Express or Bust

You get what you pay for with Priority Mail Express, the U.S. Postal Service’s fastest mail product. It’s not cheap, but it comes with a money-back guarantee should USPS fall short of the promised one- or two-day delivery.

 
A Changing Mail Mix Image

Far-Reaching Implications of New Paradigm

This month’s infographic, taken from our audit on workload and workforce performance indicators in customer service, delivery and vehicle operations, shows First-Class Mail volume has declined more than 11 percent since 2014 while Package Services volume has increased at an extraordinary rate. Still, the growth in Package Services has not been nearly enough to offset total U.S. Postal Service mail volume declines.

 

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Would you support reduced service standards if the Postal Service lowered costs?

Recent Comments

  • 6 hours 56 min ago
    Hello Mary. Thank you for your message. Regarding your concern, we recommend you contact https://www.usps.com/help/missing-mail.htm
  • 6 hours 57 min ago
    Hello Amanda. Thank you for your message. Regarding your concern, please contact Postal Service Consumer Affairs Office at https://postalpro.usps.com/ppro-tools/consumer-affairs

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