  • anon

    Get rid of the unions because as it stands the Postal Service spends a lot of money each year on covering for union officals, dealing with non-sense grievences and in general doing whatever the union wants to the detriment of the business. When was the last time any of the unions offered to delay payments to help out our business and when was the last time that the local presidents truely worked (8 hours a day) their bid jobs. If this is looked into then all will see that a lot of money is being wasted there and definately not for the good of the business. Too much power corrupts.

    Jul 14, 2009
  • anon

    After reading all the post above, I was impressed with all the suggestions. Yes, there are alot of creative ways to increase revenue, improve customer service, trim fat, from each persons USPS position, we can see this at different angles. We are not only USPS employees who are faced with losing our jobs, or relocating. We are customers of the USPS. What do we see inside the USPS and what would we like as customers to see outside the USPS? Light duty/Injured on duty: While there are contractual protections and injured on duty is more protected, these employees (it could happen to any one of us)should NOT be allowed to be doing next to nothing all day. The rest of the employees are called upon to do the work for the ones who cannot, in addition to their regular duties, and eventually will become another light/limited duty employee if there is not a balance. Managers should be held more accountable for their time on the clock. And not so many of them. They are required to construct the mail flow, put employees where they are needed depending on schedule. General Clerks in P&DC's and larger Area offices should do most paperwork. They are level 7's. Determine what non-confidential paperwork load can be delegated to General Clerks, they are based on best qualified positions. If employees want to take time off, give them a voluntary leave without pay staus for a long duration if they prefer. Give clerks in P&DC's a work sharing option. Let them help their area offices when their's is short staffed or other situations require it instead of paying over time. If the area office is closer to their home, no per deim is paid. As for 5 day delivery. I thought it was a good idea at first to save money, but we have to improve sales, not hand it over to other businesses. What private company does that? Gasoline and LLV repairs. Watch those garages like a hawk. Insist supervisors in carrier offices check those warranties, repairs and comparable bills when using outside facilities. Celebrity postage stamps?: honor those who have made the most and best contributions so far. Be selective with image. Team up with Hallmark, put these cards in lobbies. They go together, buy the card, mail it right there. Its a second trip for a customer if not. Gift cards from local vendors would sell very well in a post office, unlike grocery and pharmacies. Rural carriers sell stamps on their route. Have city carriers do the same. If its lost or stolen it comes out of their pay. These are monitored regularly. Adopt the "Stop Mr Postman" song. get the public's attention. Its a classic Get rid of the mail handlers uniform program. We all do dirty work in a P&DC, we all have old clothes. Who needs to look professional in the middle of the night in a P&DC? Have them buy a postal apron. Clerks do it. Have a website set up so employees can alert to waste and mis-management. Request office name first and foremost to flag repeated offices. Investigate on this basis someone from District follows-up. You'll be surprized at how much employees want to contribute. Business customer leads?: Give cards to employees who request them with needed information to submitt. Make it an easier process for all who want to get involved. Put these cards in easy access so employees can submitt to sales associates for follow up.

    Jul 14, 2009
  • anon

    Reduce the levels of mgmt. Drastically reduce the amount of supervision to a 20:1 ratio. Have the front line supervisor report to one poom. Get rid of all the redundant paperwork. Have one supervisor/PM to open the store and one (PM/supervisor) to close. On Mondays, we handle the office with one supervisor and finish with a PM. During the week though we have to have a supervisor, a 204B, a PM, and sometimes an extra supervisor. But, on Sat. we can open and close with ONE supervisor. Imagine that. Offer an early out with incentives. This will get enough people to leave so that when we eliminate Sat. delivery there will not have to be as many layoffs. We can slot people in where needed. Doing this we are getting rid of the higher paid people and filling in the vacancies with the lower paid employees. Eliminate Sat. delivery. The cost savings are self evident. If the two of these are not done together, forget the whole thing. We are just putting a bandaid on a gushing wound. Eliminate Sat. delivery by itself and leave the rest status quo and we will be in the same problem in a few years.

    Jul 14, 2009
  • anon

    as many people have stated here, the postmaster position is no longer needed in most offices. the idea of one postmaster for say, three to five offices makes a great deal of fiscal sense. most postmasters spend their days now on the workroom floor or in their office doing menial tasks that do little to make the flow of mail more efficient. why not have one postmaster for every five offices? a pm could spend one day a week at each office, coming up with a game plan for that office. eliminating four out of five postmaster jobs would be a huge savings for the usps. computers do most of the work that postmasters once did, bookeeping, employee hours etc. those days are gone. cutting out postmasters would be a huge savings.

    Jul 14, 2009
  • anon

    Retail services need to expand... The focus of the USPS has been on increasing the transactions value per hour of retail service. This seems like a noble goal but used exclusively it is a counterproductive one. The goal has meant that there is always a line, because, if an employee waits for one second for a customer, then, their productivity decreases. Customers value their time and thus avoid the post office, which places no value on the first 5 minutes of a customer's time. The USPS needs to find offices where excess window clerks can be provided with productive "other duties". It needs to then keep customer wait times to less than a minute and deploy window clerks in alternate duties when lines disappear. Retail service hours should be expanded in facilities where such duties are available. The modern customer expects prompt and convenient service. Providing it will increase revenues substantially. The single Que that we use is perfect for maximizing window clerk efficiency but it exaggerates any wait times by making the line seem extraordinarily long to the person in it. A 3-5 minute line thus becomes entirely unacceptable to the customer and must not be allowed to exist.

    Jul 14, 2009
  • anon

    Look at how top heavy we are. Adjust the ranks, start at the top, remove redundant operations, Area offices are really not needed, the folks that really do the work are at the District level..they SERVICE the customer. If Carvin Marvin were here he would have fixed this Titanic along time ago. We used to be under the Government, we should revisit that, we would then not need to worry about money issues...Just SERVICE..what a concept

    Jul 14, 2009
  • anon

    1. Like most supervisors your math is incorrect. The "savings" of us all giving 10 bucks out of every paycheck back is $156 million. If we all gave 100 bucks back we could reach your figure of 1.56 billion. Make it $400 per paycheck and the $6 billion deficit of the PO this year goes away. Idea 2 is a good one Idea 3 is a quagmire. The only meaningful rational effective scoring systems are number based, however not all numbers based scoring system used by USPS are rational or effective.

    Jul 14, 2009
  • anon

    I think it silly we charge box rent and make people drive to the PO, when they can get free delivery at home or office. Why not charge a fee for home or office delivery. 12 bucks a year times a gazillion delivery points should return 12 gazillion bucks a year. This would also cut down on the number of delivery points as people would double up. They share the newspaper every morning, why not share a mailbox.

    Jul 14, 2009
  • anon

    Several people have mentioned that the USPS should stop spending money on advertising. I saw one comment about SELLING advertisement on stamps. The USPS could also SELL advertisement on the Cancellation Mark. The AFCS and the AFSM100 machines have Ink Jet Cancelers(IJCs). Remember the "Happy Holidays" and "The Power of the Letter" cancellation marks?

    Jul 14, 2009
  • anon

    How about taking sorting back from presort houses. We have enough machinery that we can handle all sorting of any mail. What about pressing the government for monies due because of non-profit discounts. Here are two outside remedies. Inside: how about holding management accountable for the bad decisions they make. Management are leaders, so hold their feet to the fire. Reward when necessary, but let's not continue to allow incompetent managers run the show without consequences. I have sat in on some of our managers meetings and I believe the mindset of the managers has to change. What about putting managers on a point system. Five grievances won by the union in a year, reprimand the supervisor. On the flip side reward managers when warranted. Maybe 2 or less grievances.

    Jul 14, 2009
  • anon

    Allow people that know the job to have input into the rules and regulations being made. Where I work in BMEU, customers are being forced out because of the new regulations that are so tight. We need to keep our customers...not force them out. Regardless of whether you like the so called "junk mail" or not, we all have heard that this is one thing helping to keep the post office going. Also, whoever programs the PostalOne printouts needs to re-format them so that the info prints on 1 page (like in the past) rather than 2. 90% of the time, the 2'nd page only contains the wording "PAGE 2 OF 2" and will have a line on it. We have reset the margins on our computers to no avail. Though seemingly a small issue, it is a total waste of paper. As for feedback on that issue...I get the stock reply. "The IT dept. is aware of the issue (blah blah blah)......." Get rid of the Gallop Poll surveys; customers hate getting them so often - read their replys about it. How much does that cost, as well as the cost to outsource the help desk? Also, uniform allowance could be cut somewhat after being in the same job for so many years. ****I AM NOT SPEAKING ABOUT CARRIERS!!!! Window Clerks, BMEU clerks and probably maintenance clerks could get the normal amount for about 3 - 4 years, then drop it down some. I have a ton of uniform shirts and will still get another allowance. Get rid of ALL bonuses!!!

    Jul 14, 2009
  • anon

    Is the USPS a business or a service? If we're a business then everyone should pay to have delivery. Right now everybody gets one free form of delivery, why? Why does every little Post Office have a Postmaster? They work 2 hours a day (maybe). A Postmaster should supervise at least 30 employees (full and part time) I like the idea of one postmaster for each county. How many little towns still have a post office when everything else has gone? Any office that doesn't have any form of delivery (city or rural) should be consolidated into a larger neighboring office. Let the customers keep their town address but put them on a rural route. If they call their representative (which they will) say if you want it left open, you'll have to subsidize it, we can't afford it. All of these little towns that can't support a store, can't support a post office either. I know of many little towns with 2 or 300 hundred people that have a PO.

    Jul 14, 2009
  • anon

    1. Eliminate MTE centers.......... These are where the mail transport equipment is sent to be repaired... the postal service spends big bucks on these centers. postal service should repair equipment in house by postal employees. 2. Eliminate buying postal employees houses so they can transfer. The postal service should not pay any money for management or craft employees to trafer to another office. 3. The postal service should not lease any property for any postal facility. im guesing the postal service leases at least 90 % of facilities. the government does not pay any taxes, however when they lease the postal service does end up paying property tax and insurance when paying rent to the property owner. The post office should own all of its own buildings. 4. The postal service should eliminate 90% of management........ the post office will operate just as well with a huge reduction in mangement. The reason this is not happening is because management are the ones making decisions to save money, they do not want to cut their own throats, the fox is watching the hen house. 5 Independant auditors should be hired to observe and cut costs in the postal service. 6 The postal service is a service....... it is not walmart or mcdonalds. 6 day delivery and great service should be our inherant right as americans. 7 offer people who are eligible to retire 25k or offer them something for each month they worked for the postal service. the post office says we dont have the money to do this. the postal service will pay out the money in salary anyways. In other words if someone retires it will save money because there will be one less salary to pay for every employee that retires.

    Jul 14, 2009
  • anon

    1. We are over staffed so offer an incentive that will be benificial to those who can retire now. FERS and CSRS. Even if too many go they can hire which will help the unemployment figures. 2. Get HR22 passed. 3. Start charging for hold mail, COA, etc. 4. Keep 6 day delivery but have PTF, TE and ODL cover Saturday. (That of course would require union input) 5. Let local managment run their own office and make the decisions. Of course they would have to be accountable for those decisions. They are now being instructed to violate the contract which costs the PO double for the delivery. 6. Too many upper level management positions. 7. Advertising is good but we could use the postal trucks for this. 8. Service comes first: The more we cut back on service the more we lose. Just a few thoughts

    Jul 13, 2009
  • anon

    "Keep 6 day delivery but have PTF, TE and ODL cover Saturday. (That of course would require union input)" This might be an interesting idea if the USPS only offered Saturday service for delivery of Express and Priority Parcels (maybe even for an added fee) and no letters or flats which could be spread through the rest of the week.

    Jul 14, 2009
  • anon

    Response to #1 suggestion: I've already given up half my hours that I used to get every week. Excuse me, I mean I've already had half of my hours that I used to make a week TAKEN from me. Maybe if you give up 1/2 of your hours and someone else does the same, and someone else and so on . . .then maybe I could get back to a decent paycheck. Just a reminder that some of us are already taking the hit, when others haven't felt the first reduction.

    Jul 13, 2009
  • anon

    I think if the postal service stop all sunday movement. Dont run any trucks, any mail or working people on sunday, and work everything on monday.

    Jul 13, 2009
  • anon

    Not a bad idea we need to try whatever may save money. give all employees Saturday/Sunday or Sunday/Monday off. Also 4 days 10 hours.

    Jul 18, 2009
  • anon

    Someone earlier suggested, so cannot take the credit. But the idea of Hub Postmaster, with responsibility of 5 post offices to run reports is very do-able in our area. (80% salary and benefits savings) Let the window clerk run the window and not pay a PM to do what can be done at a much cheaper rate. (savings varies but definitely a savings) On larger scheme. Set a financial budget for a each specific office. Allow the decision making of what sells, what doesn't to go to that office. (i.e. we're in a rock and hard spot - we automatically get certain stamps issued, cannot order the stamps we want as we would be over stock?) (i.e. specific ReadiPost sells, don't issue what you think we need, let us order what sells) Retail standardization has been a killer of service. What sells in one area, will not sell in another area. Flexibility of service that is specific to the community that it serves. Maybe apply some of what Industrial Psychologists have been telling Fortune 500 companies for years. Push down the decision making. Presently we are overly micro-managed.

    Jul 13, 2009
  • anon

    Try an alternate delivery plan for residential customers - (Mon., Wed., Fri. or Tue., Thur., Sat.), while businesses maintain a six day delivery schedule. Let's face it, there is no need to take the mail trucks out and deliver to every residence, six days a week, with many getting 1 piece of bulk mail or no mail at all. (Millions of dollars saved annually, in fuel costs alone). Every post office does not need a postmaster. How about a swing postmaster, where he or she rotates among five post offices. This eliminates four postmaster positions. ($80,000 times 4 = $320,00 in annual savings in a given area, times the rest of the country). Get rid of the telecom and use structured e-mail messaging. (Tens of thousands of dollars saved Mon.-Fri. = millions saved annually.) Evaluated routes = no more O.T. (with some minor exceptions). If all else fails, contract with Wal-Mart. We, the USPS, use our machinery to sort the mail, and ship it directly to Wal-Mart, where it gets sorted into the Wal-boxes. No more street delivery (with some exceptions - Express Mail, Special Delivery, Other). Residential customers can access a Wal-Mart at their convenience. Business customers can send their secretary or retriever person to pick up the mail. Grandfather all CSRS and FERS employees in and replace box sorters with a Wal-Mart employee, when a USPS box sorter retires. Convert needed personnel to PTF. No layoffs. Construction jobs will be made to accommodate the change (Wal-Boxes). (Millions of dollars saved annually, in fuel costs alone). Open up this plan to other stores (such as stores that have a pharmacy), so that people that don't like Wal-Mart or where it's not convenient for them to go to Wal-Mart, can have a choice of place, like Rite Aid, CVS, Walgreens etc. (Millions of dollars saved annually, in fuel costs alone). With mail volume drying up, the days of six day, five day, or even three day delivery, are not economically viable. Why send out 150,000 mail trucks six days a week, when the customer has to go to the store anyway. P.S. The USPS will maintain its status as a processing plant, with the future of its delivery sector to be determined.

    Jul 13, 2009
  • anon

    I have had this idea for quite some time now. I had been told over the years that the USPS would never do it. It is definitely a radical thought, but could convieveably save the USPS and it's employees quite a bit of money. I think the USPS should do away with all health plans except the union plans and one or two national carriers. We have so many plans out there now. All with varying costs. I'm sure if the USPS asked for bids from the national carriers, they could certainly get a better rate for health benefits and in turn we, the employees, could be paying less, too. I was once told this was not a ggod idea because most major companies have less than 100,000 employees and the insurance company wouldn't be able to set a premium for more than that number of employees. If I was a national insurance carrier, I would jump at the chance to get an extra 700,000 on my plan and you bet I would come up with a good rate, too.

    Jul 13, 2009
  • anon

    Remove Postmasters from every office and have one office manager/supervisor per office. Then a Postmaster could be assigned to say 10 offices in a 50 mile radius and move around as needed. The Postmaster is now nothing more then a figure head and at salaries ranging from 75 to 120k expensive figure heads at that. All directions come from the POOM, the Postmaster and front line Supervisors are powerless so why the redundancy? The Postal Service needs to go green. Instead of spending billions on Flat Sorting machines that are now useless before they even come on line, we should be buying Electric vehicles and hybrids, the carbon footprint with our 17 year old fleet is atrocious. Get off the grid,(In very large installations) install fuel cell power plants and harness our own wastes. Improve employee moral. There is no incentive for a craft worker. As a carrier if I am fast and efficient, my reward is more work. If you take your time less work. Hmmm, I think even a lab rat could figure that one out. And working conditions are deplorable, almost laughable. As if I'm in some depression era sweatshop. The constant feedback is, you're not fast enough, you're not doing this right, You get a letter of warning for not curbing your wheels, it's like a police state and NO it doesn't motivate me. I think this idea would give us a huge selling point over our competition. In out new fleet of vehicles install wireless broadband that offer our customers real time delivery confirmation. Put the SERVICE back in the SERVICE. Suddenly we don't have time for people. In fact if supervisors cut window hours they get a gold star on their PFP. Put back vending machines. Put service counters in grocery stores like banks do. Make EAS employees accountable for their time. They don't punch time clocks, ours steals, she does errands, picks up her daughter,leaves hours early, makes phone calls for her other business and never uses any leave to do it, why ??? Nobody holds her accountable, but I have to account for every second ????

    Jul 13, 2009
  • anon

    The Postal service letter carriers already deliver to each house everyday.I think that if the post office would let businesses advertise on the side of their trucks and negotiate a deal with your local water and electric companies to read meters on every household it would help save the environment. EXAMPLE..One vehicle instead of 3 would visit a household.Carriers could read meters and deliver mail.If the postal service could partner with pharmacys it would also save alot of gas as we could deliver prescription medications to a household eliminating another trip to the pharmacy.just a suggestion

    Jul 13, 2009
  • anon

    Simplify!!! Get rid of this ridiculous "shape" based pricing and go back to the old way. It's been over a year and still seeing tons of short paid pieces on a daily basis. Its confusing as hell for the customers and the clerks. Better to add what you need to the price for a profit and go back to weight and distance. Lots of postage paid online short, too but keep cutting the clerks and who has time to check it? And please get rid of the mystery shopper mess and let us help our customers the way we should. We are driving people away with the never ending question nonsense. Go back to greet, inquire, suggest, and thank which works perfectly fine and is much more customer friendly and helpful. We have come to look like total dishonest money grubbers with the questions we are forced to ask over and over and over again. Also agree with not having an overpaid postmaster in every single office. Let them oversee 3-5 offices, at least they'll have something to do to keep themselves busy all day. Right now they dump the work on the supervisors, it's pretty sickening and what a waste of money.

    Jul 13, 2009
  • anon

    Eliminate the Mystery Shopper Program and allow the window clerk's to provide the best service available to meet his/her customers needs. This would move the customer line and cut the wait inline time. Its hard to sell Express Mail second day service at $17.50 when Priority Mail at $4.95 get there in 2 days also. Recommnding Express Mail as stated above makes the window clerk look like a fool in the customers eyes but Mystery Shopper Program requires the window clerk to offer the service. If Post Offices have a Manager or Supervisor available during window service hours, why not have them become Notary Public and charge customers a few dollars for this service. That fee would be pure profit. Since we process passpots, one of the forms we see alot of is the consent form which must be notarize which we would be able to perform on the spot instead of sending the customer out to find a Notary. Again profit and customer service provided.

    Jul 13, 2009
  • anon

    The post office is looking for ways to improve? Really? How about this novel idea...enforce currently polices, rules and guidelines! To do some of these, the role of the union may need to be minimized, alter or changed. Example...write up and get rid of employees who sleep on the job and don't tell me you can't...enforce the rules, private industry wouldn't put up with that. Example...An employee has lost his license due to DWI. What does the post office do? Has another employee drive his route for him, so he can continue to deliver the mail. How nice to have a chaffauer! Where is feeling the consequences of your actions? Example...harrasment... when has that ever been taken seriously? Stop wasting money sending letters to the house that says you do. Where is the action? Example... if you really want to offer an early out, then offer it with no penalty. Otherwise, who wants to leave, especially in this economy? Example....ask the union to stop wasting your money! How many times were you harrassed with call during the election telling you who you should vote for. Last time I heard, we were still free in this country. Lets start with these!

    Jul 13, 2009
  • anon

    Get rid of delivery scores as a measure for pay increases, millions are wasted delivering handfulls of mail in the persuit of the EXFC score.

    Jul 13, 2009

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