USPS Office of Inspector General

"Pushing the Envelope" wishes everyone a wonderful holiday season and a happy new year!

Throughout the year we completed a series of audits on mail operations and delayed mail at eight postal processing facilities across the country. As we conducted our work, we began to see a consistent story.  So we thought it would be useful to publish a capping report summarizing our results.   

The way organizations have defined diversity has changed significantly over the past few years. Traditionally, organizations that focused on improving diversity measured success solely by the number of employees by background—race, gender identity, and ethnicity. Today we recognize that diversity is much more than numbers; it can mean a full suite of life and work experiences, background and upbringing, abilities, and gender expression. Studies have shown that a more diverse and inclusive workforce is also a more engaged and productive workforce.