The U.S. Postal Service’s Customer Service and Delivery Operations units are the heartbeat of the entire operation. More than 400,000 employees process, sort, and deliver 140 billion letters and flats and 6.4 billion packages annually, relying on technology, such as handheld scanners, to assist.
In some urban and suburban areas, grocery delivery vehicles are a regular sight. Indeed, many urban dwellers get regular offers for an annual $100-subscription to a same-day delivery service.
Same-day delivery sure seems popular given the buzz. But same-day delivery of merchandise and groceries to consumers represents only 2 percent of the total domestic parcel market (249 million packages in 2018). And nearly every delivery is a money-loser, our recent white paper indicates.
The Intelligent Mail Barcode (IMb) allows the U.S. Postal Service to track mail in real time from acceptance to delivery without the need for seeding and sampling of pieces.
The IMb is an information-rich barcode applied to mail pieces for automation discounts, free address corrections, and other services known as full-service mail, which serves as the cornerstone of the Postal Service’s official measurement system.
Do you know you can’t spell “essential services” without “Postal Service?” Okay, actually you can, but we are kicking off this blog series by looking at the important role the Postal Service has played providing essential services to our nation.
You may not know it, but the USPS has...
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Did you know that July 1 is National Postal Worker Day? In its honor, we’re going to run a blog series during the month of July that focuses on the value the Postal Service brings to the nation. We all know the Postal Service delivers mail to almost every address six days a week. And there is...
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As the reporting period for our Spring Semiannual Report to Congress (SARC) came to a close, we found ourselves amid a global health crisis unprecedented for our times.
The infographic gives you an overview of our work from October 1, 2019 through March 31, 2020: For example, 66 audit...
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Exit processing refers to procedures followed when an employee separates from the Postal Service. Separations are personnel actions that result in taking the employee off the rolls of the Postal Service. Procedures vary depending on the employee (i.e., staff or contractor) and the reason for the...
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The Postal Service operates over 1,400 elevators and escalators in approximately 470 of its owned facilities. These include passenger, service, and freight elevators of various types and sizes, as well as platform lifts and dumbwaiters. Each facility with elevator or escalator equipment is...
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