Lost and Found at the Postal Service

Ever wonder where parcels go if the labels fall off? Or what happens if a package is undeliverable?

The U.S. Postal Service’s Mail Recovery Center (MRC) serves as the “lost and found” center for the Postal Service, receiving items determined to be undeliverable for a number of reasons. In Fiscal Year (FY) 2019, the MRC received 67 million items from post offices and other facilities around the country. While that’s a large number, it’s a small fraction of a percent of the 142 billion mailpieces the Postal Service delivered that same year.

 

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