Cost-savings from new technologies and other programs have proven elusive.
Case in point: Dynamic Route Optimization (DRO), a technology-based initiative to reduce miles and costs for surface transportation. The U.S. Postal Service did not save the $22.4 million it projected for fiscal years (FYs) 2017 and 2018, our recent audit report found.
A picture is worth a thousand words. Or in the case of our blog, it’s worth a couple of hundred words. Pushing the Envelope introduces a new monthly feature in this space – an infographic from a recent audit to highlight the report, rather than a blog narrative.
Service is in the name, so you know it’s important. Indeed, U.S. Postal Service managers place service performance at the top of their priority list – sometimes even over the financial health of the agency, our recent audit report found.
This month’s infographic, taken from our audit on workload and workforce performance indicators in customer service, delivery and vehicle operations, shows First-Class Mail volume has declined more than 11 percent since 2014 while Package Services volume has increased at an extraordinary rate....
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In this factional postal world, a lot of people seem to agree on one thing: U.S. Postal Service workers should wear uniforms, regardless of position or career status.
Comments to two previous blogs on postal uniforms support that assessment. In 2012, we ran a...
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Cost-savings from new technologies and other programs have proven elusive.
Case in point: Dynamic Route Optimization (DRO), a technology-based initiative to reduce miles and costs for surface transportation. The U.S. Postal Service did not save the $22.4 million it projected for fiscal...
Read More
Since 2014, the Postal Service has deployed Small Package Sorting System (SPSS) machines to address capacity shortfalls at processing facilities. The Postal Service reported shipping and package volume has increased 53 percent since 2014. The SPSS machine was designed to provide automated...
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