Wednesday Update:

Wow. Thanks for the fabulous response to the brainstorm. We’ve been overwhelmed by the sheer number of thoughtful responses. To give everyone enough time to comment and us a little time to read through everything, we’ve decided to extend the period for taking comments and post a blog about the brainstorm with the poll on Monday. Until then, please keep sharing your ideas. All suggestions received by Friday morning will be candidates for the poll. Oh, a word about moderation, we moderate every comment, and our policy is not to include comments that include vulgar words (even if the words are partially obscured with other characters) or involve name calling. We have not been able to approve a few comments that were otherwise very interesting because they violated our comment policy, so please double check your comment before you submit it. Thanks again!

Original Post:

The Postal Service is facing a financial crisis and needs to pursue every option it can to improve its net income. Pushing the Envelope thought it might be a good idea to ask for your thoughts. How do you think the Postal Service can save money or raise additional revenue? To make this a bit more interesting, the blog team will review your ideas and pick the most popular or most interesting for a poll. We’ll post the poll on Wednesday. So brainstorm now, and be sure to come back on Wednesday to view the shortlist and to vote for your favorites. Share your ideas in the comments below. Describe the idea, whether it involves cutting costs or generating revenue, and how much you think it could add to the Postal Service’s bottom line. Happy brainstorming! This topic is hosted by the OIG's Risk Analysis Research Center (RARC).

Comments (546)

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  • anon

    You need give UPS and Fedx a run for there money by expanding flat rate service to include larger boxes. Example 12" x 12" x 18". I am sure a lot of businesses are tired of dimensional weight, rural sir charge, residential sir charge, fuel sir chages and constant rate increases. I would switch to USPS for my larger packages You have everything you need to succeed. This type of buisness is your rescue.

    Jul 20, 2016
  • anon

    Errand runners charge can between $15 and $45 an hour, depending on location, with a national average around $25 per hour. The USPS can charge a fee to inform post office box holders every two weeks what type of mail is in their box depending on the size. They can also notify them weekly for an additional monthly fee what type of mail is in their box. I tend to forget to pick up my mail because it does go into a post office box. I believe individuals would pay fees for someone to notify them that they have mail waiting in their post office boxes. If the public will pay for their mail to come to the box; they may also pay for the post office to inform them that they have mail. If a postal worker calls me to remind me that I have mail or important mail that I am expecting; it would reduce my daily or weekly trips to the post office. It would also decrease the amount of mail placed incorrectly into post office boxes.

    Jul 07, 2016
  • anon

    I have an idea that will save the post office by leveraging current consumer behavior (not requiring them to return to the old days of letter writing). Problem Statement The post office is being made less relevant every day by the proliferation of electronic/internet based technology. Why send a letter at 50 cents that takes a number of days to arrive when I can send an email in seconds and get a response in minutes for effectively no cost? The post office doesn’t yet have an answer to this fundamental change in customer behavior. Opportunity Statement The major challenge threatening ecommerce and the electronic replacement of mail is security and authentication. We read about breaches in email security, identity theft, hacking, etc. Many businesses and federal and local government agencies are reluctant to embrace electronic techniques due to the widespread concern of exploitation and fraud. This is where the post office can step in… Constitutional Statement Article I, Section 8 of the US Constitution grants Congress the authority ‘To establish Post Offices and post Roads’. This has been interpretated and legislated that the post office can exclude competition in some cases. The point of interest, is that unlike half of the federal government, the founding fathers viewed the post office as an enumerated, authorized and explicit power of the federal government. Value Proposition As a constitutional, quasi-governmental agency - the post office should offer every American Citizen and legal resident their national email address through the post office. The post office should leverage Public Key Infrastructure technologies (like the Department of Defense does) and enhanced authentication techniques to offer substantially improved reliability, security, and authentication via electronic media. Trying to reach a college student who changes their address frequently? Why not email their official, national email address? Some businesses and Government agencies will only mail you information. Can’t wait for it? Your national postal service email is legally equivalent to paper mail. Someone is trying to reset your national email address password from Alabama and you live in North Dakota? Head to your local post office with photo id to confirm or deny the change. Through legislation, this electronic identity provided by the post office would carry the same weight as ‘in person’ authentication. The post office would offer secure, electronic based authentication services. Think of it as an Internet Notary service. If your bank isn’t sure whether or not you really signed that bank document (for a fee) they can route the approval through your official US Post Office National Email Address. How do we keep our data secure for long durations? The postal service will deliver to your mailing address periodically a new PKI certificate card which will allow you to protect access to your official mail box. Looking to transmit bulk data securely from one location to another? The Postal Service will deliver a key fob to your mail box with highly encrypted data from the sender (for a fee of course). I think there is more to go with on this one, but I hope this is an idea the post office can use to make itself relevant in the modern era.

    Jul 04, 2016
  • anon

    We are building a software product that will significantly reduce, and could nearly eliminate returned and forwarded mail. We would like to get support from USPS to bring along development and deployment. We can reduce the weight of mail in transit, handling, and general complaints from mailers and recipients. This may also reduce the amount of mail dumped into USPS garbage receptacles. Thank you, Norman

    Jun 05, 2016
  • anon

    Since we do live in the modern time there should be an app that we could use to tell us when the mail was delivered it would surely cut down on mail theft or packages being delivered a app that will send you a notice that your mail needs to be picked up

    Jun 04, 2016
  • anon

    Number the paper backing on the 100 stamp rolls of first class stamps. That way we know how many stamps are left in the roll as we use them.

    May 18, 2016
  • anon

    I THINK THE USPS SHOULD SELL SELF ADHESIVE BAR CODES THAT HAVE THAT CUSTOMERS CORRECT ACCURATE ADDRESS IMPLEMENTED INTO THOSE SELF ADHESIVE BAR CODES. THESE SELF ADHESIVE BAR CODES CAN BE USED ON LETTERS AND PACKAGES, ALSO THESE SELF ADHESIVE BAR CODES WILL BE ABLE TO BE READ BY ALL POSTAL AUTOMATED EQUIPMENT AND MAIL PROCESSING EQUIPMENT.

    May 14, 2016
  • anon

    Here's an idea, make life easier for the customers, go the extra mile for the ones contributing to revenue. Happy customers spend money. PERIOD! Also they could quit creating "jobs" paying people 50k+ a year to try and tell the carriers how to do their jobs from a computer screen. Carriers be responsible and do your job. Don't have the attitude, "I don't have to do that". Small little things that could change to make the customers life easier will net big in the revenue department. There's no service in the postal service anymore simply because someone in front of a computer is trying to control the carrier out in the public.

    May 11, 2016
  • anon

    With everyone always in a hurry there should be place where we could drive up and get stamps on one side and a mail box on the other where mail is collected ever 3 hours with the last pickup being 8:00 pm. Personally I still prefer to mail my bills but because of work and the pickup times it often makes it hard to do. I think Walgreens had the right idea to put stores on many corners which at first seemed crazy but turned out more people go there because of the convenience. There was once such a center here in Memphis that was used at lot it was on Knight-Arnold and Mendenhall Rd. I think a good spot to try this out would be near the FedEx Headquarters in Memphis because there are so many workers there and it is near Southwind. I would love to drive up and purchase stamps like the drive up teller at the bank and roll around to the other side and drop the letter in the mailbox knowing it would soon be collected and off safely in the US Mail.

    Apr 18, 2016
  • anon

    I have an wonderful idea to help sales and wait time at the post office. Everytime i visit the post office im waiting in line forever just for a stamp and or envelope or just to drop of a package and my idea will change this. Please contact me about this idea!!!!

    Mar 09, 2016
  • anon

    I have an idea to generate funds. I am not putting it on this comment line until I secure the idea and I am satisfied that this is a secure website.

    Mar 03, 2016
  • anon

    when there is a problem with delivering a package such as when it is marked undeliverable as addressed please tell us what is wrong so we can fix it... also you need better customer service I have been on the phone for 20+ minutes after wrestling with your automated answering machine its great for basic things but when I need to talk with a human I shouldn't have to jump through hoops like a trained monkey.

    Feb 25, 2016
  • anon

    Since we don't have any neighborhood mail boxes anymore and our mail carriers are very busy trying to deliver our mail. I thought that it would be a good idea to put mail slots in all the mail trucks. While our mail letter carriers our delivering our mail, we could walk over to the mail truck and drop off our mail. It would really work for the handicap. It would also keep people from stealing our mail. Thank You very much for the great job that you do through out the year.Richard.

    Nov 09, 2015
  • anon

    Drastic cutback on grievance related issues and payments made for Management's simple failure to meet. In several districts throughout the country there are thousands being paid to single grievants simply because Management will not adhere to the National Agreement and meet with the Union when required, provide the Union with requested information, and provide the Union time to investigate and process grievances. An arbitrator's decision might deny the actual grievance but the USPS continues to pay due to the egregiousness of the non-compliance. It baffles me how Upper Management is so quick to discipline a carrier for a simple infraction but Managers and/or Supervisor who do not do their job correctly on a daily basis is what is really costing the Service so much!

    Oct 27, 2015
  • anon

    I wish the USPS would actually do their job! WOW what an IDEA, do the work you are paid for. USPS located at 3905 Hedgcoxe Rd, Plano, TX 75025 steal and looses mail daily. Isn't it a crime to steal mail, not for USPS workers that like to steal money from birthday cards! What about refusing to deliver mail or never attempting to deliver packages. Never attempting to deliver certified mail, throwing away certified mail, returning packages without ever attempting to deliver them? I would like mail delivered to my house several times a week, my idea is that a person could bring mail from the post office to my mailbox a few times a week, is there a way to request mail to a mailbox that has been in well established, high density area (less than 1 mile to the next post office) The city has a dense population. Is it a crazy idea to have mail delivered to my mailbox instead of some random mailbox? Currently the USPS here delivers mail to random mailboxes, I may get mail addressed to 3 or four different addresses (Not my mail) and not receive my mail, I assume it is being delivered to some other random address for some unknown reason. I have ask the Post Master if it was possible the carriers cant read English and therefore cant sort or deliver the mail but have never received a response. This sounds like some crazy idea but it would address a problem for our neighborhood to hav3e mail delivered to mail boxes or Door-to-Door.

    Oct 27, 2015
  • anon

    So if the Postal Service is drastically losing money every year why don't they take their fleet of inefficient, gas guzzling, heavy metal vehicles and recycle them?? I'm sure they get a lot of money for the amount of metal. Using those funds towards vehicles of the furute that require less of a human interference and will be more automated. I think this will allow you to save millions of dollars especially if you could figure a way to have these newer vehicles cars powered by solar energy!! Maybe mail can dominate agai . Just an idea- Cornell Vincent

    Oct 15, 2015
  • anon

    This hopefully will make it up to the upper management (POST MASTER) E-mail. I am a City Carrier in Caper, WY. We have, as a postal distributor, have been number one in our district for many months (some for months straight at a time). I am commenting on the way carriers are recognized for what they do. I have worked as a carrier for just over two years. I have noticed (as the new guy in the system) how the carriers who go ABOVE AND BEYOND do not get the recognition they should deserve. I am one who does go and help out my fellow carriers to meet the TIME deadline to be finished on time. No matter what the volume is we still are expected to make our TIME DEADLINE. I have noticed with the other carriers who have been working for 10yrs plus, how they do not want to help. Yet the NEW AGE GROUP is ALL about getting the job done as QUICK as POSSIBLE and be able to go home in "UNDER TIME". I do believe that if the 701 plan is put into effect, then the OLDER CAREERS would work different and harder. I also am commenting here to hopefully reach the TOP to MAYBE try and do the "UNDERCOVER BOSS" show and LITERALLY find out from the ACTUAL workers things to change from within and to help out employees within. There are SO MANY things that can be changed to make it more efficient and profitable, if only the TOP will ACTUALLY LISTEN TO THE LITTLE GUY. So please read this and pass it on. Thank you, Chris Tamlin Casper,wy City Carrier Route 3.

    Oct 08, 2015
  • anon

    I work for a law firm and we send lots of large envelopes. We are a little old school in that we weigh our parcels and put stamps on them, then drop them once a day in the outside pick-up box at our local Post Office. We end up using multiple stamps on each parcel. By the time we add certified, return receipt requested costs to the normal postage of a large envelope, each parcel costs at least $5. Our suggestion is that the Post Office also print a $5.00 stamp.

    Oct 08, 2015
  • anon

    Consider reviewing every new delivery location with an opposite mindset. Meaning, if you know that a Single-Point Delivery (SPD) is currently the MOST COST EFFECTIVE mode available, then instead of working to prove an address qualified for SPD, prove (the opposite) that it doesn't qualify. Sure, it's a just a series of criterion, but why keep going with the current system, where you begin with the most expensive mode possible? Why not start with the most cost effective mode first? **The savings would be astronomical and it's such a tiny tweak.

    Oct 05, 2015
  • anon

    Start having your postmaster and supervisors punch a clock and keep them honest.... too much of this has gone undocumneted........this is a huge money saver. Also the techs that maintain your Merlin machines........ why have someone show up 2-3 times per week? Typically these machines are only used a few times per MONTH!! I would bet these ideas will be shot down>>>> mostly because they make too much sense!!!

    Jan 20, 2013
  • anon

    my idea is to create revenue, by adding a kios to check points at the airport for travelers who have last minute items they want to mail to their next destination, you could implement your if it fits it ships program.

    Oct 29, 2012
  • anon

    I would gladly pay a fee of $100/year to have our mail picked up and delivered to our doorstep. Our mailbox is only 300 feet from our house, but we live on a busy street. Everytime I put outgoing bills in the mailbox and raise the red flag, I feel like I'm telling potential thiefs "Come steal the mail out of my mailbox..Chances are there are checks in here that you could steal, "wash" and alter!" I bet there are lots of people that would pay a fee to have "door" delivery just for the peace of mind that their mail won't be stolen.....

    May 23, 2012
  • anon

    You actually make a great point Eileen. I already pay a fee to my bank to have an ATM card, a checking account, and an IRA account. This combined with my information access account (I mean really, what truly informed American has no broadband in an Urban or residential area?). Not that it is a necessity or requirement for existence, but let's be reasonable. That said, I have someone I suspect of tampering with my mailbox, but what am I supposed to do about it? This suspected prankster likes to open my box door and play other parlor games, all of which have been reported to the USPS, and the Police numerous times. But, what can they really do. So I simply went digital! No bills (with exception of course, our draconian gas supplier still does not have a paperless option), among others...., mostly government! I can tell you I sleep better at night. And, the rest of the standard stuff, or magazines, I'm on the way to being totally digital! NOOK, e-reader, and happy to be doing it!!! No newspapers, no anything.... Sorry.... The only thing constant in life is change....

    May 30, 2012
  • anon

    <b>Virtual Mail Boxes</b> Most people are meeting and talking with people online. People don't know who they are talking to so I was thinking of virtual mailboxes. If someone online wants to send a gift or anything and people don't want them to know where they are and have confidentiality then a virtual mail box would be great. All the mail will still go to their mail boxes but to a Virtual P.O. Like on the address side it will say Virtual MS3476. It will give a state and maybe a city then a code. Also make it where you can change info online about your virtual boxes. This does make more work for the Post office to read the mail but they need to make it where people know that if you use a virtual box it will take up to 3 days longer to receive. We have online friends all over the world. Do you really want anyone popping up at your house cause they mailed you some type of gift.

    May 10, 2012
  • anon

    I think they should allow companies to purchase ad space on their vehicles and carriers. They could make a fortune...these vehicles are everywhere!

    May 09, 2012
  • anon

    The postal Service can save money by having scanners for the Postal workers that have paper in the trackong devise that has the appropriate invention for time and efficiency at civillians addresses as well as at the Government facility.

    Mar 31, 2012
  • anon

    It has come to my attention each year the United States Postal Service or are other Men and Women in Blue we will say the USPS. Unlike other government agencies are divided not united from our government, funding wise. Each year they face a funding blitz with an end of the year funding crisis which scares the hell out of any one wearing one of their uniforms. Why can the United States Postil Service not have rank and authority with in its confines that much like military rank as seeing a large majority of its employees are x military. Giving them a solid management structure and easy integration of civilian employees so those that work hard have the opportunity for advancement. If you are someone who complains about fees and invites cutbacks you are in my opinion ignorant to how hard the central government is making it for our men and women in blue. Why because you individuals keep writing letters that these forgiving United States Postal Workers for meager pay; hand carry to your governors, senators, and congress men and women; because u think stamps are too expensive. And minor related grievances. It is my opinion that if the Post Office were to be able to operate like a Private Business aloud to produce its own products such as, creative stationary, stamps (that could be created by private individuals and the master design sold to the post office for rights to the stamps design to be sold at a profit, or even the design to be leased to the post office profitable for both the post office and the individual as a collectibles paid to the individual by how many were perch cased in royaltys), boxes, new types of packing materials or even ones that exist at a profit cuz they were bought in bulk. Possibly even get into the e-mail market by offering free federal email address. And much like PO Box’s offer for a fee encrypted e-mail addes with vires protection that can’t be externally of open’d with a federal suppina. with the option to send certified encrypted e-mails that give u an alert when the mail u sent was opened, why shouldn’t e-mail have the same options as mail plus. And why can’t techie’s work for the post office like the geek squad at bess buy to maintain a nationally regulated federally insured e-mail service for individuals, and businesses also allowing to their techie’s to develop new services, software, and hardware far beyond my comprehension that would revolutionize mail and e-mail all together, possibly even software that would let u use the post office website to send standard e-mails through your federally insured e-mail address into physical printed out faxes at the other end? We also have already on the shelf OCR (Optical Caricature Recognition Software) where u can either take digital photos of text from any ware or even scan it; and do the opposite. Completely cutting down the transition time of the physical text to digital text to way less then half. These are just a few of an infinite amount of possibility’s the post office had more control of managing them self’s. Just ask one of your post men and women what’s wrong with the post office today and much like when I did they can easily go off for a half an hour, so yes they know. But you know what? They always cut it short not cuz they want to but because they always deliver on time. You don’t call the factory to talk to the designer of your car to tell u what is wrong car so they pull your mechanic’s certifications, you ask you mechanic. Chances are if you pull your mechanic’s license the only mechanic’s left will pull all the money out of your wallet in such proportions you cant use yours. If your not part of the solution your part of the problem. So if you are agitated ask your postmen postwomen what kinda problems there facing and what can be done to fix them. Then send that to your govanor, senator, or congressmen. And if each post office is treated like a private business and has a ranking system like the military much like a a interconnected franchise cost will go down and extra money will be allocated to problem spots and if there is a subsusudy for the capital of the post office such as planes, trucks, and hopefully 96’ – 98’ Jeep Cherokees with the steering left side swiched ( a suv with a lot of space and vary cheaply can run for 400 -500 thousand miles and are stock with dana axels and a straight six factory ready off road capability’s with a huge bottom clearance and can even be equipped with a plow) but what ever. But these are just empty suggestions from a clinically insane person. Just glad I’m not gonna do all the work. Happy Trails America

    Jan 19, 2012
  • anon

    DW I used to live in the Northeast and during the winter several times I saw USPS mail delivery trucks stuck in snow. They sat and waited for a tow truck. Give the mail carrier a way to free his/her own truck from snow. It will save on worker overtime and gas while waiting for a tow truck. It also is much more efficient as the driver could possibly get stuck several times in one day. THey would be able to finish routes on time and burn less gas.

    Dec 30, 2011
  • anon

    We have about 25 city routes in our office....upper management made a rule that there will be no overtime for clerks...so instead of bringing in 2 clerks for 2 hours overtime, we have 25 city carriers sitting around for 2hrs waiting for mail....really!!!...why not let every office manage themselves....i have yet to see a poo in our office...so that tells me he has no idea what's happening in our office...this doesn't make any sense to me...they are willing to pay 50hrs overtime to city carriers instead on 4 hrs overtime to a clerk...money down the drain....and before anyone recommends the carriers come in later...our start time is 8 am and most the time we don't get out the office until 11am or later!

    Dec 28, 2011
  • anon

    We rent cutomer service offices in such perfect locations, then only open for 2 hours on a Saturday. Has anyone compared the cost of rent in these high value areas, against a couple more hours of clerks to staff it? If you do get in the line is so long, you risk getting pushed out at closing time. Your'e only hope is that the people ahead of you storm out, and take their packages elsewhere. I've seen it many times. They walk out, and pay a much higher price for a little respect! You CAN treat your customers like this. But you CAN'T do it TWICE!

    Dec 28, 2011
  • anon

    1.Why not do what grocery stores do: When the lines out front get long, call people from the back to help out. 2.Coordinate with local charities, churches, etc. to convert some of excess USPS space into hotels for the homeless, training and job centers for unemployed, computer centers for those who can't afford a computer (libraries do), off campus classrooms for public and private schools who need extra classrooms, facitlities for boys and girls clubs to get poor and homeless children off the streets, health organizations to use full time or one day a week to service local neighborhoods, homeless, etc.

    Dec 22, 2011
  • anon

    Just back for the King of Prussia office at 3:00 PM. Five people ahead of me, ONE clerk and 30 minutes later I was out of the door.

    Dec 20, 2011
  • anon

    Here in my area in colorado the front desk service is just way to slow. There will be a long line of about 15 people and there will be only 2 people working the front. This seem to happen way to offten and I wish something could be done about this.

    Dec 20, 2011
  • anon

    Hi everybody my suggestion to cut postal costs is to do away with stamps and create envelopes with some kind of identifying mark. Perhaps you could pattern it like the bulk rate symbols on bulk rate mail. Make the envelopes simple and perhaps you could use recycled paper. We must do everything we can to keep our postal service going. I am concerned about the number of people that could lose their jobs if Congress doesn't step up to the plate and help the country. thanks for allowing me to give my opinion. Bernadette

    Dec 19, 2011
  • anon

    Based on an analysis i did several years ago of expenses / revenue, i would suggest for the Postal Service: ~ simplify rate structure ~ partial reduction in service ~ restoration of old-fashioned customer treatment RATES: eliminate all preferential rates - especially the business (bulk) classes of mail. Currently, First Class subsidizes these other classes; no wonder FC customers are leaving in droves. Simplify to where all mail travels either First Class, Priority, or Express SERVICE: deliver First Class mail three days a week; Mon-Wed-Fri in one delivery area and Tue-Thu-Sat in another. This is better in several ways than the current proposal to just drop Saturdays and reduce distribution sites. Priority and Express would still offer expedited delivery as they do now. RESTORATION: held and forwarded mail currently is subjected to onerous rules; go back to giving customers what they want and keeping their personal data private. Eliminate all the crazy merchandizing schemes - notice UPS and Fedex are not doing these things. FINALLY: keep the Federal protection of the mail stream .... this is beneficial to our personal sense of security. The corruption of this concept in recent years should be reversed.

    Dec 15, 2011
  • anon

    I agree with this as it would allow the USPS to reduce its maintainance and fuel cost by only requiring 1/2 the number of delivery vehicles. They could sell the excess vehicles which would also help.

    Dec 24, 2011
  • anon

    Ok so I think it is time for the STATIONS to communicate directly with the employees running their mail. I think this simple little form of communication would be AMAZING!!. Clerks at the station need to know that it is the clerks in the processing facilites that decide what mail is processed. If for example carrier 32 has a problem with their mail they can communicate directly with the employees running their zone. Problems will be addressed faster (NOT 2 weeks later) We could decrease overtime!!! If we as processing clerks only knew what the carriers and office clerks needed to do their job successfully

    Dec 14, 2011
  • anon

    Turn the Postal service into the local police force they patrol the neighborhood anyway and nothing stops them rain snow ect. Arm them and give them the money locals would pay for a police service or make them the national police service and close the FBI.

    Dec 13, 2011
  • anon

    The A.P.C. (Automated Postal Center) is not very intuitive and very cumbersome to use. After using one at least once a week for several years, to mail large envelopes for my wife, I would consider myself a expert user. After several years of using these machines I still find them hard to use. I propose striking a deal with Apple to interface the Ipad in a secure manor in place of the current touch screen. The USPS would benefit by getting a much more efficient A.P.C. and Apple could benefit by exposing their technology to the masses. Apple could advertise their product and even sell Ipads at each post office. The next project could be to replace the clunky terminals used by the window clerks with Ipad devices.

    Dec 10, 2011
  • anon

    There are many fake websites to submit change of address, hold mail, basic services that charge people anywhere from 1.00 to 30.00 to “process the request” and people pay it, with out thinking twice, And yet the post office only charges 1.00 for verification “not taking in mind that some credit cards have a 5.00 min anyway” I think personaly they should up that to a 5.00 min for change of address, But still offer the ability to go to the local post office and still be able to fill out the form for free. Regarding hold mail, the post office only allows customer to put mail on hold for 30 days, I think you should extend that out by a month or two and offer it to customers for a small charge. Also the ideas for selling ad space for stamps is great, But I would take is a step further and offer route sponsorship like the "adopt a highway" slap some patches on the mail bag

    Dec 10, 2011
  • anon

    I wish you would put time stamps on the posts. You see, I don't get to post "on the clock" to offer ideas &amp; comments to help, as I have since it's inception, unless I do it on "my own time". I think your traffic counts to the site would diminish significantly if you did. From what I've seen so far, I've deduced that most of the ideas are submitted "on the clock".

    Dec 09, 2011
  • anon

    I betcha if USPS would create a forever stamp with IN GOD WE TRUST on it, they couldn't keep up with demand and that might in fact pull them out of the financial crisis they're in. Anyone else feel the same? Hopefully, someone at USPS will read this and send it to the Postmaster General.

    Dec 07, 2011
  • anon

    US Postal mail should be a premium service. $1+ for a stamp, or more depending on destination and weight. The post office should stop trying to make money on volume, and push people to go electronic and handle only what people are truly willing to pay for hand mail. If you want something hand delivered across the country, pay for it. I send 1, maybe 2, things per month via regular mail. Everything these days can be paid electronically. Even if you are in a "rural" area without internet service, you can set up automatic payments and you don't need a connection to pay your bills when they're due. Maybe the USPS can help citizens who lack the skills to set up automatic pay services, or create/pay a private organization to help in the initial set up. Mail should be cut to 3 days a week, Mon. Wed. Fri. The world needs to learn to use the more efficient (electronic) tools available to them. Paying a fee to not receive unwanted mail would be great, too. I’d gladly pay $5 or $10 a month, or more, to not get junk I toss daily. Whatever they do, the USPS role needs to shrink. It’s no longer the most efficient way to communicate.

    Dec 07, 2011
  • anon

    Ways USPS can save big bucks: 1. Immediately stop Saturday delievry service. Don't talk about it any more just DO IT! 2. Immediately set USPS employees pay and benefits scale to Fed Government employees scale. Right now, for example, per hour wage for a GS 12 USPS employee is higher than a Corps of Engineers employee. Med insurance premiums are less than other non-postal employees. So it costs the USPS more to fund employee med insurance than Fed agencies. 3. Immediately STOP issueing special commemorative stamps. Stop paying for art work, printing, etc., have one basic stamp (US Flag) with no postage shown on it. If postage has to go up you don't have to issue new stamps. This is already in use. 4. Immediately, if not sooner, cancel the IBM Mail Delievery Test and other such research tests, if ongoing. I have been participating in the test for several years documenting mail pieces I receive in the mail. How long does it take the USPS to determine if mail is being dlelievered timely? My mail delievery is excellant. All the USPS employees I come into contact with in Tulsa are dedicated and courteous. I hate to see USPA mis-management hurt what has been working so well at the local delievery level. Start with the actions I have described above or at least have the courage to cost them out &amp; see how much savings can be had by their adoption before you lay off 38,000 employees. I believe you owe that to your customers as well as your employees.

    Dec 07, 2011
  • anon

    I'm not sure if anyone has mentioned this to you but, obviously the email market has taken alot of your business. Well, what is stopping the USPS from doing the same thing? I think that there is alot that you can do from a usmail.com email site. Like, maybe buy stamps, buy greeting cards and post cards. Or maybe have a section where I could say that I need a package sent somewhere and you come pick it up. I'm sure there is alot of things that you could offer from an email site that would make lots of money for the USPS. But, If you do this you have to make it cool, hip and the thing to do. That is the secret to success for sites like these. Remember the reason that google and facebook are so successful is that they remain cool in the mainstream. They appeal to the younger crowd. You have to make it simple and quick to navigate. Don't fill it up with to many graphics and animations. I really don't think you have much choice but to do something like this. If you can't beat them at least try to join them. You have alot to offer. Alot more than the rest of them do. You can also hire sponsors for the site and run there adds on the site. I really hope that we can figure something out to save our USPS. You have been a crucial enity in the U.S. since we have became a country. Good Luck... Yours Truly, Ronathon

    Dec 06, 2011
  • anon

    Diversification of products and services. See if the postal department can help the public with CD's, retirement savings, education savings bonds. Consider tie-ups with other mail carriers for enhanced customer services.

    Dec 06, 2011
  • anon

    Hi, looks like there are tons of great suggestions.....forgive this one if it is a repeat... As I stood in line, waiting at my post office, I noticed the phrase, "Friends &amp; Family" reminded me of a Verizon tactic, where you can list "most used" phone numbers --those several numbers would be free calls. Would it be viable to offer a version of that, to regular customers? (I know, free mail service sounds like a losing situation, but setting certain parameters might work) Good Luck!

    Dec 06, 2011
  • anon

    Hello....Start selling advertising. Stamps..mailing boxes etc.. Want to guess how much Google...Coke...Visa and others would pay to be on your product?? Good-bye operating defecit

    Dec 06, 2011
  • anon

    This is an interesting idea. Small google ads on your envelope... I could deal with that.

    Dec 07, 2011
  • anon

    Why can't the post office perform other consumer services such as drivers license, car tags, the simpler tasks that require the customer to bring in all the completed forms. I realize this is a state function right now, but if post offices are under utilized, why not let them take on some of these other functions. I brought this up a public closure meeting in a rural community and the state representative there did not think this would work because it's two different agencies, federal and state. Aren't we all trying to save money??? I believe there's a movement at the top of USPS to privatize the whole thing, sad thing is, no one is going to take on universal service, every mailbox every day, six days a week.

    Dec 05, 2011

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