Cost-savings from new technologies and other programs have proven elusive.
Case in point: Dynamic Route Optimization (DRO), a technology-based initiative to reduce miles and costs for surface transportation. The U.S. Postal Service did not save the $22.4 million it projected for fiscal years (FYs) 2017 and 2018, our recent audit report found.
A picture is worth a thousand words. Or in the case of our blog, it’s worth a couple of hundred words. Pushing the Envelope introduces a new monthly feature in this space – an infographic from a recent audit to highlight the report, rather than a blog narrative.
Service is in the name, so you know it’s important. Indeed, U.S. Postal Service managers place service performance at the top of their priority list – sometimes even over the financial health of the agency, our recent audit report found.
For some businesses, transportation is a simple matter, getting things from point A to point B, or maybe even getting things from point A to points B, C, and D. For the U.S. Postal Service, it’s a different level of complexity altogether.
Using both contractors and postal-owned...
Read More
Guess who just celebrated an anniversary? The Postal Service. Yesterday marked 245 years since Congress created the United States Post Office Department. So, it seems fitting that today is the day we wrap up our series on the value of the Postal Service. This week’s blog focuses on the economic...
Read More
The COVID-19 pandemic and stay-at-home orders have shown us all the value of having mail and parcels delivered to our door, but even during normal times there are remote and rural communities that rely solely on the Postal Service to deliver their parcels year-round.
Our white paper “...
Read More
Mail is considered missent when it is sent to the wrong processing and distribution center or delivery unit. For example, mail originated in Albany, NY, addressed to Tampa, FL, but was received in San Francisco, CA. In 2019, the OIG surveyed postal managers, and they named missent mail as a top...
Read More
Exit processing refers to procedures followed when an employee separates from the Postal Service. Separations are personnel actions that result in taking the employee off the rolls of the Postal Service. Procedures vary depending on the employee (i.e., staff or contractor) and the reason for the...
Read More