USPS Office of Inspector General

Cost-savings from new technologies and other programs have proven elusive.

Case in point: Dynamic Route Optimization (DRO), a technology-based initiative to reduce miles and costs for surface transportation. The U.S. Postal Service did not save the $22.4 million it projected for fiscal years (FYs) 2017 and 2018, our recent audit report found.

A picture is worth a thousand words. Or in the case of our blog, it’s worth a couple of hundred words. Pushing the Envelope introduces a new monthly feature in this space – an infographic from a recent audit to highlight the report, rather than a blog narrative.

Service is in the name, so you know it’s important. Indeed, U.S. Postal Service managers place service performance at the top of their priority list – sometimes even over the financial health of the agency, our recent audit report found.